Why can't I install iTunes on my 64-bit Windows 7 desktop?

When I go to the installation page and input my email address, the full page doesn't seem to load, but then I click on what I assume is the "download" button (though can't really tell because the pictures don't load properly) and nothing happens.  After a minute or so it just goes back to the iTunes page and if I click download it all just happens again.
What am I missing?

Thanks, I found the link to the direct installer and installed it.  But when I tried to run iTunes after installation an error message occurred:  "Apple Application Support was not found.  Apple Application Support is required to run iTunes.  Please uninstall iTines, then install iTunes again.  Error 2 (Windows error 2)".  Same thing happened when I uninstalled and re-installed.
Can anybody assist with fixing this?

Similar Messages

  • Why can't i install itunes and quicktime on my windows 7 64 bit pc

    I have always failed trying to install iTunes to my Windows 7 64 bit PC. When installing it'll pause for a long time in this stage:
    After a while it'll then show this message:
    I tried it a couple of times and it always ends up like this. And moreover, when I tried installing QuickTime it ends up the same?
    Anybody can help me with this???

    SAME PROBLEM I HAVE.

  • Why can't I install Itunes on windows vista 64 bit?

    Why can't I install Itunes on windows vista 64 bit? I have removed all apple software and repeated the reinstall many times but it fails.  I get this complicated error mesage and then the installer rolls back and fails.

    I get this complicated error mesage and then the installer rolls back and fails.
    I'd like to have a closer look at that error message please.
    Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • Why can't I install itunes on Microsoft Surface 2 (not a Surface Pro)

    why can't I install itunes on Microsoft Surface 2 (not a Surface Pro)?

    Because iTunes hasn't been written to support the processor and operating system used by the Surface.
    tt2

  • Why can't I install itunes on my computer?

    Why can't I install itunes on my computer? Keep getting an error message stating that itunes was not correctly installed. Can someone please help?

    What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

  • Why can't I install iTunes on windows RT? Is Microsoft deciding what software I can use?

    Why can't I install iTunes on Windows RT? Is Microsoft deciding what software I can use?

    Welcome to Apple Support Communities
    Theoretically, Microsoft is deciding what apps you can install. In Windows RT, you can only install apps from the Windows Store and they must be ARM-based, things that Apple and iTunes don't meet, so you can't use iTunes in Windows RT

  • Why can not I install iTunes on Win 7 installation appears every time the next sunrise; service, apple mobile device, failed to start verify that you have sufficient privileges to start system services  Please help me

    Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
    service, apple mobile device,
    failed to start verify that you have sufficient privileges
    to start system services
    Please help me

    The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562

  • Why can't I install itunes to my computer?

    why can't I install itunes to my computer?

    Hi carmekino,
    Try using the following article to help you uninstall iTunes and its related components, keeping in mind that these components need to be uninstalled in this specific order:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    If this does not resolve your issue, this article provides some further troubleshooting steps:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • Why can't I install safari on my IMac running Windows 7 under Bootcamp

    Why can't I install safari on my IMac running Windows 7 under Bootcamp?

    http://support.apple.com/kb/DL1531?viewlocale=en_US&locale=en_US
    Is this the download you're trying?

  • I am trying to install iTunes in my 64 bit Windows 7 PC. My PC runs normal. But when I try to install Itunes from Apple website, i get message "The Configuration data for this product is Corrupt".

    I am trying to install iTunes in my 64 bit Windows 7 PC. My PC runs normal. But when I try to install Itunes from Apple website, I get a message "The Configuration data for this product is Corrupt contact your support personneI"  I
    am so disgusted,please help!!!

    Hey madnest,
    Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Issues installing iTunes or QuickTime for Windows
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Why can't I install itunes 7 on Win Vista?

    I have been having problems for a few weeks w/itunes not syncing w/my iphones. I uninstalled itunes on and all it's components on my desktop yet I have tried several times to reinstall itunes 7 and it won't even download ! I get no error messages. just a screen immediately shows up saying "Thank You for downloading itunes" ??? I go to my downloads list and itunes is not even on there.!!  Can someone please help?

    Why are you trying to install iTunes 7?
    What happens when you go to this page and click 'Download Now'?
    Download iTunes 11

  • Why can't i install iTunes on my win7 64 pc

    Hello
    I want to install iTunes on my win7 64 bits pc but i always get this msg.
    What's wrong and why can i install it on my laptop with win vista?
    Frans

    Hi there yellow65!
    I have an article for you that can help you troubleshoot the issues you are seeing with your installation of iTunes on Windows. The article can be found right here:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Why can't I install iTunes version 10.5 or higher? I've tried everything suggested on this forum, my friend has a mac and she can't either and it seems like the main problem is the apple Mobile device.exe wont install and applesync

    Hey anybody,
    Neither myself (running on PC windows vista 32 bit) or my friend (on a mac) are able to install versions of iTunes around 10.5 or higher successfully. This leads me to believe the problem isn't necessarily with our computers and there may be something wrong elsewhere. I'm not a computer wiz but I have tried most of the advice on these forums e.g. Uninstalling and reinstalling, deleting temporary files, expanding files and trying individual downloads and more. I can install older versions of iTunes where they use to combine it with QuickTime with no problems however this is no good to me or my friend because only versions 10.5 and up come with support with iPhone 4S and that's what we need. I managed after several attempts to install iTunes 10.52 but without the apple mobile device so therefor the iTunes wouldn't connect to my phone or recognise it, apple sync notifier also has problems and fails to start.
    Please can someone help me with this, I have tried everything on the apple troubleshooting pages so please don't link me those. Or please can iTunes and apple do something in an update that corrects this problem because I know many people are having similar issues. I only bought this phone for the music and at the moment I feel cheated because I wouldn't have these problems with any other phone because I'd just be able to drag and drop.

