Why can't I get Microsoft Word 2007????
i cannot access any microsoft word 2007 with firefox.....my students use it and i cannot grade their papers at home. I have to go on campus to use the computers there
i cannot access any microsoft word 2007 with firefox.....my students use it and i cannot grade their papers at home. I have to go on campus to use the computers there
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Why Can't I Get Microsoft Office 2008 For Mac to Work On My iMac Running 10.8?
I have two Macs; an early 2009 iMac and a late 2009 MacBook. I upgraded both to OS X 10.8 this week. The MacBook runs Microsoft Office apps without any problem. The iMac, however, would give me errors whenever I would try to open any Office app. I removed Office from my iMac and attempted to reinstall. But what I got was an error message that said "The operation coudn't be completed. (com.apple.installer.pagecontroller error -1.) Couldn't open "Office Installer.mpkg"." Why is my MacBook running Office just fine and the iMac having all sorts of trouble? What can I do to get Office reinstalled on the iMac?
Here are the error logs generated by both the Microsoft software, and the one generated by the iMac. I don't know how to interpret it, but perhaps someone can look at it and see the problem right away...
(ERROR REPORT GENERATED BY THE MICROSOFT SOFTWARE)
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-08-04 22:05:00 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.3.3.120411
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0:
# 1 0x07206b06 in ( + 0x00000000)
# 2 0x07129642 in ( + 0x00000000)
# 3 0x07128f27 in ( + 0x00000000)
# 4 0x07125201 in ( + 0x00000000)
# 5 0x016634ef in ( + 0x00000000)
# 6 0x01663a8d in ( + 0x00000000)
# 7 0x01663e56 in ( + 0x00000000)
# 8 0x01664384 in ( + 0x00000000)
# 9 0x016643fa in ( + 0x00000000)
# 10 0x01664434 in ( + 0x00000000)
# 11 0x00681667 in ( + 0x00000000)
# 12 0x00af1d7a in ( + 0x00000000)
# 13 0x00afa6db in ( + 0x00000000)
# 14 0x025f2e4c in ( + 0x00000000)
# 15 0x00adfd50 in ( + 0x00000000)
# 16 0x00002182 in ( + 0x00000000)
# 17 0x000020a9 in ( + 0x00000000)
X86 Thread State:
eax: 0x000c018c ebx: 0x00000000 ecx: 0xbfffe99c edx:0x07206b06
edi: 0x07173db8 esi: 0x07173db8 ebp: 0xbfffe9b8 esp:0xbfffe99c
ss: 0x00000023 eip: 0x07206b06 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00000286
Thread 1:
# 1 0x072079ae in ( + 0x00000000)
# 2 0x070527fd in ( + 0x00000000)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0102700 ecx: 0xb01025ac edx:0x072079ae
edi: 0x00000000 esi: 0x070528f5 ebp: 0xb0102718 esp:0xb01025ac
ss: 0x00000023 eip: 0x072079ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x072048e6 in ( + 0x00000000)
# 2 0x071526ce in ( + 0x00000000)
# 3 0x01e4bd7d in ( + 0x00000000)
# 4 0x01e4b3e5 in ( + 0x00000000)
# 5 0x01e4b46c in ( + 0x00000000)
# 6 0x01e4bf25 in ( + 0x00000000)
# 7 0x070c1557 in ( + 0x00000000)
# 8 0x070abcee in ( + 0x00000000)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x00000000 ecx: 0xb0288a9c edx:0x072048e6
edi: 0x00000014 esi: 0x75e1f6c1 ebp: 0xb0288ae8 esp:0xb0288a9c
ss: 0x00000023 eip: 0x072048e6 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
Operating System Information
Operating System: Mac OS X 10.8 (Build 12A269)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1080
Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680
Microsoft Application Information:
Error Reporting UUID: AE830338-F1FE-4B5D-8F91-C46927E3C876
Time from launch: 0 hours, 0 minutes, 34 seconds
Total errors on this client: 10
(ERROR REPORT THE MAC CREATED)
Process: Microsoft Error Reporting [300]
Path: /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier: com.microsoft.error_reporting
Version: 2.2.0 (2.2.0)
Build Info: Unknown-80409~0
Code Type: X86 (Native)
Parent Process: ??? [1]
User ID: 501
Date/Time: 2012-08-04 17:59:22.725 -0400
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report: 48744 sec
Crashes Since Last Report: 24
Per-App Interval Since Last Report: 2254 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 463F1D8A-75A6-4480-BF05-004AF60D1FD6
Crashed Thread: 2
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
__TEXT 0000000000001000-0000000000063000 [ 392K] r-x/rwx SM=COW /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.microsoft.error_reporting 0x0000e74d 0x1000 + 55117
1 com.microsoft.error_reporting 0x0000ea64 0x1000 + 55908
2 com.microsoft.error_reporting 0x0000ebf3 0x1000 + 56307
3 com.microsoft.error_reporting 0x0000fa8a 0x1000 + 60042
