Why can't I just contact Apple?

I looked everywhere on the website for an e-mail address, but couldn't find one. I have to send my iPod in for service because it has consumed itself in destruction, and because I bought it in Canada, Canada is the only place they will return it, even though I have changed my details. I don't live there anymore, I live in Germany, and something tells me it will be very expensive to be sending it all over. Does anybody know a way I can contact them to tell them that I would much rather send it somewhere closer?

Canada is the only place they will return it, even though I have changed my details.
How do you know this is the only place you can return it?
Are you near an Apple retail store? You could take it there.
Go to http://depot.info.apple.com/ipod/
At the bottom of the page, select Germany & put in your serial number.

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