    Hi there,
    I had the same experience. I'm using a Dell Inspiron 1545 laptop, with Windows 7 Home Edition, 32 bit.
    I tried to install iTunes 10.5 and it started installing, then, just before the end of the process, came up with the following error message:
    "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    Of course, no information on what the program that couldn't be run was! At first I tried the usual stuff, like scanning for viruses etc. but nothing doing. Then I started Googling. In the end, I uninstalled all Apple stuff from my computer. A lot of it I had to do manually, going in to the program files drive and deleting stuff from there, but some of it wouldn't delete as it was saying it was open in Windows Explorer. In the end, I managed to delete the iTunes folders by selecting one of my mp3 tracks saved on the computer and right clicking 'open with'. I then browsed my pc to locate the iTunes folders still outstanding and was able to right click and delete them that way.
    Then emptied the recycle bin and did a restart before going online and downloading iTunes 10.5.
    Thankfully it worked, but its taken me a good few hours and made me really quite tetchy! I've never had this problem before, so I hope this is going to be a one off.
    One thing that doesn't seem to be working is that, despite how many times I tell it that my preference is for the iTunes Media folder to be located on my external hard drive, it keeps putting it back to the C drive! Didn't have that issue with the last version. Grrrrrr. Arrrrgggh.
    Hope you manage to get yours sorted - this is affecting a lot of people by the look of things.

  • Why can't i install iTunes 11.0.1.12 on windows 7 64 bit ?

    how can i install itunes on windows 7 64 bit ?

    Download the 64bit version from here.
    http://support.apple.com/kb/DL1615

  • Why Can't I Install iTunes 10.5?

    I recently tried to update Itunes 10.5 or the most recent itunes, and it keeps saying the fallowing:
    " The feature you are trying to use is on a network resource that is unavailable." Then below it says: "Click OK to try again, or enter an alternate path to a folder containing the stallation package 'iTunes64.msi' in the box below." I have the option to click okay or brows and no matter what i do another message pops up that says "The path.. blah blah blah, Cannot be found, verify that you have access to this location and try again or try to find the installation package 'iTunes64.msi' in a folder from which you install the product iTunes"
    NOW I did look up and find the answer to this question on apple support but nothing apple support told me to do worked. I did delete the program completely and removed ALL apple products from my computer i even went into my registry and manually deleted every trace left by apple and i got rid of everything but when i went to my "add or remove programs" Itunes was still listed and it would not let me delete iTunes, instead the same message came up even if i tried to delete it. I did try to look up the "Windows Installer Clean Up Utility" but apparently it doesn't exist anymore.. I am completely stuck on what to do, i tried to get ahold of Apple Support but that proved to be next to impossible, i waited on the phone for exactly 47 minutes on hold 90% of the time and when i did get ahold of someone they told me they were going to look for the problem and hung up after having to wait another 10 minutes..
    Does anybody know what more i can do? I've tried just about everything.. and i'm really starting to loose paitence..

    Hi there,
    I had the same experience. I'm using a Dell Inspiron 1545 laptop, with Windows 7 Home Edition, 32 bit.
    I tried to install iTunes 10.5 and it started installing, then, just before the end of the process, came up with the following error message:
    "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    Of course, no information on what the program that couldn't be run was! At first I tried the usual stuff, like scanning for viruses etc. but nothing doing. Then I started Googling. In the end, I uninstalled all Apple stuff from my computer. A lot of it I had to do manually, going in to the program files drive and deleting stuff from there, but some of it wouldn't delete as it was saying it was open in Windows Explorer. In the end, I managed to delete the iTunes folders by selecting one of my mp3 tracks saved on the computer and right clicking 'open with'. I then browsed my pc to locate the iTunes folders still outstanding and was able to right click and delete them that way.
    Then emptied the recycle bin and did a restart before going online and downloading iTunes 10.5.
    Thankfully it worked, but its taken me a good few hours and made me really quite tetchy! I've never had this problem before, so I hope this is going to be a one off.
    One thing that doesn't seem to be working is that, despite how many times I tell it that my preference is for the iTunes Media folder to be located on my external hard drive, it keeps putting it back to the C drive! Didn't have that issue with the last version. Grrrrrr. Arrrrgggh.
    Hope you manage to get yours sorted - this is affecting a lot of people by the look of things.

Maybe you are looking for

  • Oracle 9i Application Server installtion problem

    hi, I am instsalling Oracle 9i Application server 9.0.2 on Red Hat Linux 8.0 During installation , While creating clone database i am getting an error Create Controlfile failed. After this when i open the file cloneDBcreation.log in /home/admin/iasdb

  • No Thumbnails with other photo apps (gorillacam, cppro, etc..) issue

    When I use any app other than the included camera app to take a photo there is no thumbnail when I import them to my computer with Adobe Elements Uploader or open the folder to my iphone and view them in the folder. Older photo thumbnails are there b

  • Problem of using OCFS2 as shared storage to install RAC 10g on VMware

    Hi, all I am installing a RAC 10g cluster with two linux nodes on VMware. I created a shared 5G disk for the two nodes as shared storage partition. By using OCFS2 tools, i formatted this shared storage partition and successfully auto mounted it on bo

  • Using Volume Keys to Change Walkman Tracks

    Hi Guys, Is there a way to change the playing tracks in walkman app without going to the screen? In my previous walkman phone, you could do that by long pressing a volume key or even shake control I heard in other models. Not able to do that in Z1. S

  • Captivate 5 crashes on textbox selection

    Hi There, My Mac osx 10.9.4 running  Captivate 5 keeps crashing when I click on the text boxes which are not displaying any text.  It also crashes when I click new textbox in the menu or a button.  It hangs indefinitely until I forcequit.  I have tri