4 com.microsoft.error_reporting 0x000053ff 0x1000 + 17407
5 com.microsoft.error_reporting 0x00004d83 0x1000 + 15747
6 com.microsoft.error_reporting 0x00003c19 0x1000 + 11289
7 com.apple.Foundation 0x00476d92 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
8 com.apple.CoreFoundation 0x00187481 ___CFXNotificationPost_block_invoke_0 + 257
9 com.apple.CoreFoundation 0x000d2b5a _CFXNotificationPost + 2794
10 com.apple.Foundation 0x0045f8c8 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
11 com.apple.AppKit 0x00dea0ce -[NSApplication _postDidFinishNotification] + 367
12 com.apple.AppKit 0x00de9d88 -[NSApplication _sendFinishLaunchingNotification] + 249
13 com.apple.AppKit 0x00de6cef -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 751
14 com.apple.AppKit 0x00de6804 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
15 libobjc.A.dylib 0x0336f628 -[NSObject performSelector:withObject:withObject:] + 77
16 com.apple.Foundation 0x0047a37a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
17 com.apple.Foundation 0x00479ed1 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
18 com.apple.Foundation 0x00479cce _NSAppleEventManagerGenericHandler + 173
19 com.apple.AE 0x045c15b3 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
20 com.apple.AE 0x04597dde dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
21 com.apple.AE 0x04597c9d aeProcessAppleEvent + 318
22 com.apple.HIToolbox 0x025c9394 AEProcessAppleEvent + 100
23 com.apple.AppKit 0x00de2dfd _DPSNextEvent + 1655
24 com.apple.AppKit 0x00de228c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
25 com.apple.AppKit 0x00dd86dc -[NSApplication run] + 855
26 com.apple.AppKit 0x00d7b8e6 NSApplicationMain + 1053
27 com.microsoft.error_reporting 0x00002ce4 0x1000 + 7396
28 com.microsoft.error_reporting 0x0000234a 0x1000 + 4938
29 com.microsoft.error_reporting 0x00002271 0x1000 + 4721
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x03d339ae kevent + 10
1 libdispatch.dylib 0x03b7ecc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x03b7e7fd _dispatch_mgr_thread + 53
Thread 2 Crashed:
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x03d307d2
edi: 0x00000000 esi: 0x00000000 ebp: 0x00000000 esp: 0xb0288e70
ss: 0x00000023 efl: 0x00010286 eip: 0x00000000 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
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0x7b000 - 0x7bfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7e000 - 0x7efff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x81000 - 0x81fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x8a000 - 0x271ffb com.apple.CoreFoundation (6.8 - 744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x39e000 - 0x3ecffb com.apple.SystemConfiguration (1.12 - 1.12) <F3C87D17-D5F3-39D3-B6F1-1DF3DBECCBDE> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x2176000 - 0x22cdff7 com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <6856CA9B-BF08-341B-AEE9-91CC258D4534> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x3df8000 - 0x3e44fff libcorecrypto.dylib (106) <FAAD1A30-0D84-3A17-AC40-288EF0F529AA> /usr/lib/system/libcorecrypto.dylib
0x3e51000 - 0x3e63fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x3e6b000 - 0x3f63ff2 libsqlite3.dylib (138) <AA00F27E-B72D-31DE-8EE4-985227CC9912> /usr/lib/libsqlite3.dylib
0x3f75000 - 0x3f83fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x3f8b000 - 0x3f8effc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x3f93000 - 0x3f93ffd libOpenScriptingUtil.dylib (148) <6B34E8E4-EE31-3E2B-AEB3-8714C3102AED> /usr/lib/libOpenScriptingUtil.dylib
0x3f97000 - 0x3fa3ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x3fa9000 - 0x42aefff com.apple.CoreServices.CarbonCore (1037 - 1037) <92494ADA-2ED1-3141-81B9-23F2C27E779C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x4322000 - 0x439effb com.apple.Metadata (10.7.0 - 707.1) <E18350AD-CAA9-3323-BDE9-63A688792C6C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x43e1000 - 0x4479ff7 com.apple.CoreServices.OSServices (557 - 557) <219C11A8-8446-336E-B518-F52D1571420F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x44cf000 - 0x4554ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x458f000 - 0x45e8ff7 com.apple.AE (645 - 645) <D4919967-EF16-36BA-9E8A-DA110DE8BB4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x460e000 - 0x46b8ff7 com.apple.LaunchServices (539 - 539) <4C026504-5420-35D7-912E-A584C6F9FFC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x4702000 - 0x4733ff7 com.apple.DictionaryServices (1.2 - 184) <9199E88F-2477-3596-9F56-B8E317A7164D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x4752000 - 0x4759ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x4760000 - 0x476cffc libkxld.dylib (2050.7.9) <D2892FF5-C00D-3493-8945-5C36733FE9A3> /usr/lib/system/libkxld.dylib
