Why can't I get the itunes store to open?

Why won't the itunes store open?  It appears briefly, then the screen goes white. I can still access my music, see my gift card balance, and play my music.  I just can't buy anything new, and it's making me CRAZY.  I've tried everything...please HELP!?!?!?!

Hi aK'
Nice, memorable user name!
-1712 is a timed out error. One reported cause (with other applications) is that the application is attempting to open a large number of files, or a file that no longer exists.
Try holding down the shift key when launching preview. This prevents the application from attempting to open windows that were not closed before quitting the application.
Regards,
Barry

Similar Messages

  • Why can't I see the iTunes store on my iPhone 5c?

    Why can't I see the iTunes store on my iPhone 5c?

    Well then it is somewhere on one of your Home pages or in a Folder:
    Do a spotlight search to see if it accidently got moved into a Folder: Swipe down in the center of the screen to bring up the Spotlight search and type in iTunes. If it is in a folder, the folder name will show up to the right.
    If it is not in a folder, but shows up on the Spotlight search, then you need to look at each Home screen to see if you can find where it got moved to.
    Finally, you can go to Settings>General>Reset>Reset Home Screen Layout, which will reorganize all of your icons so that the original Apple core apps are on the first Home screen as they were originally. Of course, if you have a lot of app icons that you have set up on specific Home screens you would have to move them all back to where you wanted them. But that should put the iTunes icon back on the first Home screen.
    Cheers,
    GB

  • Why can't I access the iTunes Store (iTunes 10.4.1)

    Every time I launch the latest version of iTunes and click on iTunes Store, I get the error message "We could not complete your iTunes Store request. You do not have permission to access the requested resource." In smaller print it says "There was an error in the iTunes Store. Please try again later."
    Anybody else have this problem? Suggestions anyone?
    Thanks.

    Hey khedhuntr,
    I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • Why can't I access the itunes store now that I have done the update of IOS7.0.2

    Why can't. I access the itunes store since I have done the update IOS7.0.2

    Hey khedhuntr,
    I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • I can't get the iTunes store to open n my iPad. Keep getting error that it cannot open. I just want to see a purchase history of the apps my daughter bought.

    Any suggestions?

    Hi Swolfie1!
    I have an article here that can help you troubleshoot this issue a little further:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Why can't i access the itunes store on Windows 7 64 bit?  I tried deleting and reloading itunes with no luck and turning off anti-virus

    I cannot access the itunes store although I can open itunes.  It says I have a conflict but provides no details?    No error message is provided?   I have a windows 64 bit computer
    I would like to purchase more songs but this is no longer possible!

    Hey khedhuntr,
    I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • I cannot get the iTunes store to open

    For some reason, my computer will not open the iTunes store completely. It stops about halfway and I can see no products or information.

    Hi Karlynco!
    Here is an article that can help you troubleshoot this issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • How can I get the iTunes Store to open on my PC running Windows 7?

    I have upgraded iTunes software for my iPod Touch and my PC.  iTunes store will not open on my PC.  Is it supposed to open to purchase items or do I have to use the iPod Touch for all of this.

    A message appears stating that iTunes has stopped working.  This happens everytime.  I have uninstalled iTunes and reinstalled it and still the same thing happens.  Is the problem in windows or the new iTunes that came out in October.  The computer has worked in the past, but I not had a need to go to the iTunes Store for several weeks and now I can't get to it from my PC.  It works fine from my iPod Touch.  This is my only Apple Device and it may be my only one to ever purchase if this is an example of the Apple service.
    I apologize on the lateness of this response, but I am not real adept at using sites such as this.  Just now figured out how to respond to a reply without going around the world.

  • Why can't i access the itunes store?

    I recently got a new computer with Windows7 and have not been able to access the ITunes store.  I was able to get to it with my old PC running Windows XP, but now I can't get to it.  I get an error message saying that I am not connected to the internet even though I am connected.  Is there some other settings that I need to adjust before I can access the store?  I have tried removing and reinstalling the ITunes software several times but it didn't have any effect. 

