Why can't I email support?

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WHY CAN'T I EMAIL SUPPORT? FREE VIDEO

the free video of week Billy Currington shows $1.99 cost- even when I click on it, it wants to debit my acct- I backed out bc don't want to be charged- trying to figure out what the trick is- I then tried to email support thru the stupid form and it will not go through- it keeps saying DB connection error and I've filled the form out atleast 13x and am unable to submit my question- no way to contact them, endless circle! really making me frustrated.............

Have you tried that form using a different web browser?

Why can't I email photos direct from iPhoto?

Why can't I email photos directly from iPhoto, or even attach them to email?

I get a dotted frame outline with an exclamation
This is the source of all the problems. iPhoto can't mail the files because it cannot find them.
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
What version of iPhoto? Assuming it's 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Why can't I email photos from my iphone5?

Why can't I email a photo ? It doesn't go through.

Are you sending an email using a return address of, say @xxx.com" but using an outgoing server from a @yyy.com service? If so, this is known as relaying. Many servers now reject such emails, as this method is often used by spammers. Depending on your email provider, you may be able to get around that by going into the settings for that email account and finding a place where you can enter a valid @yyy.com address along with a password. (You'll have to hunt around the settings to find this, IF the account allows for that.)
Example: A non-icloud exchange account: Settings>Mail,Contacts,Calendars - In the Accounts section, tap the account in question (e.x. yyy.com), tap the Account name, fill in the Username and password in the section that also includes "Domain Optional" where optional is in gray.
Example: For icloud, Settings>Mail,Contacts,Calendars - In the Accounts section, tap the icloud account, Tap (in Advanced), "Mail" then indicate emails you want to use in "Allow Sending From".
Doing so lets you continue using a return address of @xxx.com, but the server also gets the valid address and password for its service and forwards the email as it should.

Why can't I email photos from my iphone 4?

Why can't I email photos from my iphone 4?

Since the switch from hotmail to outlook I cannot send photos from my iPhone4.
Get a meesage that:
Cannot send mail. The username or password for "SMTP:[email protected]@smtp.live.com" is incorrect.

Why can't I email photos from my iPhone 4S?

Why can't I email photos from my iPhone 4S? It goes through the motions, select photo, recipient, file size but nothing is received.

Are you sending an email using a return address of, say @xxx.com" but using an outgoing server from a @yyy.com service? If so, this is known as relaying. Many servers now reject such emails, as this method is often used by spammers. Depending on your email provider, you may be able to get around that by going into the settings for that email account and finding a place where you can enter a valid @yyy.com address along with a password. (You'll have to hunt around the settings to find this, IF the account allows for that.)
Example: A non-icloud exchange account: Settings>Mail,Contacts,Calendars - In the Accounts section, tap the account in question (e.x. yyy.com), tap the Account name, fill in the Username and password in the section that also includes "Domain Optional" where optional is in gray.
Example: For icloud, Settings>Mail,Contacts,Calendars - In the Accounts section, tap the icloud account, Tap (in Advanced), "Mail" then indicate emails you want to use in "Allow Sending From".
Doing so lets you continue using a return address of @xxx.com, but the server also gets the valid address and password for its service and forwards the email as it should.

Why can't I email videos taken with iphone 4 from my mac

Why can't I email videos taken with my iphone 4 from my Mac? It says the video is to big or long but the particular one I am trying to send is only 1 min 16 sec long. I don't remember having this problem with my 3gs. I am trying to email them with my yahoo act, and I see this very same question was asked July of 2010, but their are no replies. It may be a very simple fix, but I can't seem to figure it out. Surly, I don't have to reduce my videos to 30 sec or less to get them to send. Can anyone please help a gal out?

Go into the Activity Monitor and Quit or Force Quit the Acrobat process.

Since getting iOS5 on my 3G S, why can't I email photos from my phone?

Why can't I email photos from my since since getting iOS?

Thank you so much for your suggestion. I tried it, but it didn't help. Then I removed my photos from the Cloud and the email function returned to normal.

Why can't I email pictures from iphoto

Why can't I email pictures from iphoto

Because you have a problem
To get help you actually have to share information. Like version of iPhoto, what you are doing, what happens, what doesn't, error messages, etc
Asking total strangers to fix something with no information beyond something diesn't work simply will not get a valid answer
LN

Why can't sent email and smtp offline?

Why can't sent email and smtp offline?

Try the remove and re-add the email account.
Also, what SMTP port is being used?
This is the configuration that works normally.

Why can I send email from my iPad, but my iMac which is connected to the same modem keeps telling me that it can't send the message using the same server?

I have an iPad 2, connecting via Wifi to an Actiontec Q1000 modem. The iMac (3.06 GHz Intel Core 2 Duo, 4 GB 1067 MHz RAM, running OS 10.8.2) is also hard wired to the same modem. Internet access is via CenturyLink. Main email is from Shaw cable in Calgary (Phoenix is a vacation property), not through CenturyLink.
Can receive email on the iMac, but every time I try to send, I get a pop up saying "Cannot send message using the server .......". Further prompts me to verify the address in the email, and SMTP settings in Mail preferences, or to select a different outgoing mail server. I've tried using a number of servers, always the same result.
Using same settings in both devices.

Mail is not my forte, but what I noticed was that you have Centurylink and presumably have your Mail set up with their settings? But then you mention Shaw/vacation property/etc - you can send out email only through the server that you have set up as an account using the ISP you are using. If you switch places, do you have separate accounts set up with both Centurylink and Shaw so you can switch and use whichever one you're at? A Phoenix ISP won't work with a Mail POP account unless you're in your home - Phoenix - area.
Do you have a data plan with your iPad? That would explain why that works - it'll function sort of like a cellphone - works anywhere where there are signals.

Why can't my email account be verified to set up iCloud backup?

Why can't iCloud verify my email address?

I don't know, could you possibly give us more details to make it easier to troubleshoot your issue? What have you tried and what errors have you encountered?

Why can't I email photos now?

Between yesterday and today suddenly I can no longer email a photo. It asks if I want to use a shortcut instead, but then no information about the shortcut. What's going on?

What 'shortcut'? Please provide more information.

Why can't I email a query about my account?

My hearing is not good and, whenever possible, I use email rather than voice. Email's added advantage is a written record...
I've just renewed my advance line rental agreement which expires on Feb 13. The latest bill - in fairness, issued before I renewed the year advance - included £10.92 line rental, presumably the balance of a month's from Feb 13 to March 3.
I expected it to update automatically after receiving acknowledgement of my year's advance payment, but it's still showing. I just want to ask why, but don't want to end up with a lengthy, frustrating (for both sides!) phone call.
The only options I can find are vocal - phone or online chat.
As a born cynic, I can't help wondering if it's because they don't want us to have a written record
Solved!
Go to Solution.

online chat is not vocal it is question and answer using your pc/phone/laptop/tablet
live chat
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Why can't my emails get sent on iPad they used to without problem. And not don't. I have Internet service but no email service, what happened?

HHave Internet service but no email service on my ipad. Why? I always have to plug in my computer to send emails. It is a big problem I am getting worn out dealing with. Help?

Hey there Criseal,
It sounds like you are unable to get your email on your iPad suddenly. I'd recommend these troubleshooting steps from the article found here, named:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
All the best,
Sterling

Why can't I email support?

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