0x4771000 - 0x477dff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x4788000 - 0x479efff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x47b5000 - 0x47defff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x47ea000 - 0x47f3ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x47fb000 - 0x481fff2 com.apple.framework.familycontrols (4.0 - 400) <A313D83E-5A03-3174-A213-1F7D379040D1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x4833000 - 0x48cafff com.apple.ink.framework (1.4 - 110) <C01F2572-E7E4-3A6C-B4F2-2F97B4AD43D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x48f4000 - 0x4d36ff3 com.apple.CoreGraphics (1.600.0 - 322) <2E04AAAD-8403-3819-BD6C-9836D42F58B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x4dc7000 - 0x4e3cff7 com.apple.ApplicationServices.ATS (332 - 341) <472F564A-BD46-30C3-92F5-87273A512910> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x4e64000 - 0x4f22ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x4f60000 - 0x4fb6ff3 com.apple.HIServices (1.20 - 416) <B23E2C58-A6A5-32B6-811C-0F0551E14483> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x4fe8000 - 0x4ff8ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x5005000 - 0x50a5ff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x50d2000 - 0x50e7fff com.apple.speech.synthesis.framework (4.1.10 - 4.1.10) <20E394D6-D9BA-3C1D-993A-533B60EF3B63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x50f7000 - 0x50fbfff com.apple.IOSurface (86.0.2 - 86.0.2) <BDF93CE4-9F14-3747-9CD5-FFE71D488BDA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x5103000 - 0x5103fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x5106000 - 0x5204ff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x5252000 - 0x52a0ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x52c2000 - 0x544bff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x5469000 - 0x5469fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x546c000 - 0x54d4fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x54de000 - 0x5570ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x557a000 - 0x5932ffa libLAPACK.dylib (1073.3) <0F813868-D84F-365D-8A7B-67FDA169F19C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x598a000 - 0x5ac5ff7 libBLAS.dylib (1073.3) <804B5AF7-2646-31D1-8875-FCCF158476D4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x5aee000 - 0x5b12fff libJPEG.dylib (843) <04383F74-067F-3E98-882F-21F5B9578984> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x5b1a000 - 0x5b69ff6 libTIFF.dylib (843) <AA81BA16-8026-35DA-8193-2C8715ACD435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x5b75000 - 0x5b91ff7 libPng.dylib (843) <43C3DD20-4BB2-3429-A40A-7FF9BC50E5FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x5b99000 - 0x5b9dffc libGIF.dylib (843) <355B672B-D07D-36FE-B6B9-142406ACFBA2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x5ba2000 - 0x5cadff7 libJP2.dylib (843) <D8FE1E1C-D4DC-3465-95C4-AEADD6C2611C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x5cd3000 - 0x5cd5ffb libRadiance.dylib (843) <6C2B92DB-A537-3618-9E68-F006DF427D2F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x5cd9000 - 0x5d1aff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x5d2a000 - 0x5d5dff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x5d78000 - 0x5d95ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x5da0000 - 0x5e91ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x5e9f000 - 0x5f0effb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x5f31000 - 0x5f32ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x5f37000 - 0x5f3bfff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x5f44000 - 0x5f4dff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x5f54000 - 0x5f93ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x5fa5000 - 0x5fcaff7 com.apple.CoreVideo (1.8 - 99.0) <7A90C337-4493-3393-9C56-75EB52112D75> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x5fe2000 - 0x6273ffb com.apple.CoreImage (8.0.17 - 1.0.1) <CE54EC11-1C41-3857-B82D-F8B7D1798F42> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x6306000 - 0x635dff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x6376000 - 0x63bafff libGLU.dylib (8.5) <E4F932FD-A644-354D-8D4E-F337C93AAFC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x63c8000 - 0x63cefff libGFXShared.dylib (8.5) <D2D214E8-A243-3FFD-BA70-D695FF5BD040> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x63d4000 - 0x63e1fff libGL.dylib (8.5) <930067EA-F131-336E-BE31-49DD7F6DFB81> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x63f2000 - 0x642dfe7 libGLImage.dylib (8.5) <E5F2D8DE-3053-361A-982B-9BB2AE73E324> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x6435000 - 0x6437fff libCVMSPluginSupport.dylib (8.5) <9043B315-4E68-3262-A310-76E64F0409C9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x643c000 - 0x643fffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x6445000 - 0x6451ffd com.apple.CrashReporterSupport (10.8 - 411) <62036837-CFEC-37FD-AEB1-040EF573C2B3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x645e000 - 0x64a3ff5 com.apple.opencl (2.1.17 - 2.1.17) <921C1549-637A-33D7-A891-834FB9F582C7> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x64b4000 - 0x68d1ff3 FaceCoreLight (2.0.1) <3EF03B25-C361-31A6-8704-3FBFFBD0E10B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x6ae2000 - 0x6aefff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x6af7000 - 0x6b15ffb com.apple.Ubiquity (1.2 - 234.2) <BEFF43DE-CF72-3E66-90C8-CAECAFD5F3ED> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x6b28000 - 0x6b32ffc com.apple.bsd.ServiceManagement (2.0 - 2.0) <D3112172-D3A7-3C9A-825D-5630D47327D1> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x6b3b000 - 0x6b5bff7 com.apple.ChunkingLibrary (2.0 - 132) <172C3F7F-CB49-323F-932F-35340999979E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x6b66000 - 0x6b66fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x6b69000 - 0x6be3ff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x6c13000 - 0x6c1bfff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x6c24000 - 0x6cbefff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x6d04000 - 0x6d5efff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x6d89000 - 0x6dbfffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x6ddb000 - 0x6ddffff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x6de7000 - 0x6deafff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x6df0000 - 0x6e4bfff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x6e72000 - 0x6e87fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x6ea0000 - 0x6ee5ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x6f0d000 - 0x6f2afff com.apple.openscripting (1.3.5 - 148) <3460338D-B686-3C33-B322-DC8391668F8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x6f3b000 - 0x6f3dfff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7500000 - 0x7518ff7 com.apple.OpenTransport (10.6.0 - 10.6.0) <CDC4C81F-8441-3F12-86FC-EBB1B5ED7B3B> /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x752b000 - 0x7558ffb com.apple.CoreServicesInternal (153 - 153) <DB105788-CCF5-3678-88C5-65A7267DC581> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x75bc000 - 0x75c9ffb com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x75da000 - 0x75e4fff libCSync.A.dylib (322) <CD2707A0-48EB-30C5-8431-460663D44A91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x64b00000 - 0x64b06fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fef1000 - 0x8ff23e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0xfa100000 - 0xfa166fff com.apple.print.framework.PrintCore (8.0 - 387) <84DFC4F0-3186-3C59-9EBD-9EF2C3561A43> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 319
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=105.1M resident=63.3M(60%) swapped_out_or_unallocated=41.8M(40%)
Writable regions: Total=51.3M written=3272K(6%) resident=6140K(12%) swapped_out=0K(0%) unallocated=45.3M(88%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1092K
MALLOC 21.7M
MALLOC guard page 48K
Mach message 4K
Memory tag=242 12K
Stack 65.0M
VM_ALLOCATE 16.0M
__DATA 5236K
__IMAGE 528K
__IMPORT 8K
__LINKEDIT 21.8M
__OBJC 1644K
__PAGEZERO 4K
__TEXT 83.3M
__UNICODE 544K
mapped file 28.0M
shared memory 308K
=========== =======
TOTAL 245.2M
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.44f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDT721032SLA380, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x24300000 / 2
USB Device: My Passport 071A, 0x1058 (Western Digital Technologies, Inc.), 0x071a, 0x24340000 / 5
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x24330000 / 4
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x24332000 / 6
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2 -
Why can't I use Microsoft Word in Mavericks?
