Why can't i install Photoshop?

I bought the student version of creative cloud and ive downloaded photoshop, but i cannot install it. When i click install, i am told to license the software or buy now? How do i install photoshop?

Please click on "License this Software". You'll be prompted to sign in with your Adobe ID. After you sign-in, the software will work.

Similar Messages

  • Why can't I install Photoshop Elements 8 on my computer?

    I currently have Windows 7 - I purchased Adobe Photoshop Elements 8 at Best Buy over a week ago and still can't install the software.  I've contacted Adobe Support more than once.  My experience has been HORRIBLE.
    1.     I went online and verified that my system meets all of the requirements for this program.
    2.     I went through every single trouble shooting item I could find.  This has taken me approximately 2 days.
    3.     I called Adobe Support and spoke with someone who couldn't understand what I was saying and kept telling me that he could not help me because i bought this through a 3rd party online service - no, I didn't... I bought this from Best Buy!  I had to repeat this more than 4x before he finally understood what I was saying.
    4.     He suggested I download the trial version from the Adobe website.  (I'm thinking, why would I do this when I paid $100 for the actual software?)  But I tried it anyway.
    5.     Since I've downloaded the trial version, it's been working OK - but now I'm trying to enter my serial number before my trial ends and it's pulling up as an invalid serial number!
    6.     I go back to Best Buy to return this so I can just purchase the program online - they will not take it back and says I have to go through Adobe... (sigh)... here we go again.
    7.     I call Adobe again, spoke with someone else who was having a difficult time understanding me.  I explained everything above - he told me I have to uninstall my trial version and install the program with the software... THIS DOES NOT WORK!  (Which is what I told him in the beginning of the call)
    Does anyone have any input on how I can attempt to install this on my computer, or am I really out $100 on my very first Adobe product?  I'm beginning to lose faith in this very troublesome experience... =(  I would love to speak with someone who can understand what I am asking and what kind of help I am looking for.  I just need to be able to install the software with a valid serial number, or instructions to just return this product all together.
    Please help!

    Hi Rosera,
    This is bad and I am sorry to hear that you are running into these issues.
    Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
    It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
    Have you tried the steps mentioned below by Barbara?
    If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
    Regards,
    Ankush

  • [Need help] Why can't I install Photoshop CS6??

    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF015, DW063 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 0 warning(s)
    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    This is the report the installer gave me everytime when I tried to install photoshop, the other softwares worked fine.

    Hello!
    By other software, do you mean other adobe software? Are you using creative cloud, creative suite, or just Photoshop?
    You could try to use the creative suite cleaner tool if it is just Photoshop that you are trying to install:
    http://www.adobe.com/support/contact/cscleanertool.html

  • Why can't I install Photoshop Elements 11

    I had Photoshop Elements 11 installed on my Laptop using Windows 8 64 bit.
    I uninstalled it from the laptop so that I could install it on my new desktop.
    The new desktop also runs on Windows 8 64 bit.
    The Photoshop Elements 11 program disc doesn't even run.
    What can the problem be?

    navigate to your disk can click setup.

  • Why can't I install photoshop CC 2014 ?

    I have just installed the creative cloud to install the free trial of Photoshop CC 2014 but it keeps saying installation failed. Does anybody know a reason for this?

    I have just installed the creative cloud to install the free trial of Photoshop CC 2014 but it keeps saying installation failed. Does anybody know a reason for this?

  • Why can I not install Photoshop CS with the original CD and serial number?

    Requires activation but fails to activate even after putting in all the necessary information. Also tried phone activation.

    See
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    http://www.adobe.com/downloads/cs2_downloads/index.html

  • I can't install CS4 onto my new mac computer. It shows error 150:30 . If I have bought my photoshop CS4 why can't I install it?

    why can't I install my paid for photoshop CS4 into my new mac computer ... it shows error 150:30?

    Which operating system does your new Mac have?
    Error "Licensing has stopped working" | Mac OS
    Nancy O.

  • Why can't I get photoshop cs2, full version, to install?

    Why can't I get photoshop cs2, full version, to install?

    CS2 is not compatible with contemporary operating systems. Read the info on the download page.
    Mylenium

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why can't I access photoshop cs6 on my computer?

    Details: I launch the program and it prompts me to sign into my adobe account. I click "sign in," and then it loads for awhile. It then displays an error message specifying that I am not connected to the internet or that my pc's clock is not properly synched. I reset my internet connection and synched my clock , but to no avail. The same error message is displayed every time. Any ideas?
    Thanks a lot!

    Hey Pete,
    I'm using Windows 7 and I don't think I have any firewalls. But it has recently come to my attention that before my brother gave me this computer, he installed Clock Stopper to extend free trial programs. It's since been uninstalled, but could that program have messed up my clock permanently?
    Thanks
    Date: Thu, 5 Apr 2012 14:28:10 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why can't I access photoshop cs6 on my computer?
        Re: Why can't I access photoshop cs6 on my computer?
        created by Pete.Green in Photoshop CS6 - View the full discussion
    What OS are you using? Do you have any firewalls that you could potentially disable while loading this screen?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4316290#4316290
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4316290#4316290. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop CS6 by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Why can't I install Itunes on windows vista 64 bit?

    Why can't I install Itunes on windows vista 64 bit? I have removed all apple software and repeated the reinstall many times but it fails.  I get this complicated error mesage and then the installer rolls back and fails.

    I get this complicated error mesage and then the installer rolls back and fails.
    I'd like to have a closer look at that error message please.
    Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • Why can't I install Snow Leopard on my videos hard drive?

    I have a Mac Pro with four hard drives. Lion is on the primary drive but I need Snow Leopard for a legacy app. My plan is to install Snow Leopard on a hard drive that I use for video projects, and then restart from that drive when I need to use the old app. The problem is that the Snow Leopard installation disk says that it can't install onto the videos hard drive unless I partition the hard drive, which will erase all the data. Why can't it install onto the videos hard drive? There's no operating system on that hard drive. The hard drive has folders for Final Cut Express Projects, iMovie Events, iMovie Projects, DVDs movies I've ripped, a folder of music, and an iDVD project. What do I need to remove to enable installing Snow Leopard?

    If I understand what you are saying you have a drive with "stuff" already on it and you want to install a version of OSX on to it while still retaining that "stuff".  If that's what you want to do you cannot do that mainly because there's already "stuff" on that drive.
    The only way you can do this is to either of the following:
    a. Copy the "stuff" off that drive to another drive.  Install the OS.  Copy the "stuff" back on to the newly created boot drive.
    b. Copy the "stuff" off that drive on to another drive.  Partition the drive into at least 2 partitions; one for the boot and one for the "stuff".  Install the OS into one of the partitions.  Copy the "stuff" back to the other partition.
    Either way, if you want to use that disk for a boot disk, you got to get that "stuff" out of the way to do the OSX install on to that disk.

  • Why can't I install safari on my IMac running Windows 7 under Bootcamp

    Why can't I install safari on my IMac running Windows 7 under Bootcamp?

    http://support.apple.com/kb/DL1531?viewlocale=en_US&locale=en_US
    Is this the download you're trying?

  • Why can't I install itunes on Microsoft Surface 2 (not a Surface Pro)

    why can't I install itunes on Microsoft Surface 2 (not a Surface Pro)?

    Because iTunes hasn't been written to support the processor and operating system used by the Surface.
    tt2

  • Why can't I install itunes on my computer?

    Why can't I install itunes on my computer? Keep getting an error message stating that itunes was not correctly installed. Can someone please help?

    What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

Maybe you are looking for