Why can't I get 0S6 on Bold 9700 (Orange)?

First post so sorry if this has been discussed elsewhere....
I live in England and have a Blackberry Bold 9700 on Orange. For months now I've had the desktop software version 6 and have recently installed an update for it of 6.1; yet it always says there is no update available for software on my phone. However, when I took my phone in for repair they updated it to 0S6, so did they use a leaked version then? The reason I ask is because that phone eventually got replaced with the same make and model but came with the older software, and I miss OS6 but am wary of downloading a leaked version.
So was just looking for some advice really - will Orange be releasing 0S6 for Bold 9700 or will I have to get a leaked version and if so how do I do this, hopefully without causing any problems to my phone?
Any help is much appreciated.

Hello,
From a PC, you can install any OS package to a BB via this procedure (which includes a link only to official OS versions):
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad  with the same Apple ID, why can't I get 5 GB fo each of them?

    If you registrate one Apple ID for each iPhone/iPad, you'll get 5GB on iCloud for each Apple ID, right? I have two iPhones and one iPad  with the same Apple ID, why can't I get 5 GB fo each of them?

    Actually, everyone missed one point, when a device is priced, the cost of icloud storage space for that device is also included in it that is why they are able to give you 5gb each for each user ID, in nutshell there is nothing free coming with apple device purchase, it is paid for.  What they are trying by giving only 5gb per user ID irrespective of the number of devices used is pure broadlight looting, they take money from you when you buy each device and give you nothing, This is a case of goods and services bought but not fully deliverd ie apple can be suied for discreminatory treatment towards it's users. I wonder why no one tried this yet in America where everyone sue everyone for petty things..... there is no one to take up this issue? . if tim got any love for the guys who shell out money for the devices his company makes, he should be implimenting this as priority before someone wake up from sleep and sue him.

  • Why can't I get firefoc 6, I had it on my old computer and now I can not find it to download

    I updated to firefox 6 and have since gotten a new computer and now can only download 4.0. Why can't I get at least 5.6 update?

    You likely had FF 3.6 instead of 6. At the moment, FF 4 is the latest version. If you wish to rollback to an earlier version, you can download your preferred version for your OS here:
    http://releases.mozilla.org/pub/mozilla.org/firefox/releases/
    FF 4 is the latest and greatest. If you are not experiencing specific problems that force you to roll back to an earlier version, you will probably want to stick with FF 4.
    If you do roll back, you may want to back up your profile for safekeeping:
    http://support.mozilla.com/en-US/kb/Profiles

  • When I tap the mail icon on my iPhone 4s, the menu of email servers pops up.  I already have a me acct that I check all the time, no problem.  So I choose iCloud, sign in and it tells me that I already have an acct-.so why can't I get to my emails then?

    When I tap the mail icon on my iPhone 4s, the menu of email servers pops up.  I already have a me acct that I check all the time, no problem.  So I choose iCloud, sign in and it tells me that I already have an acct….so why can't I get to my emails then?  I've turned the phone off and on twice....that has fixed it in the past but not this time....

    all fixed ha

  • Why can't I get a straight answer re: Multi Room DVR and HD Boxes

    A rep that I spoke w/ on the phone and the website tells me that the HD set top boxes are not compatiable w/ the Multi Room DVR. But they are working on it. A rep I chatted w/ today told me they definitely WILL work together. Why can't I get a straight answer?? And what IS the correct answer? I want to switch to FIOS and I really like the Multi Room DVR option, but I don't want my 1 of my 2 main TVs to be w/o HD. And since the Multi Room Box is HD why wouldn't it be compatiable w/ the HD boxes??
    Does anyone know what's going on w/ this?? Thanks!

    Joe01880,
    And that info is out of date, whether it is on Verizon's website or not. If you have the latest level of the IMG (1.6), then, as confirmed one post above yours, that the HD STB is now supported, and works. This has been posted in multiple posts on multiple forums, so I believe that it is accurate. But I do not have the 1.6 level so I cannot confirm that personally, I can only repeat what other posters in this and other forums have said. For example:
    http://www.dslreports.com/forum/r21081661-Multiroom-DVR
    http://www.dslreports.com/forum/r21059693-With-16-update-HD-Shareing
    http://www.dslreports.com/forum/r21052654-MultiRoom-DVR-Question
    http://www.dslreports.com/forum/r20906318-Some-new-features-coming-w-IMG-16
    http://www.highdefforum.com/showthread.php?t=78850
    http://www36.verizon.com/fiostv/MyAccount/Members/Newfeatures.aspx
    Note that the last one is a Verizon site.
    Justin
    Verizon FiOS TV, Internet, and phone
    Keller, TX
    Message Edited by Justin on 09-09-2008 04:20 PM

  • Why can't I get Back To My Mac to work in both directions between my 2011 Mac Book Air and my 2012 Mac Mini?

    Why can't I get Back To My Mac to work in both directions between my 2011 Mac Book Air and my 2012 Mac Mini? The network uses a Time Capsule. Everything works when connecting from the Mini to the Air, but the reverse is not the case, none of the Mini's drives are visible, and the screen sharing option is not available. I've tried the measures already suggested in online articles, everything seems to be configured correctly using my iCloud account. I'm at a loss, any suggestions would be appreciated.

    I've now managed to get the service running in both directions, but not in the way I had anticipated. I had to create a second account on the Mac Book Air, this also has administrator privilages, everything works fine when connecting from this acccount. However, this is not the way I would expect to work, none of my documents, applications and settings would be available, unless I laboriously duplicated them to the new account.
    Also, I've yet to get the service running from outside my home network.

  • Why can't I get my iMessage & ICloud to work on my iPad???

