Why can't I get my email to work on my Ipad??

Why can't I get my email to work on my Ipad?
I've checked everything back to my email on my computer to ensure all details are correct in trying to add the account onto the Ipad.  And yet it still won't work.
The error that I keep getting is "One Seniors (the provider) is not responding!!
Does anyone have any suggestions as to why it won't work?
I have internet access and it's working.  I'm using WiFi and that's working??
Help anyone..... It's driving me nuts....

Best suggestion is to contact them directly for guidance.  I wasn't familiar with them, but found their contact information.  Click this link to contact them:  http://www.oneseniors.com.au/contact/

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