While installing Mavericks I got a message saying I've got Microsoft Word and Excel on my machine and these will not run with Mavericks installed. So I cancelled the installation. Is this the norm or could there be something wrong with my Microsoft Office program?
Any suggestions appreciated.You are at the latest version of OS X that will run your version of Office. OS X 10.7, 10.8, and 10.9 (Mavericks) will not work. Depending on your hardware you might want to consider an upgrade to Office 2011. The price is no where near what it was when you purchased your version of Office.
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Why can't i open Microsoft word since I downloaded the LION
My Microsoft 2004 does not work with the new Lion. Is this true?
Thanks -- will do. But if I want to save a bunch of old e-mails that are in Entourage, can you think of a way for me to do that? I.e., I could presumably somehow dump Lion (I would guess by trashing my hard drive) and reinstalling everything from a pre-Lion Time Machine back-up, then convert select e-mails to a Word file. I could upgrade Word to Mac 2011 and then reinstall Lion some time in the future. (I assume I'd have to pay for it again, but hopefully I'm wrong.) Thoughts? BTW, I don't actually know the steps involved to delete my hard drive and reinstall from a Time Machine back-up, and will probably call AppleCare for help walking me through that.
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when i bring up my ipod window on the side it use to say music movies video but now it does'nt say video any more and i can't play them on my ipod
I liked the idea of this app so I went looking for it and have now installed it on my Mac, iPhone and finally my iPad.
This app, although it will run on the iPad is actually an iPhone/iPod app, as suggested above. So the only way to get it on my iPad was to search for it as an iPhone app in the App Store app on my iPad. Then it came up as an app that I could install on the iPad. -
Why can't i download microsoft word files from laptop onto my iphone using teamviwer
I'm trying to transfer word documents on my iphone and it won't download to iphone i'm using teamwiewer
You should probably contact the makers of Teamviewer
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How can I get Microsoft Word in my MacBook Pro?
How can I get Microsoft Word on my MacBook Pro? I need it to submit work to my teachers.
Buy Office 2011 for OS X. Or if you don't want to spend any money you can use Libre Office.
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Why can't i get word documents created by pages open in word
why can’t i get word documents created by pages open in word
What version of Word and Pages?
What is the file extension?
How did you Export the Word file?
Where are you having the problem? On Mac or PC?
Peter -
Can I get Microsoft Word on the Mac App Store?
I am most likely going to buy a new MacBook Pro with Retina Display 13 inch model and I keep wondering if I can get Microsoft Word on the Mac App Store or if I have to buy it in a separate package. If anyone could answer this that would he great. :)
It is not available in the Mac App Store. You would have to buy it from a retailer or from here: Buy now
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I was offered an update to Flash Player. Downloaded it but then was told I had to agree to the licensing agreement but it will not show me the agreement except for a few lines of it. Why do you make things so complicated? Explorer tells me there is a know compatibility problem with Adobe. (I'm running a 32 bit Vista system.) Why can't Adobe and Microsoft get their act together?
I don't know what (exactly) your problem is, or what Microsoft has to do with it, but did you click the little checkbox left of "I have read and agree..."?
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How can I set up my Microsoft Word 2007 from a disc onto my MacBook Pro?
