Why can't I drag in audio in Adobe Premiere Pro CC?

I am currently editing a film in Premiere and trying to drag in a few clips that contain both audio and video. They were shot on a 5D Mark II and are .MOV files. When dragging them from the media browser to my timeline, the video is dropped but the audio just doesn't show up. I know for a fact it is there, as the Source box shows both the audio and video when I play from it. I've never had this problem before, is there a solution?

Hi atparker,
This might be helpful.
http://helpx.adobe.com/premiere-pro/using/source-patching-track-targetting.html
Thanks,
Rameez

Similar Messages

  • Audio Dropout Adobe premiere pro cc(2014) "adobe player"

    I'm having the following problems with my adobe premiere pr cc 2014. I'm in the middle of a big documentary for Dutch Television. Because of the really buggy adobe premiere I can't work. The director gets frustrated and we can't work fast. I need to restart frequently but still the problem persist. Whenever I hit the space button to play I get audio dropouts and the software freezes and doesn't work well.
    -Audio dropouts, they happen randomly and quite often. It happens on a relatively powerful macbook pro r (2.7 ghz i7, 16gb ram, ssd hard drive, usb 3.0 external hd.
    - Bins take ages to load with thumbnails. Instead we see the grey square. It keeps on happening throughout the editing session.
    - Multicam, when playing timeline, sometimes it doesn't stop when prompted and it keeps on playing for a random amount of time.
    I really need help. I can't seem to find the previous version of adobe anymore. Can I please have the previous version and can you convert my current project to work with the previous version.  Help me please,  Help me please!!, Adobe help. Help your client!Mitch W@

    Hey Mitch, Thanx for your reply.
    I don't it's false. The reason for that is whenever I get that "audio dropout" event, adobe reacts really slow and I can't edit fluently.
    I've been busy the whole day trying to figure out what the problem is. I contacted adobe support and the remotely accessed my computer and see for themselves.
    We opened the activity monitor to see what's happening. Monitoring system memory revealed something interesting. The free memory dropped low after working for 20 minutes. when the "swap used" reached 5gb I got an "audio dropped" event. So we purged the memory with the terminal application.
    I restarted my computer and reopened Adobe premiere pro CC and started editing. After a few minutes it gave me an audio drop event again. Whenever I get them, premiere reacts slowly.

  • Export problems with relation to audio in Adobe Premiere Pro HELP!!

    I have been working on a school assignment for media on Adobe Premiere  Pro CC and have come across a very frustrating issue that I have no idea about how to solve. it goes under the category of a 'technical difficulty'.
    As I have alot of interviews and talking in my project for my Documentary I am shooting on Bullying for my Current Affair I have alot of audio to deal with and with my Rode VideoMic Pro when in conversation in the midst of an interview there is a constant 'hiss and crackle' that one can hear when watching hence I have used the audio affect of "DeNoiser" to get rid of this and it seems to work great on my workflow in my sequence in Premiere as I have reduced most clips to -15Db's. But when I export my project as I have done several times,the 'Denoiser' affect doesn't work for the first 3 seconds + for all clips that I have used to affect for. At the start of all the clips used with the affect there is a constant hiss and crackle and after 3 seconds it fades out??? Please help me with this very unusual problem as I want this to be a fantastic film on your fantastic software!
    Thanks

    I would not return Adobe, I would return the camera, it is not suited for editing. If you insist on editing that material and end up with pretty crappy results, play it out from a DVD player into a good tape based DV video camera thru analog in and pass it thru to firewire for capture.
    To put it another way, when maximum achievable fidelity of video is 100, your camera is at 10% due to the heavy MPEG compression. You need to convert that to DV and you are left with around 8% due to DV compression, you then need to encode it again to MPEG and you end up with less than 1% out of a possible 100.

  • Can I import I-life files into Adobe Premiere Pro CS4?