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Why can i not see the itunes store?

    Whenever I click to go onto the itunes store, sometimes it will appear in a flash and other times not at all. I have the updated version. have tried restarting my computer, am registered e.t.c I just can't see why it won't work. Help!?

    Try downloading and re-installing it.
    iTunes 11.4 for OS X 10.6

  • Why can I not download the iTunes store prices in £'s ?

    I have tried downloading the (UK)  iTunes store twice now to my new laptop but on completion all the priicess are in dollars.  Can anyone help please?

    Try a reset ...
    Tap Settings > General > Reset > Reset All Settings
    Then restart your iPhone. Then try the iTunes Store.
    No data is lost due to a reset.

  • Why can I not access the iTunes Store after downloading IOS 7?

    I cannot enter the itunes store(where you purchase music, movies, etc.) on my iPhone 5 ever since I updated my phone to iOS 7. I even made sure my itunes was up to date on my computer which it is and I then plugged my phone into my computer hoping it would fix the problem which it didnt. Please help me out this is really starting to bother me.

    Try a reset ...
    Tap Settings > General > Reset > Reset All Settings
    Then restart your iPhone. Then try the iTunes Store.
    No data is lost due to a reset.

  • Why can't I access the itunes store when signed in on my wife's Earthlink email address?

    I'm trying to setup my iPad 1 for my wife to use and when I sign in under her email address (that has been setup in itunes), I get the "cannot connect to itunes store" message.  When I sign in under my email address, everything works fine.  What gives?

    Baseal wrote:
    When I use her Earthlink email address to download apps or whatnot, it says I can't access teh itunes store. 
    When you say "her email address" do you mean that you set up a separate Apple ID for her using her email address as her Apple ID? If so, was it ever verified by Apple? Did she get the email verification?
    You might look here for some help.
    http://www.apple.com/support/appleid/

  • Why can't i acess the itunes store from my itunes?

    Someone please give me the answer!!!!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Why can't I access the iTune store anymore?

    Hi,
    My iTunes store is showing up blank. I can see the icons in the top nav bar but the pages are all blank. it worked fine about two days ago. I've not changed anything on it lately. Toady i installed the latest software updates to see if that helps. But no luck. I've even deauthorised and authorised, still no luck. Checked my account details. Still no luck.
    is anyone experiencing the same problem?
    I'd really appreciate it if anyone can assist please.
    P

    You need to update safari.  Install this:  http://support.apple.com/kb/DL1569

Maybe you are looking for

  • Photos are not syncing for some reason.

    Photos taken on my Treo 755p are not transferring to my computer. They used to transfer to the 'Palm' folder under 'My Pictures' on Windows XP. The transfer used to occur with no problem...but I'm currently not having any luck. I went so far as to ba

  • SQL Loader - data exceeds maximum length

    I am having an issue with SQL Loader falsely reporting that a column is too long in a CSV upload file. The offending column, Notes, is defined in the staging table as VARCHAR2(1000). The text in the Notes column in the upload file for the record that

  • Custom Buttons launch URL in new window

    How can one get the Custom Buttons in a final chm help file to launch the URL in a new window. When a supplimentary web page is launched inside the chm using a custom button on the navigation pane, it doesn't fit properly. Is there any way to launch

  • QALoad and Siebel testing automation

    I'm working on a project where we would like to use QALoad, the customer's standard, with Siebel. So far, we've been able to easily record a simple script where the user creates a new record and saves it. The saved script can be run without any error

  • Swf published from Flash Catalyst not playing in Flash Player

    Hi All, I have 2 issues which I'm not sure may be related or not. - I've created a project in FC but when I publish it to .swf it does not open in Flash Player. It plays in Chrome but Flash Player 10 gives a blank screen. - I have FC 5.5 and I want t