    Why can't I get my iMessage & ICloud to work on my iPad???

    No idea.
    Perhaps if you gave a few details of exactly what happens, exactly what you've tried, exactly what troubleshooting steps you've taken, and what error messages you get we may be able to offer some suggestions.
    However, with zero info to go on, it's impossible to say.

  • HT201343 I have an Early 2011 MacBook Pro from Early 2011 that is a 13-inch model... why won't it support airplay? why can't I get a software update to allow it to work?

    I have an Early 2011 MacBook Pro from Early 2011 that is a 13-inch model... why won't it support airplay? why can't I get a software update to allow it to work?

    About AirPlay and Airplay Mirroring
    AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
    Several Apple Articles Regarding AirPlay
    Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
    How to set up and configure AirPort Express for AirPlay and iTunes
    About AirPlay Mirroring in OS X Mountain Lion
    iTunes 10- About playing music with AirPlay
    Troubleshooting AirPlay and AirPlay Mirroring
    Using AirPlay
    Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs  that do not support Airplay and mirroring.
    Another solution is the Air Parrot.

  • I have a new macbook pro and an LG w2361v monitor.  The max resolution the mac is allowing me to set is 1400x1050, why can't I get to the max resolution the monitor can accept (1900x1080)

    I have a new macbook pro and an LG w2361v monitor.  The max resolution the mac is allowing me to set is 1400x1050, why can't I get to the max resolution the monitor can accept (1900x1080)?  I know that the monitor is able to accept this resolution but It can't seem to find it.  Is it something to do with the new thunderbolt port? or the fact that I'm utilizing the VGA adaptor?  I could go HDMI if that works better.

    Use DVI or HDMI.
    VGA runs out of steam after a while.

  • I have Mac OS X 10.7.4.  Why can't I get my iCloud photo stream to work?

    I have Mac OS X 10.7.4.  Why can't I get my iCloud photo stream to work?

    Without explaining what you have tried, it might be hard to answer your question. Providing a little more detail would probably be useful to those that want to help you.

  • Why can't I get my email to work on my Ipad??

    Why can't I get my email to work on my Ipad?
    I've checked everything back to my email on my computer to ensure all details are correct in trying to add the account onto the Ipad.  And yet it still won't work.
    The error that I keep getting is "One Seniors (the provider) is not responding!!
    Does anyone have any suggestions as to why it won't work?
    I have internet access and it's working.  I'm using WiFi and that's working??
    Help anyone..... It's driving me nuts....

    Best suggestion is to contact them directly for guidance.  I wasn't familiar with them, but found their contact information.  Click this link to contact them:  http://www.oneseniors.com.au/contact/

  • Why can't I get my printer to print out a playlist from i-tunes? It used to work but now my printer doesn't seem to receive the "print" command.

    Why can't I get my printer to print out a playlist from i-tunes? It used to work, but now the printer doesn't seem to recognize the "print" command coming from i-tunes. The printer works for other applications!

    I  finally solved this problem after toiling with it for a couple of  days.  Solution:  Once you have  burned your CD you must go back into  iTunes to your music/playlists and select the playlist you just burned  and click file; print and you will  get the mosaics that we have been  accustomed to.  I was on hold with  Apple Support when I found this  myself.  Yes......!!! Problem solved..for me anyway.  Good luck!
    Scott

  • Why can't I get the pdf to convert to publisher?

    Why can't I get the pdf to convert to publisher?

    If you are using ExportPDF, see http://forums.adobe.com/docs/DOC-1511

  • Why can't I get the Kodak Document Print App in the UK?

    Why can't I get the Kodak Document Print App in the UK?

    "Apparently it's available in the US iTunes store but not here?"
    Because Kodak has chosen not to make it available there.
    "Can't for the life of me understand why that should be!"
    You do not have to understand it for it to be so.
    You can try asking Kodak, as they make the app.

  • Why can't I get a purchased song to load on my iPhone?

    Why can't I get a purchased song from iTunes to load on my iPhone? I haven't had this problem before? Any clues as to what I am not doing properly, please help.

    My purchased song from itunes is on a laptop at work and I can not get it to transfer to my IPhone.  The laptop is a shared computer but my job is coming to an end and I would like to recover the purchased songs and delete everyhting before I leave.
    Any other ideas on have to move the purchased songs from the laptop?
    Thanks.
    Tom

Maybe you are looking for

  • MacBook Pro Mid-2010 Intermittent Shut-Down and Fuzzy Screen

    Hi, My MacBook Pro Mid-2010 has been having some problems recently. Hope someone will be able to help me with this. Below are the symptoms that has been showing. Symptoms: 1. Intermittent Shutdown 2. Screen going fuzzy (when I give it a slight tap it

  • Cannot restore backed up files

    Hi, I need help to restore my old Users folder, which I backed up, using Backup 3, onto six DVD/Rs., just before I did an Erase and Install of Tiger last weekend. I did not have enough iDisk storage to accommodate the 20 GB Users folder but Backup le

  • Is it possible to send a DNG to from LR4 to PS6 as a TIFF? of so how do I do it?

    When I use Topaz plug-ins in LR4, the image comes back with only 10% of  the pixels remaining. It has been suggested by Topaz Help to transfer images to PS6 from LR4 without LR4 adjustments and see if it still happens. Unfortunately my DNG files cann

  • Turtle Beach DX11s for Xbox 360 with warranty?

    I bought the headset last October with a full year's warranty but I haven't been using it recently partially because I lost the audio processor that came with the headset. I was wondering, would warranty be able to cover this and replace my processor

  • Fillable forms saving blank

    I have Adobe Standard and created a fillable form.  When some people try and save this doc, it only saves as the blank form and not what they had filled in.  Why is this happening?