    Okay, so not exactly an Apple question, but there are so many smart, helpful people on here, and the Adobe forum doesn' t seem very active.
    I recently got Adobe Premiere Pro CS4 (the movie editing software).  I tried to import files from I-photo, but those folders wouldn't even open.  Tried to import files from the movie folder, which were in .mpg format, but got a message that it is an incompatible format.
    Those were just simple movie files taken with a small digital camera.  Does anyone know how I could use this footage in Adobe Pro?  I have access to other Adobe software as well, perhaps there is a way to convert the files?  If I try to import something to Adobe from I-movie, should that work?  Or from I-DVD?  Also, is it possible, with Adobe or regular Mac software, to import regular DVD footage (that is not in form of a computer file, but just something that plays in your DVD player) or perhaps convert it into a computer file?  I have some old VHS footage that was copied onto a DVD and would like to edit it, or at least have it on my computer as a file.
    Also, if I can't use those files, are there any places on the internet where one can download some simple footage to try out in Adobe?  I'm new to it, so I'm just trying to get some files together so I can try out how it works.
    Lastly, if anyone knows of a good online tutorual for CS4.  It's an older version, and on the Adobe site they only have tutorials for the newer one.
    Thanks!

    This is a forum. None of the users here -at least not to my knowledge - are Adobe professional
    Ninety-nine point nine percent correct. We are blessed with a few Adobe employees here, unlike some fora, but those folk are probably at NAB right now. Also, they are in other departments, so would have to walk "down the hall," or make a call, just as we would.
    When it gets to issues on licensing, installation, etc., we're pretty much at a loss. Most of us have never encountered such issues, and only know what we have read in others' threads, when they have bothered to report back. Even then, that is third-hand info.
    Last time that I had an Adobe installation issue was AI 3, IIRC. My upgrade version did not have the old database of S/N's. Mine was 00-000-003, and things had changed drastically. One call to Adobe, and a total time of about 5 mins. (including hold time), and I was given a number to plug in, and then everything installed perfectly. That was in about 1989, so is not quite contemporary. Still, that is the last and only first-person account that I can offer. Most here have zero personal experiences, as they came to the party later, and have just not had any such issues.
    We'd love to help, but just do not have the experience.
    Good luck,
    Hunt

  • How can I download the trial version of Adobe Premiere Pro CS4

    Can anybody tell me how can I download Adobe premiere Pro CS4 trial version for windows 7 English.

    This is a forum. None of the users here -at least not to my knowledge - are Adobe professional
    Ninety-nine point nine percent correct. We are blessed with a few Adobe employees here, unlike some fora, but those folk are probably at NAB right now. Also, they are in other departments, so would have to walk "down the hall," or make a call, just as we would.
    When it gets to issues on licensing, installation, etc., we're pretty much at a loss. Most of us have never encountered such issues, and only know what we have read in others' threads, when they have bothered to report back. Even then, that is third-hand info.
    Last time that I had an Adobe installation issue was AI 3, IIRC. My upgrade version did not have the old database of S/N's. Mine was 00-000-003, and things had changed drastically. One call to Adobe, and a total time of about 5 mins. (including hold time), and I was given a number to plug in, and then everything installed perfectly. That was in about 1989, so is not quite contemporary. Still, that is the last and only first-person account that I can offer. Most here have zero personal experiences, as they came to the party later, and have just not had any such issues.
    We'd love to help, but just do not have the experience.
    Good luck,
    Hunt

  • Problemas con el audio de Adobe Premiere Pro. CS5.5

    Hola! 
    Recientemente adquirí el programa Adobe Premiere Pro. versión CS5.5. He echo vídeos, ediciones, en fin cosas sencillas. Pero últimamente tengo un problema y quería consultarles a ver si me podrían ayudar. Cuando importo un vídeo al programa, ya sea desde el CD-DVD o que este guardado en la computadora, y lo arrastro hasta el timeline y le doy play me aparece el vídeo que importe, pero con un audio de un vídeo que había editado anteriormente en el programa,no el audio que se supone que sea de la grabación. Espero que me pueda ayudar con el problema que tengo. 
    Gracias anticipadamente.

