Why can't I download the trial version of Indesign?

I have trial several times to download the trial version of Indesign after recently joining the Creative Cloud. It just keeping spinning in the Apps window at the top right hand corner of my screen.

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

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