Why can't I hear when I make a call?
Whenever I get a call on my iPhone 4, I can't hear the person on the other line, also whenever I record a video, theres no sound. Is it the internal mic?
unsure. try making a voice memo. can you hear yourself? that means your mic is working, so it's likely not a hardware issue. if the mic doesn't work and you can't hear yourself - you need a repair
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Have you removed the plastic protective film that is on the iPhone when it was shipped?
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I spent sometime with their on-line techs, they restored my phone to factory settings but the same problem was happening. Because I've still have a warranty on my phone, I was able to have it replaced.
If that happens to be your case, remember to back up or sync your phone with your computer. You'll loose all your information if not. Must be a batch of defective phones, we must be the lucky ones to have 2 of them huh?
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SouthernJo, Let's make sure your phone is connected properly! Blue lights are usually a good sign. LCan you please dial #48 on your handset to ensure you're connected http://vz.to/1BbtYmA? What message do you hear when doing so? We'll figure this out, together.
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Why can't I hear the phone ring when I call somebody, but if I put the speaker on it works
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Don't jump all the way to restoring just yet. Check to make sure there's nothing in the headphone jack, and nothing covering the microphones (including the noise cancelling microphone at the top next to the headset jack)
1. Restart the device. http://support.apple.com/kb/ht1430
2. Reset the device. (Same article as above.)
3. Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
4. Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.
I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.
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HT1430 when i make a call the loudspeker sign atou on then can't heare any voice.
Need help
When i make a call my phone's loudspeker sign automatic on and can't heare any voice from either end. If loudspeker off also same problem.
I already restart my phone but not solved,bolium adjusted and speker in good condition. only problem when making voice call.
Thans
MisbahHello jam5064,
We've an article which provides tips that can help get your iPhone working correctly.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/TS5180
Cheers,
Allen -
when i make a call, i can't hear the other person but they can hear me. when i get a call, i can hear the caller, but they can't hear me. what's up?
Hello there, Maribelita.
The following Knowledge Base article has some great steps to work on resolving the exact issue you're describing:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.
Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I just bought my new iphone 4s and when I make a call or receive a call I can barely hear them.
Plastic packaging film?
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please help- when i make a call or receive one from my i phone 4 i cant hear anything but they can hear me? anyone has a sollution to this or can help?
-anitaTry a reset:
Press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
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