    yea i am using the right sequence
    here are 4 screen shots of 2 different things i was editing, both used to record my xbox 360 with Hauppauge, Seems adobe is the only program playing the video file with the audio out of sync/mixed up
    [URL=http://imageshack.us/photo/my-images/803/screenshotlrh.png/][IMG]http://img803.imageshack.us/img803/1669/screenshotlrh.png[/IMG][/URL]
    [URL=http://imageshack.us/photo/my-images/826/screenshot2yv.png/][IMG]http://img826.imageshack.us/img826/3012/screenshot2yv.png[/IMG][/URL]
    [URL=http://imageshack.us/photo/my-images/841/screenshot3aa.png/][IMG]http://img841.imageshack.us/img841/7042/screenshot3aa.png[/IMG][/URL]
    [URL=http://imageshack.us/photo/my-images/5/screenshot4on.png/][IMG]http://img5.imageshack.us/img5/6096/screenshot4on.png[/IMG][/URL]
    The Yellow Devil May Cry video is the video with the audio problem,
    The metal gear rising video is red because of the pic above it, and the sound works ok on that, infact that video is finished and uploaded to youtube now.

  • Problemas al importar audio en Adobe Premiere Pro

    Tengo el programa Adobe Premiere Pro CS6 y cuando importo vídeos desde la cámara Canon Legria FHS21 sólo se importa el archivo de video, pero no el de audio, ¿alguieb puede ayudarme?. Gracias

    Gracias por tu Rápida Respuesta. No CONSIGO averiguar En que Formato este Recogido el audio en la Cámara, lo Único Que te sí puedo Decir de Que es CUANDO Paso los clips de la Cámara al Ordenador-con el sonido correcto-el archivo es AVCHD (. MTS). El Problema es al Importar ESTOS Archivos al Adobe Premier.

  • Why can't I download "Added Content for Adobe Premiere Elements 10"?

    I have purchased the dual-packaged Adobe Photoshop elements 10 and Adobe Premiere Elements 10 - Then when launching the Premiere Elements I get a message to download the "content for Adobe Premiere Elements"
    I have tried to do this for a couple of hours now, and I have no idea why I can't get a link.... I keep getting referred to pages with no links at all...
    Can anyone help?.

    Actually, I DOWNLOADED this "bundled" program (as opposed to retail)... and of course, I have no CD's....
    But I did figure it out - The "buyer-user" should log in to Adobe and go to https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=displayDownloads There UREKA I found it... and it installed fine.
    Hower, I do think your lay-out of the help pages on this matter could be improved.
    But thanks again for taking the time to answer and warm regards,
    Bill

  • Why can't I download the free trial of Premiere Pro?

    I have adobe reader, abobe flash player, adobe air, and adobe shockwave player but I can't download Premiere Pro's free trial.
    Anyone have any ideas?

    64 bits machine is required.
    Not all apps displayed for download | Creative Cloud desktop app, Adobe Application Manager

  • 5.1 audio in Adobe Premiere Pro CS5

    I've got a Sequence (5.1 audio). I checked "Match Sequence Settings" in the "Export Settings" window when I was about to output the final video. The problem now is that in the "Export Settings" it says:
    1920x1080......etc......
    48000 Hz, Stereo
    STEREO? That means I CANNOT OUTPUT A VIDEO WITH 5.1 AUDIO?
    If I really cannot output it, then what preset should I choose? Or should I change a software? What about all the movies edited by Premiere Pro?
    If I can, then why it says "Stereo"?
    Do I need some extentions?
    BTW, 5.1 audio in After Effects and Soundbooth?

