Why can't I have the same apple ID for iCloud and iTunes?

After down loading the latest upgrade on my 5s, the iCloud Apple ID (which is an email address I don't use) keeps asking me for a password that I don't have.  When I change it to a new password (I've done it 4 times) it keeps going back to the password is incorrect.  I've tried to restore the phone to factory settings and that still doesn't work. I have no problem with my Itunes ID or password so I don't know how to change the iCloud ID or password so it can be the same ID and password for iTunes.  Can someone help me bc I'm about to go crazy!

I'm not entirely clear about which Apple ID you are describing. Is this the ID for Settings/iCloud? You say it isn't an email you use. But was it an email you ever used? Or is it one you don't recognize? If you used it in the past you can reset your Apple ID to it temporarily (https://appleid.apple.com), log out, then log back in with the new one. If you forgot the password you can attempt to find it at https://iforgot.apple.com. As a fallback you can contact Apple Account Security at Apple ID: Contacting Apple for help with Apple ID account security - Apple Support.
If you are not the first owner of the phone and the Apple ID is NOT one that you have ever used the phone is Activation Locked to the previous owner, and only the previous owner can unlock it. See: Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support

Similar Messages

  • HT204053 Can I use the same Apple ID for iMessage and FaceTime services from two different devices - iPhone and iPad?

    Can I use the same Apple ID for iMessage and FaceTime services simultaneously on two different devices - iPhone and iPad? It seems those are competing to each other, and the services work on one of them only (iPhone).

    Many thanks, Sir! Both are mine and it's good to know that imessage can work on both with the same Apple ID. Will now have to find out why imessage stopped working on iPad when it started on iPhone (new). After exploring the forum I understand  that there may be plenty of reasons why imessage does not work, even though it worked previously on the same device with the same ID.

  • Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?

    Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?

    You can each have your own ID for your own iTunes accounts, but in order for a device to stream via AirPlay to the same Apple TV, everything must use the same homesharing ID. This is not the same as your iTunes account ID (although it can be for one of the devices)

  • HT202794 Why can't I download the free Apple apps for my new iPhone 5S? It was set up in store and restored from my iPod Touch 5.

    Why can't I download the free Apple apps for my new iPhone 5S? It was set up in store and restored from my iPod Touch 5.

    Are you logged in with the same account that was used to activate the phone ? If you are, and the apps aren't showing as free, then try logging out of your account by tapping on it at the botto of the Featured tab in the App Store app and then log back in and see if they then show as free.

  • HT204053 What are the pros and cons of 1) choosing to use the SAME Apple ID for iCloud services on one side, and purchases on the iTunes Store, App Store, and iBookstore, on the other side; or 2) to have and use two separate Apple Ids for these "two sides

    All is in the title, so I repeat it below with a better identation.
    What are the pros and cons of
    1) choosing to use the SAME
                                                  Apple ID for iCloud services on one side, and
                                                  purchases on the iTunes Store, App Store, and iBookstore, on the other side; or
    2) to have and use two separate Apple Ids for these "two sides"?
    P.S.
    I have loads and loads of free podcasts in iTunes in my iMac, that are certainly more thant the 5 gigas the iCloud provides for free, so I don't want those to go to the cloud. But this is perhaps a different question...
    Also need to mention that I have itunes on a mac, a pc and an iphone.
    Sorry to look so silly with this question, but I don't get the "big picture".

    You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.

  • Hi i have the same apple id for my iPad and my mac. my iPhone has a different one. My i cloud on my mac seems to be the iCloud on my iPad, if that makes sense so its not sending my photos from my mac to the cloud. how do i change it to upload mac?

    hi i have the same apple id for my iPad and my mac. my iPhone has a different one. My i cloud on my mac seems to be the iCloud on my iPad, if that makes sense so its not sending my photos from my mac to the cloud. how do i change it to upload mac pictures instead? thanks

    Did you go into Settings > Store and then tap your old ID, sign out and then enter your new ID?

  • HT204053 Can multiple people use the same Apple ID for their own devices?

    Can multiple people use the same Apple ID for their own devices? I just set up my IPhone 4S (first time user) using the same Apple ID as my daughters and now we receive each others texts, do I need to set up my own Apple ID account?

    Yes, you can.  In fact it's recommended that you use different IDs for iMessage, FaceTime and iCloud.  You can still share the same ID for iTunes without any issues.
    You are getting each other's text messages because you're using the same ID for iMessage.  To fix this, one of you should go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign in with a different ID.  To avoid getting each other's FaceTime calls, do the same thing in Settings>FaceTime.

  • HT5624 My wife and I share the same apple id, we just updated our iphones. When we were asked if we wanted to share the same apple id for icloud we said yes, now our phones can't face time, please help?

    My wife and I share the same apple id, we just updated our iphones. When we were asked if we wanted to share the same apple id for icloud we said yes, now our phones can't face time, please help?

    Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/

  • So when I plug my iPhone 3GS into my iMac, for music reasons, it says I have 123 songs. When I plug my iTouch into my iMac it says I have 565 songs on my iTouch. I have the same apple idea for both my iPhone and iTouch, how do I transfer my 565tomyiphone

    So when I plug my iPhone 3GS into my iMac, for music reasons, it says I have 123 songs. When I plug my iTouch into my iMac it says I have 565 songs on my iTouch. I have the same apple idea for both my iPhone and iTouch, how do I transfer my 565 songs on my iTouch to my iPhone? PLEASE HELP!!!

