Why can't I get a pdf document to print in color?

I am going to school online and I need to print a pdf document that my instructor had me download from my online classroom.  I can get the pdf to print in grayscale but I can't get it to print in color.  It doesn't have anything to do with my printer, I have already worked with HP and they said it is not a problem on the printer side.  I have tried everything I can think of, but still can't get it to work - and other people can print it just fine on their computers, it has to be something wrong with my Adobe program or settings.  (And I don't know anything about any of that, so any very detailed help would be great!)

Hi,
Are you able to print any color pdf document in color print rather than grayscale using Adobe Reader and  the same HP printer, or is the issue specific to a particualr document?
If latter is the case, could you please send the document to shilpi at adobe dot com?
Which HP printer are you using?
Thanks,
-Shilpi

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