    Harm has given you the reason for the Stereo in the output.
    Now, I do not use Soundbooth, but one can easily edit 6-channel (most often seen as 5.1) Audio in Audition, BUT then to output to something that will contain all of those channels, one must choose such an output, say WMA. However, that will limit the uses, i.e. no DVD/BD directly. One MUST use an Encoder, such as the SurCode, to produce a DD 5.1 SS AC3 for the primary Audio stream in DVD/BD (or as a supplemental Audio stream, if one has done a 2-channel primary), or they can do something like DTS, but that can ONLY be a supplemental Audio stream in DVD/BD.
    For Encoders, one can easily use the Minnetonka Audio SurCode plug-in for PrPro, a SurCode, or similar, stand-alone Encoder, or stand-alone DTS (fill in any other DVD/BD compliant supplemental Aduio stream here) Encoder.
    Good luck,
    Hunt
    PS - for DVD/BD, there are only two types of Audio steam allowed for the primary stream - PCM/WAV, or DD 5.1 SS AC3. Supplemental Audio streams are a bit more open, though most will be player dependent. If you do DTS, for instance, your client might, or might not, be able to fully appreciate that.

  • I can't setting 480p rightly working in adobe premiere pro, need help please.

    hi,
    i use premiere po and wish work in 480p (854x480).
    All my stuffs created and rendered (3d animation and images) are in this resolution format : 854x480
    In premiere pro, there is no 480p profil ! strange! why ?.. very disturbing !!
    Then i select the avchd 1280p and decided to change the parameters preview to 854x480 and save the profil :
    [IMG]http://www.michael-remy.fr/forum/901.jpg[/IMG]
    [IMG]http://www.michael-remy.fr/forum/902.jpg[/IMG]
    ps : What is red scared is what i don't manage to fixe or change !
    But, when i make my export video (export media) i saw big borders around my video !
    [IMG]http://www.michael-remy.fr/forum/900.jpg[/IMG]
    In fact, my content have been threated in 1280x480 instead of 854x480p even the right size of my sources files !
    Click here to see my workingspace :
    [URL="http://www.michael-remy.fr/forum/903.jpg"]http://www.michael-remy.fr/forum/903.jpg[/URL]
    what can i do ? i can't offord me to work in 1280p at source and don't want to upscale my 3d media source (bad quality result in upscale x2)
    i check every setting screen, and there are several with 1280x720 i don't manage to change :
    [IMG]http://www.michael-remy.fr/forum/904.jpg[/IMG]
    any help please ?
    ps : sorry for me expression, i'm french in fact...

    all my footage is already feautred, i can't do it again.
    Copy and paste your edited clips into the new sequence. Or, use the crop settings in the Export Settings window:

  • Why can't i import an avi file into premiere pro cc 2014?

    how do import an avi file when i try to in comes up saying that the file format is unsupported format?

    mattyb1988,
    Please post sufficient information about your AVI file so people can help solve your problem. Did you create the AVI file or get it from somewhere else? Read this page and search for "AVI" to find out more: Troubleshoot video files.
    Hope this helps.
    Stefan

  • Why can't I cancel my month to month premiere pro subscription?

    When I try to cancel it there's no cancel plan option under manage account and there's no indication of a premiere pro plan in the account summary. What the hell is going on?

    Hi davidfasdf,
    Please refer to the KB : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    In case you still face issues feel free to contact our chat support at: http://helpx.adobe.com/x-productkb/global/service-b.html
    Regards,
    Rave

  • How can I get an activation code for Adobe Premiere Pro 2.0

    I have installed the Adobe Premiere Pro 2.0 on a new computer ... I already have registered the program & had to get a new computer so I am trying to activate it.  A window is popping up that I need an activation code within 30 days to continue to use the product ... when I tried to activate it is already registered but I don't know the code.  please help if you can

    CS2 (and earlier) Activation Server replacement software
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    When you install the special version of PPro2 on a Win7 or Win8 computer, you MAY need to right click the program icon and select WinXP compatibility from the option popup... AND Vista problems https://forums.adobe.com/thread/416347

  • Why doesn't my mic audio get transferred into adobe premiere pro?

    So when i open my video clip in windows media player i can here everything perfectly fine but when i import it, i can't hear my own mic audio in adobe premiere pro. Does anyone know how i can resolve this? Thanks in advance.

    >it's is a .avi file
    AVI is a wrapper... what is inside your wrapper?
    Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
    Find file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

Maybe you are looking for