Please help me figure out how to get the disc for Microsoft Word 2007 to work on my new MacBook Pro. My sister was able to download the cd perfectly to her mac.
stevejobsfan0124 wrote:
Your sister must not be running Lion. Office on Lion needs version 2008 or later.
Hi Fan0124, Windows programs do not run on OSX, makes no difference whether it is Lion or not. -
how do i view my documents on my ipad that I created in microsoft word 2007 on my dell windows 7 oporating system
As a first step I'd try this ....
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Adobe does not recognize footers in Microsoft Word 2007 to PDF
I have copied and pasted the details, below, from a previous message I have sent out to an assistive technology listserv.
I am encountering this problem with various builds and versions of Adobe Acrobat:
Acrobat X on a Windows Vista 64-bit build (note that this is the best Acrobat I can install on Windows Vista, Adobe Reader XI is not even supported)
Acrobat X on a Windows XP build, sorry, do not know the bit count (it is my work computer so I can't upgrade anything)
Acrobat 9 on a Windows 7 64-bit build.
I have also encountered and checked into whether or not the PDF reads (and does what I want it to) in JAWS 14, latest update (Feb 2013). We encounter the same problem with JAWS and this morning found out that there is a conversion error between Word and Adobe. (See this post, where the ---- are).
Summary, I have spoken with JAWS, put out a support ticket with NVDA via e-mail, spoken with Microsoft, and tried to communicate with Adobe about this issue for help and Adobe is refusing to help. The other places tried everything they knew but they could not get it to work. I even tried to strip all the page numbers from Word and number using Adobe's page numbering feature, but that was not successful either because I cannot use Roman numerals.
I would appreciate any feedback the Adobe Forums can give me; please note that I cannot post a sample document at this time as the only document I have is a private work document (cannot share those by policy, so I will have to make up a fake document if I get the time and energy).
Thank you very much for your time and expertise. The pertient info is above and below in "Original Message" and "Activities section" - the other information is there if you'd like to look. And to provide feedback to Adobe about things I think they could improve, since they will not let me email them directly.
----Original Message----
My question concerns the reading of Footers / Headers in Microsoft Word 2007 and Adobe Acrobat (headers/footers designed in Microsoft Word 2007 and then converted to PDF with "Bookmark" checked in Adobe Acrobat conversion settings).
The document is a word document containing 50+ pages. There are 12 pages of "front matter" that are marked with Roman numerals. Subsequently, the body text of the document has an Arabic number (1, 2, 3, 4, etc.) in the bottom right corner. Footers are used properly in the document. All Table of Contents links, which do link to both headings in the "front matter" and to headings in the body text, are picked up properly. Literately, the only thing not reading on the document are page numbers (the Word Status bar is reading its page numbers, but the page numbers in the footer are not reading).
I then need to convert the document to Adobe Acrobat PDF. Granted, I have a full copy of Adobe Acrobat X available to me, and my various assistive technologies have always functioned better when opened directly in Acrobat (rather than Adobe Reader). So, I set the accessibility options (from Word) properly, asking it to bookmark Headers and Footers as appropriate, thinking that this will pick up the page numbers and make them read as the bottom right corner of my PDF.
All links work in Adobe to navigate by section/heading. All figures are alt tagged. Everything is perfect - but the one thing that NVDA won't read are the page numbers. Visually, the page numbers are there on the document, but NVDA won't pick them up. Additionally, I also changed the appropriate page numbers in Adobe (Page Thumbnail Pane, on the Navigation Pane I believe it is called) - to reflect the section where it is Roman numerals and Arabic numerals. This did not help, and for what it is worth, I cannot get NVDA to voice when I am in this pane, so I don't seem to have a chance of getting the page number info from there.
NVDA reads the document just fine except for the above-mentioned snare. However, when it reads, it will go to the next page, and say, "Page 2 of 54, (page text), Page 3 of 54 (page text)," etc. when I will need it to say Page ii of 54 (page text), Page iii of 54 (page text)," and so on, changing to "Page 1" when the Arabic numbers are used.
