Why can't I install quicktime!?

When I try to download and install iTunes and quicktime. I get the error message: Could not access network location /lib/ext. It installs iTunes but not quicktime. I used to have quicktime on my computer.
Please help! I really want to use my new iphone. I've called many people, that didn't help me.

Could not access network location /lib/ext.
Do you have a Java runtime installed on the PC? If so, try heading into your Java control panel and updating your Java.
After the Java update, restart the PC and then try another iTunes install. Does it go through properly this time?

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Why can't I install quicktime!?

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