Why can't i enter itunes 11

apple help i can't back up or restore my phone please help and i also can't enter itunes store

Hi sarahha1!
I have an article that deals with this issue and should be able to help you resolve this issue. The article can be found here:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
Take care, and thanks for visiting the Apple Support Communities.
-Braden

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