Why can't I install SP2 or SP3 on my Satellite R10?

Why can't I install SP 2 or 3 on my satellite R10??? All I get is a message saying I need the Word 2002 disc in order to proceed

Wait a moment. Do you want to install XP service pack or do you want to install service pack for Office Software???
Secondly the Toshiba notebooks are not delivered with Microsoft Office only with OneNote and this is not the same!!! So what is the problem?! How did you install the Word on your notebook?!! In my opinion you should have the Office CD and in such case the installation of service packs should be NO problem

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I get this complicated error mesage and then the installer rolls back and fails.
I'd like to have a closer look at that error message please.
Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

Why can't I install Snow Leopard on my videos hard drive?

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tt2

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Welcome to Apple Support Communities
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If you'd like to install a Boot Camp partition on your Mac, then please follow the directions in the article below.
How to install Windows using Boot Camp - Apple Support
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Carbon Copy Cloner can be used to backup the whole hard disk
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Why can't I install SP2 or SP3 on my Satellite R10?

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