Why can't I hear the phone ring when I call somebody, but if I put the speaker on it works

Why can't I hear the phone ring when I call somebody, but if I put the speaker on I can hear the ringing?

Don't jump all the way to restoring just yet.  Check to make sure there's nothing in the headphone jack, and nothing covering the microphones (including the noise cancelling microphone at the top next to the headset jack)
1. Restart the device. http://support.apple.com/kb/ht1430
2. Reset the device. (Same article as above.)
3. Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
4. Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

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