Why can't I download the trial version of Adobe Premeire?

I'm trying to download the trial version of Adobe Premeire pro for the 1st time using the creative cloud and it won't completely download.  It gives me a download error and "learn more" message link.  When I click on it it says to contact customer support.  What am I doing wrong?

Hi Clarkc19,
Welcome to Adobe Forums
Please use the below alternate link to download Premiere Pro CC.
http://prodesigntools.com/adobe-cc-direct-download-links.html
Please make sure to complete the very important instructions prior to clicking on the link.
Thanks

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