Why can't I install photoshop CC 2014 ?

I have just installed the creative cloud to install the free trial of Photoshop CC 2014 but it keeps saying installation failed. Does anybody know a reason for this?

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Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3. My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC. Lightroom shows Install but it is installed. Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
More information gives Exit Code: 7
Please see specific errors below for troubleshooting. For Example, ERROR:
- 0 fatal error)s), 0 error(s)
I also cannot directly download from my account on the web. This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere. I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted. I cannot download that now as on Adobe's site it says we are experiencing problems. Aren't we all.
I was happy with CC until last week but now cannot recommend it.
I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that.

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Why can't I install Photoshop Elements 8 on my computer?

I currently have Windows 7 - I purchased Adobe Photoshop Elements 8 at Best Buy over a week ago and still can't install the software. I've contacted Adobe Support more than once. My experience has been HORRIBLE.
1.     I went online and verified that my system meets all of the requirements for this program.
2.     I went through every single trouble shooting item I could find. This has taken me approximately 2 days.
3.     I called Adobe Support and spoke with someone who couldn't understand what I was saying and kept telling me that he could not help me because i bought this through a 3rd party online service - no, I didn't... I bought this from Best Buy! I had to repeat this more than 4x before he finally understood what I was saying.
4.     He suggested I download the trial version from the Adobe website. (I'm thinking, why would I do this when I paid $100 for the actual software?) But I tried it anyway.
5.     Since I've downloaded the trial version, it's been working OK - but now I'm trying to enter my serial number before my trial ends and it's pulling up as an invalid serial number!
6.     I go back to Best Buy to return this so I can just purchase the program online - they will not take it back and says I have to go through Adobe... (sigh)... here we go again.
7.     I call Adobe again, spoke with someone else who was having a difficult time understanding me. I explained everything above - he told me I have to uninstall my trial version and install the program with the software... THIS DOES NOT WORK! (Which is what I told him in the beginning of the call)
Does anyone have any input on how I can attempt to install this on my computer, or am I really out $100 on my very first Adobe product? I'm beginning to lose faith in this very troublesome experience... =( I would love to speak with someone who can understand what I am asking and what kind of help I am looking for. I just need to be able to install the software with a valid serial number, or instructions to just return this product all together.
Please help!

Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush

[Need help] Why can't I install Photoshop CS6??

Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
This is the report the installer gave me everytime when I tried to install photoshop, the other softwares worked fine.

Hello!
By other software, do you mean other adobe software? Are you using creative cloud, creative suite, or just Photoshop?
You could try to use the creative suite cleaner tool if it is just Photoshop that you are trying to install:
http://www.adobe.com/support/contact/cscleanertool.html

Why can't i install Photoshop?

I bought the student version of creative cloud and ive downloaded photoshop, but i cannot install it. When i click install, i am told to license the software or buy now? How do i install photoshop?

Please click on "License this Software". You'll be prompted to sign in with your Adobe ID. After you sign-in, the software will work.

Why can't I install Photoshop Elements 11

I had Photoshop Elements 11 installed on my Laptop using Windows 8 64 bit.
I uninstalled it from the laptop so that I could install it on my new desktop.
The new desktop also runs on Windows 8 64 bit.
The Photoshop Elements 11 program disc doesn't even run.
What can the problem be?

navigate to your disk can click setup.

Why can I not install Photoshop CS with the original CD and serial number?

Requires activation but fails to activate even after putting in all the necessary information. Also tried phone activation.

See
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
http://www.adobe.com/downloads/cs2_downloads/index.html

I was able to download and install Photoshop CC 2014 on my Mac Laptop. I am not being offered the new version on my iMac desktop. Why? I am a member of Adobe Creative Cloud.

I was able to download and install Photoshop CC 2014 on my Mac Laptop. I am not being offered the new version on my iMac desktop. Why? I am a member of Adobe Creative Cloud.

Please refer:
http://helpx.adobe.com/photoshop/system-requirements.html
Regards,
Ashutosh

I can't install CS4 onto my new mac computer. It shows error 150:30 . If I have bought my photoshop CS4 why can't I install it?

why can't I install my paid for photoshop CS4 into my new mac computer ... it shows error 150:30?

Which operating system does your new Mac have?
Error "Licensing has stopped working" | Mac OS
Nancy O.

Why can't I get photoshop cs2, full version, to install?

Why can't I get photoshop cs2, full version, to install?

CS2 is not compatible with contemporary operating systems. Read the info on the download page.
Mylenium

Can't install Photoshop CC 2014 because, you know, 42% right?

Well, my story is the same as the dozens of others who have suffered from this same problem. I tried to install Photoshop CC 2014 on my Macbook Pro with OS X 10.9.5. When it got to 42%, it stopped. I rebooted and tried again, closing all other applications on my MacBook. It got to 42%, it stopped. I tried again. It stopped.
I went to this forum and searched for help. I've done everything reasonable suggested by this forum: I've rebooted my machine dozens of times, I've emptied out the Go>Go to File>/tmp folder. I've reinstalled Adobe Cloud.
I don't know what else to do. Any help would be appreciated.