I know that the Page Label issue is part of Adobe's issue, with them not releasing the PageLabel aspect. (I have looked through some NVDA tickets). I do not know how to put a "changeset" into my copy of NVDA though, or even if it would help (I have no computer scripting skill). The easy answer would be to upgrade to Adobe Reader XI and see if that helps, but I don't have the ability to put it on every computer I use, and *I need this file to read consistently across multiple versions of Adobe* (including Adobe Reader/Acrobat 9, X, and XI). (This file is also going out to people who may not have the latest version of Adobe, but are also running some copy of NVDA, either a portable or a full install).
Is there any way to pick up the Footers with page numbers voicing in NVDA, and/or have it read the user-editable page number box that is on Adobe's Toolbar (next to the 1 of 54 parentheses). This user-editable box, to jump to page numbers, reflects the Roman numerals I have loaded into the pages of Adobe. When I press Ctrl+Shift+N in Adobe, I can also go to the appropriate page (if I type in iii, it will take me to iii, if I type in 34, it will take me to the Arabic number 34 -- NOT the 34 of 54, which would land me on a different page. And I want to land on the page that has the Arabic 34, so that's functioning fine.
I just need the page numbers in the footer to voice, "Page iii," or "Page iv," or "Page 29," etc. If I could get NVDA to do that, I could say to viewers of this document, "If you are using NVDA, remember to Ctrl+Shift+N to get the GoTo Box, then type in the page number you want if you cannot follow a link or a bookmark." This document is *very* accessible in my opinion with lots of ways to navigate...the only aspect of navigation that isn't being picked up are those footer page numbers!
I do have my Document Formatting settings on the NVDA menu set to "Report Headers," but that does not seem to help in either Microsoft Word 2007 or Adobe Acrobat. I have even switched the page numbers from the footer to the header to see if that would help and it didn't.
----Activities I have done today----
I spent over an hour on the phone today with Freedom Scientific (makers of JAWS) trying to troubleshoot this. We discovered that Footers will not read very well in JAWS and Microsoft Word 2007 (only solution is to stop reading document text and read Virtual Viewer text briefly, then go back out to document text, then back into Virtual Viewer which is NOT an acceptable or accessible solution whatsoever -- too much work for someone trying to read the document) -- and then we also discovered that:
Upon conversion from Word 2007 to .txt file (.docx to .txt), there are no alt tags for the figures in the document, or page numbers.
Upon conversion from Word 2007 to Adobe Acrobat X then to .txt file, every insert of a page number and footer is replaced with the same alt numberpad numerical code: the one that generates female. ♀No wonder JAWS and NVDA are skipping this, neither understand how to communicate it.
On the advice of JAWS Technical Support I contacted Microsoft Accessibility Technical Support and spent an hour on the phone with them. They say that unless Adobe can find a solution, it appears that it is impossible for Microsoft products to read the footer if JAWS was unsuccessful doing what I wanted it to do. The document/footer in question includes about 12 pages of front matter (numbered in Roman numerals) and 44 pages of body text (numbered in Arabic numerals).
I kindly explained to the Microsoft Support Agent that I found this issue hard to believe, although I understood. Sighted folks have the ability to make their documents look quite professional and that is the caliber and quality of documents anticipated from everyone, especially college students graduating from school, or job applicants. That a coding issue prevents the footer from being read properly, except in Edit view, is disappointing. The representative was with me 100% of the way. She completely understood where I came from. And yes, when I am designing the document myself, I know what I put there (or I pretty much do, anyway). But if I recieve a document, it is much harder to tell what is really there or not, or how the page numbers really lay. And this is confusing as heck, believe me.
I then called Adobe Technical Support, after having a brief online chat with them. Granted, I had to leave the chat in the middle because I got interuptted by something that was high-priority, but the woman chatting from Adobe says that chat is only for installation issues, and I will have to pay to open a support ticket. Excuse me? I have paid a hefty sum of money for Adobe Acrobat 9 and Adobe Acrobat X (work paid for the other Acrobat X copy). I deserve this problem to be troubleshooted for free. There was even a statement on the Adobe Acrobat X website that said Acrobat X users didn't have to pay for support, but Reader users did.
