Why can't I import anything? "File video dimensions (width/height) too large"

New to PP CS4 here (that will be obvious momentarily...).  I can't seem to import any footage into any project (well, at least none of the bits I've tried, and I don't think there's anything 'wrong' with them).  Every time I attempt to do so, I get the error:
Dialog title: File Import Failure
Error Message: File video dimensions (width/height) too large.
This occurs with every files I've thrown at it - admittedly, they all have a lot in common, but they're not particularly exotic.
The files are (mostly) AVI files (I know, I know...before I get jumped, I understand it's just a wrapper, etc.). The files come from two cameras:
1. A Sony DCR-TRV20. Opening up the AVI in QuickTime Player, I see it's listed as "DV/DVCPRO - NTSC 640X480"
2. Canon PowerShot A620. Opening up the AVI in QuickTime Player, I see it's listed as "MotionJPEG OpenDML 320x240"
3. I somehow managed to get the AME to spit out a FLV file. That failed to import with the same error message, too.
I tried running these files through AME, and got the same results (although never having used AME previously, I have a question on that, below).
New project, settings are all (I think) the defaults: Preset DV-NTSC/Standard 32kHz
New installation of PP CS4, with the 4.1 update, on a PC running Vista 32 with all the endless MS updates applied.
Related question: I've skimmed other threads here, and noted the advice to "always convert any non-standard footage to DV-AVI Type II" before importing....however, I see no such option for that output format in AME....only generic things like "Microsoft AVI" and "Uncompressed Microsoft AVI".
Codec issues?  I'm a little skeptical, since these AVI files play just fine in Windows if I double-click them. Does that not suggest that there's a codec there for them?  The files are from (what I believe to be) garden-variety consumer cameras (these devices are a bit old and certainly not high-end, but they're hardly exotic formats, I think). The files are small, short clips I'm attempting to use just to learn Premiere, but it gags on every one of them, every time.
PP is so insistent that every file I throw at it has improper dimensions, but these files appear to be perfectly reasonably sized, and I assume it's operator error (I'm withholding judgement on the quality and accuracy of the error string it's presenting me).  But I'm not sure where to look for the right knob to twist.  Pretty frustrating to be stuck on Square 1 (actually, Square Zero).
Can someone point me in the right direction?
Please be gentle, it's my first time....

Thanks, but....mmmm....maybe not.
I've tried multiple settings for New Projects. Just created a new one using the preset for DV-NTSC/Widecsreen 48kHz (frame size 720 x 480, 48 kHz audio).  Exactly the same results.
You say "To point you in a certain direction, DV from a TRV is 720x480, not 640x480."  However, according to QuickTime's Movie Inspector panel, the file is 640x480.  This clip was captured through Premiere - that wouldn't change its aspect ratio, would it?
The files from the Canon still camera are AVI files, not still images (so I don't see how the reference to Photoshop applies, or perhaps I misunderstood your point). They are 320x240, according to QuickTime's Movie Inspector panel. If they're 320x240, wouldn't that be the same aspect ratio as 640x480?  Attempting to import them, I get the same error....
While not exactly Hollywood quality, I just need files to play with as I attempt to learn the program, and it's not clear to me why these files should not work - other than the fact that NO files seem to work. Also, I'm not sure what your reference to "exporting" pertains to - I can't get anything imported, I'm not trying to export anything that (I'm aware of) - I'll worry about exporting once I've managed to get something, ANYTHING to import.
I've got some PP training videos (from "you-probably-know-who.com"). Following along using their project files and their video assets (MOV files in this case), I still get the exact same error.
So to summarize, so far, I've seen no evidence that this copy of PP can import ANY video file.
While I'm sure I would benefit from spending more time with the fine manual, I think there's something wrong here that's not going to be addressed in the introductory documentation.  If I can't import any footage into any project, progress is going to be slow.
How about this: is there some known-to-be-good test file I can grab and try importing that?  I've got very strong suspicions that I'll get the same error message.
Thanks again.

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