Hi
I would suggest to use the Adobe Clean tool to fully remove the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Then reinstall the updated Creative Cloud application manager
https://creative.adobe.com/products/creative-cloud
Let us know if you are still having problems with the CC software
Thanks
Scott

Installed Photoshop cc 2014 asks for serial # - corrupted Windows file permissions

More of a warning / heads up to all than a question - installing Photoshop cc 2014 [via the CC manager app] caused some Windows file (security) permissions to become corrupt corrupt on my system. Symptoms include cc2014 asking for serial number validation on startup (when, as a cloud version, it should not do so), then being unable to connect to the internet when you press the 'validate serial' button so getting that window into infinite loops, and - a real pain in the *** when trying to fix the above - causing abends of some windows shell functions that in turn cause windows explorer to crash and restart.
Anyhow, digging into this (fortunately, I am a long time Windows SysProg) I discovered that for reasons unknown, either the CC master app or the actual Photoshop cc2014 installer (or both) are changing file access control permissions on a number of files, mostly DLL's. Most of the files affected are in the (normally hidden) Program Data directory on the windows root disk, Some of them are in the Adobe subdirectory - so fair enough if they want to fool around with their own program - but others being changed are in the Common Files and Microsoft subdirectories. I cannot for the life of me figure out why this is necessary nor why Adobe feel the need to touch files that 'do not belong' to them - something dangerous in the extreme as an external app such as Windows Update might replace or 'repair' the files so touched, and if Adobe / CC are relying on file permissions on non-Adobe files, such changes could result in all manner of random and spurious problems / error messages occurring.
Anyhow, if, fellow Photoshop cc 2014 user, you get this happen to you then you can fix the file permissions by opening a console window [also called a "DOS box", or "command prompt" depending on your age and knowledge... 8-) ] and run the windows file checker with the command
"sfc /scannow". Make sure that you use 'run as administrator' to open the console window, or you'll get an error about sfc only being available to administrators. Also a very (very) sensible idea to close all non-essential running applications first to prevent any possibility of weird interactions happening.
Finally, check that the 'hosts' file in [root drive]:/Windows/System32/drivers/etc is valid - for some reason, it looks like the install tried to check or update this file (again, I have no idea why) but the result was a corrupted hosts file, which I assume is the root cause of the 'unable to connect to host' type internet error messages. Copy the file, rename it as 'hosts.txt' and edit it with notepad or wordpad. Look for lines containing garbage strings at the bottom of the file (any line that starts with a # ignore, it is a comment, and any line that has IP addresses or host names should be ignored - though if they reference a site such as "someserver.adobe.com" you might want to treat them with suspicion if you continue to get internet 'cant connect to site' type errors.
Anyhow, when I fixed these two sets of problems, Photoshop cc 2014 started 'right first time' without all the BS messages about serial numbers etc.
Hope this helps somebody out there in AdobeLand......
Rick

Update: I tried several times to reproduce the error, actually it dosen't occur. I changed nothing on my system, without reboot it twice. This is what I said in my beginning times: it occurs sometimes but often. I will keep you up to date.

I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS

Any idea why is Bridge latest version not working when trying to open it in Photoshop CC 2014 ? (French version) ? When trying, Creative Cloud app will open to ask if I want to download newest version, which I did numerous times now.
Thank you
Guy Deschenes
Shawinigan (QC) Canada

Hi Eric,
Here's how a similar problem was resolved between PS and BR.
The issue was confirmed by ChunXiaYang at Adobe staff and solution put in the forum discussion on June 19 (no. 13). Here's a copy:
I have confirmed that this is a known issue before release. And the workaround is to uninstall and reinstall PS 2014. Then Bridge can be launched by selecting 'Browse in Bridge' in PS2014.
Please try the installation, and let me know whether it works. Thanks!
It woks just fine since I unistalled and reinstalled PS 2014.
Guy
Le 2014-07-17 à 1:13 PM, ericboerner a écrit :
I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS
created by ericboerner in Bridge General Discussion - View the full discussion
I did this with a fresh install of the entire CC package. As soon as the CC packages updated, CC Bridge broke. Unistalled CC PS, reinstalled again, CC Bridge works, but CC PS updates itself again, and breaks CC Bridge.
You know... The whole move to CC has been a massive cluster... I've struggled with the CC packages for my entire subscription year, and now I'm 1.5 month away from needing to throw down another $720 for no reason what-so-ever, just so we can Beta test your really screwed up subscription services.
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Why can't I access photoshop cs6 on my computer?

Details: I launch the program and it prompts me to sign into my adobe account. I click "sign in," and then it loads for awhile. It then displays an error message specifying that I am not connected to the internet or that my pc's clock is not properly synched. I reset my internet connection and synched my clock , but to no avail. The same error message is displayed every time. Any ideas?
Thanks a lot!

Hey Pete,
I'm using Windows 7 and I don't think I have any firewalls. But it has recently come to my attention that before my brother gave me this computer, he installed Clock Stopper to extend free trial programs. It's since been uninstalled, but could that program have messed up my clock permanently?
Thanks
Date: Thu, 5 Apr 2012 14:28:10 -0600
From: [email protected]
To: [email protected]
Subject: Why can't I access photoshop cs6 on my computer?
    Re: Why can't I access photoshop cs6 on my computer?
    created by Pete.Green in Photoshop CS6 - View the full discussion
What OS are you using? Do you have any firewalls that you could potentially disable while loading this screen?
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4316290#4316290
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4316290#4316290. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Photoshop CS6 by email or at Adobe Forums
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How to Re-install Photoshop CC after installing Photoshop CC 2014 and un-installing Photoshop CC

Hi all,
What I did:
1) Installed Photoshop CC 2014 from Creative Cloud.
2) Removed Photoshop CC.
Now I would like to re install Photoshop CC because not all my extensions are compatible with Photoshop CC 2014.
I don't want to uninstall Photoshop CC 2014 and I also would like to mantain Photoshop CC 2014 my default Photoshop app launched from LR and Bridge.
How can I do this?
Thank you

No one?
I would really need help about this.
I can't believe that no one had this problem.
Thank you

Why can't I install photoshop CC 2014 ?

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