    When you connect your iPad or iPod to the Mac, click on the device name in iTunes - don't click on the arrow on the device. Then click on the Music tab in the main window pane. Now you should see 'Sync Music' and all your playlists, artists and albums. Here you mark the checkboxes for what should be synced.

  • HT2204 if i already have an apple id with my itunes and i just bought a new iphone do i want to use the same apple id for icloud as my itunes?

    If I already have an apple id for my itunes account and I purchased an iphone should i use the same apple id for the iclouid feature or set up a different one?

    Personally, I'd keep it simple and keep the same one.

  • Using a hybrid of the same apple ID for iPad and iPhone.

    Hey everyone,
    I'd like to be clear and hopefully someone can give me an accurate response as soon as possible.
    So, today my sister gave birth (Hurrah!) and she has an iPad 2 that i got her for christmas.
    Long story short, my mom is in the same hospital as my sister in the emergency room since she had a heart attack/nervous attack and had to be there for testing. -- Thing is, i want her to Facetime me with an alternate email from my iCloud so she's able to see her grandson while i'm with her.
    Question:
    Yes, or No: Can we use a hybrid of the same apple ID for both iPad and iPhone?
    (Hybrid implying the use of iMessage/Facetime with an alternate email and not my cell number or primary account email.)

    So once that's done, that'll be it?
    Cause she has one of my alternate emaisl currently listed on the iPad (and i unselected those on my iPhone) and it seems that it's not registering as an iMessage when i try to send her a message via my iPhone.

  • Using Touch ID for App store when you have seperate Apple IDs for iCloud and iTunes

    My wife and I each have a new iPhone 5S.  We share the same Apple ID for iTunes and the App Store.
    In addition, we each have our own unique Apple IDs for iCloud.  This enables us to use iMessage to text to each other.
    Can the iPhone 5S be setup to use the Touch ID for iTunes and App store purchases when there are separate iCloud and iTunes ID on the same phone?
    Currently, I can unlock my phone using the Touch ID, but the App store requests me to type the password to my wife's and my shared Apple ID whenever I wish to buy an app.  I am not given the option to use the Touch ID.
    I do have both the iPhone Unlock and iTunes & App Store set to "on" here: Settings > General > Touch ID & Passcode > Touch ID
    How can I use my current setup so I can approve App Store purchases with the Touch ID?

    This is the screen that pops up when I attempt to purchase an app.  It does not allow me to use my Touch ID.

  • How can you use the same Apple ID for music and apps but have a different iCloud

    Collectively in my family we have 1 iPhone 2 ipod(4th gen) and 3 iPad mini's and we like to buy music and apps through the same Apple ID so that we can all share it but we also have a problem about the iCloud.
    My son has one iPod and one iPad and he would like his contacts and messages to be shared between HIS two devices but he would also like all of the pictures taken in the family to be shared
    The same for my daughter and for me.
    Is there a way of selecting which devices share what????
    Thanks a lot
    Acwills

    You could and should set up different iCloud accounts in "Settings > iCloud", so that every user has its own email account, calendars, reminders, notes, storage for backups and app data (files etc.), by the way everyone could also use his own account for iMessage (Settings > Messages > Send & Receive) and FaceTime (Settings > FaceTime) so that you all could write and call each other.
    Next the Apple ID for music, apps and other media: You all could just set up the ssame Apple ID in "Settings > iTunes & App Stores" for all your media purchases like songs, movies, apps etc.

  • HT204053 Me & my wife have the same apple ID for our devices , how can we separate them

    Me and my wife have share the same apple ID , now we want to separate them with different IDs , how can we do so , and can we keep the purchases we made on the app store , or if i changed the ID i will not be able to keep my purchases

    Welcome to the Apple Community.
    To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
    Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud too.
    You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
    The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photostream, it does not affect any of your iTunes services.
    To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
    Your solution would be to use different accounts for iCloud and the same account for iTunes.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, (Settings > iCloud, scroll down and hit "Delete Account") then create a new one using the "create Apple ID" button.

  • Do I need to have the same Apple id on iPod and computer to sync?

    I want to sync music from my husbands computer to my nano ipod.  Do I have to change my Apple ID to his on my iPod so both have the same I'd?

    Find my phone app is related to the Apple Id not the device,
    The device is then linked to the Apple ID as well.
    So If you have an different AppleID on each, you would have two Find my phones

Maybe you are looking for

  • Firewire to USB 2.0

    Hello. I know I cannot update my usb1 ports to usb2.0 ports. But, I am wondering if there's a cable or adapter that is Firewire->usb2.0 . If not, does anyone know why this isn't possible? Is it a number of pins issue, or something else? Thanks for th

  • Is there a way to permanently connect the ipad 2 to the 3G signal of my carrier?

    I am a bit frustrated because after being connected to the 3G signal of my carrier, I would eventually be transferred to the Edge signal after a few minutes.  Is there a way to force my ipad 2 to only connect to the 3G signal?

  • PCPerformerSetup.exe file on desktop

    This morning while on the internet a file spontaneously appeared on my desktop without my clicking anything. File is PCPerformeSetup.exe.download. This file cannot be moved to the trash to delete it. Finder states file cannot be move dot trash becaus

  • Project length limitation in Logic Express?

    I'm considering Logic Express. Playing with it on a machine at the store though, it appears that it has a 15 minute limit when recording audio? Is this a setting that can be changed somewhere, or is this really all it will record? I'm interested in u

  • WRT150N - Is is possible to turn off the radio transmission?

    Hi all, I have a WRT150N. I currently use it as a router, accessing the Internet through a cable, not the wireless radio signal. I would like to turn the wireless radio signal off because the radio interferes slightly with my Plantronics CT12 headset