----Slight bit of rant and constructive criticism----
In speaking with Adobe Technical Support, I had to wait on hold for 30 minutes before my call was answered, and then I had to consent to being on hold countless times and had to answer, "Yes, I am converting from Word 2007 to PDF using Adobe Acrobat X" at least 6 times. The representative would put me on hold, then ask me the question, then put me on hold again, repeated 6 times over 45 minutes. At the end of 45 minutes (1 hour and 20 minutes of wasted time by now, that I must justify to my employer) - I told the representative I wanted to speak with his supervisor immediately, I did not care if he was trying to fill out a support ticket (and putting me on hold at least 4 more times in 10 minutes while he claimed he was filling out the support ticket) - and finally he put me on hold again and gave me to a very helpful supervisor. Within 6 minutes of speaking with the supervisor the supervisor had my support ticket filled out and I should recieve a call from Adobe within the next 30 minutes if his estimation was right (he estimated two hours, but it's been an hour and a half).
I have yet to know what can be done about my document. Freedom Scientific Technical Support is closed now for the day and I need to work tomorrow and Friday away from the phone. As I stated to Microsoft Accessibility Support, I truly feel that Adobe should read the page footers, every document says that Adobe should be able to read the page footers, and I feel slighted that as a person who uses assistive technology, there is some glitch that isn't making this happen. I am not blaming a specific place per se, except I am a little frustrated with Adobe especially since they have not gotten back to me, and I am frustrated with their customer service. JAWS customer service and Microsoft customer service were both exemparly, and I cannot say enough good things about them. My wasted time with Adobe however, that was disrespect in my opinion. And I certainly will not pay to open a support ticket, and my workplace has a site license. They've paid enough already.
If you've read this far, thank you. I look forward to replies, or at least understanding. And if anyone has ideas, I'd appreciate it very much (yes, I have tried taking the page numbers off and using Adobe's page number feature, but that would not allow Roman numerals. Only Arabic.).Greetings NoNameGiven,
If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
a ‘C’ student -
Advange of using Adobe Acrobat over Microsoft word 2007 PDF add -in
Hi,
I would like to know what is the advantage of using Adobe Acrobat 9 standard or professional over Microsoft Word 2007 PDF addin. Microsoft will ship the PDF convertor with SP2 later this month, in that case what should be the use of using adobe acrobat to convert a document to PDF and not use microsoft word built in features.
This is just a doubt which arouse and thought if I could ask here, thought to control some adobe acrobat licenses being used in our environment.
Rgds
Rahul GoelI have found that some of the links and other items just to not work well with the add-in from MS. However, with OFFICE 2007, it appears that MS has put some hooks in the system to screw up Acrobat. Typical pages that are produced with Acrobat get cut into sections (a graphic will be chopped into multiple graphics and pasted together). I say this is OFFICE only from the perspective that we have tried it with OFFICE 2007 and both AA7 and AA8 and gotten the same result. When we used the same file in OFFICE 2003 with AA7, the PDF was fine. So when you complain about the PDFs created by OFFICE 2007 and Acrobat, you may be seeing something that is a result of OFFICE, not Acrobat. Generally they still look good, it is only in some detail where you will see problems.
A major advantage we found with Acrobat is that it did not have issues with messing up the links that the MS add-in had. You can try some of this yourself, but that is a summary of our conclusions. Bill -
HP 7520 only prints half a page of A4 in microsoft word 2007
Hi,
Using a new HP7520 all in one , it will not print a full sheet of text in
microsoft word 2007 . In the print option area of word allows me to
set different paper sizes and thats fine . but the default option is
set to No Scaling . If I change this to A4 sheet size the printer will print
the full width as required . Is this the printer setting or Word 2007, or
does this process of changing the setting in word have to be done each time
I need to print an A4 sheet of text .
In other words is it a software problem or a setting on the printer I'm missing
somewhere .
Regards chiplynHi @chiplyn , welcome to the forums
I read about the printing issue you're having with Microsoft Word 2007. I would suggest checking the printer settings to ensure they are all correct, and if so, check the settings in MS Word. I would also suggest trying to print a document from another program on your computer, just to see if you have the same issue when printing from other programs besides MS Word.
Changing Print Settings in Windows 7
Changing Print Settings in Mac OS X
Please let me know your findings and we can go from there! Also let me know which OS you are running.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thank you
R a i n b o w 7000I work on behalf of HP
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