WHY can't I get support?

I LIVE in the US; I bought my computer in the US.  I speak English(US) and choose same on Windows; HOWEVER, when I try to get support I CAN'T because this blasted website tells me the # on my computer is for another country!  GIVE ME A BREAK! MICROSOFT
IS THE LEAST FRIENDLY SUPPORTER OF ITS OWN PRODUCTS ON THE ENTIRE WEB! They will do ANYTHING **NOT** to give support to their customers! Is that why APPLE sales are BOOMING?????
Pua

Hi,
You may need to choose the default program for this type of files.
For example, if it's a .docx file, go to Control Panel -> Programs -> Default Programs -> Associate a file type or protocol with a program -> Highlight ".docx" from the list, click the "Change program" button -> Select "Word(Desktop". Then
the association is made and you should be able to open .docx files with Word as default.
If I misunderstood anything, feel free to let me know.
Regards,
Melon Chen
TechNet Community Support

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