Why can't I log in immediately after resetting my password? (using the new password)

Hi,
I can't find the proper forum for this so I'm posting it here.
It is a problem with logging in to this very support board.
It's not your basic "I lost my password" problem.
I have an Apple ID. I try to log in and it says "wrong username or password" (even though the same username-password combination will log me in to iTunes).
So I go through the process of restting my password, aswering security questions, which I do successfully and I reset my password. Then I go to log-in to the support boards, with my new just-changed password, and it comes up with the same response "wrong username or password".
Over and over again. So in order to even seek any assistance, I need to make a whole new profile just to ask the question on this support board.
I thought that apple ids and their passwords worked across all apple programs. As I said, the Apple ID/password combination that I use for iTunes will be rejected on the support boards, and even the ID/password combination that I've just reset will not allow me access to the support boards.
Any help please?
Thanks,
Phelps

You may be accessing a cached Apple Support Communites page.
Assuming your are using Safari to access ASC ...
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click Details
Type Apple in the search field top right corner of that window. When you see the results, click Remove All.
Now empty the Safari cache.
From your Safari menu bar click Safari > Preferences then select the Advanced tab.
Select:  Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Quit then relaunch Safari then try signing here > Your Homepage : Apple Support Communities

Similar Messages

  • Why can I not restart or shut down my imac without using the power button?

    why can I not restart or shut down my imac without using the power button?

    Reset the SMC and then try a restart or shutdown from the drop down menus.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Then if that doesn't work, backup because you have an OS X issue that will require either a repair or reinstall.

  • Why can i not close a tab after i have 2 showing the only why 2 leave that site is 2 exit all tabs and restart firefox

    why can i not close a tab i have 2 close all tabs and restart firefox then selet browse this is verry anoying

    Try the Firefox SafeMode to see how it works there. <br />
    ''A troubleshooting mode, which disables most Add-ons.'' <br />
    ''(If you're not using it, switch to the Default Theme.)''
    * You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
    ''Don't select anything right now, just use "Continue in SafeMode."''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
    If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
    http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

  • Why can't I save changes I made to a photo using the zoom feature?

    why can't I save changes I made to photo that I use the zoom feature. I zoom in and set it the way I want but when I click done it reverts the photo back to it's original size.

    When you zoom you're not chnaging the image at all, just looking at more closely, like using binoculars. Using binoculars doesn't actually bring the object closer. So with zooming. I think you might want to explore cropping.
    Regards
    TD

  • Just got the iPad mini. Why can't I view my Facebook profile? (I'm using the Facebook app) I can open my News Feed but when I go to my page, it comes out with a notice "page doesn't exist, or you don't have permission to view this page" HELP!

    It's frustrating to not be able to view my own Facebook page using the iPad mini. I have the iPad 1 and the Facebook app works fine there, I can see my personal FB page with 1. Is this characteristic of the iPad mini only?

    Try this:
    Make sure IOS is updated to latest version
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings
    (no media or data will be deleted from the device, this will only take a minute).
    If none of those work, delete the app and install it again.

  • Why can't I download from my GO PRO sd card using the lightening connector?

    I bought the lightening SD card adapter thinking I could use my iPad to store films and still pics from my GoPro Hero 3 SD card to fr space when on holiday....
    When I plug it in with the SD card from my normal camera it works fine but when I use the GoPro SD it says it can't import. Is there an app or something others use?
    Cheers

    There appears to be no published SD card size limit, but in this forum and other forums, users report that SD cards are limited to 32GB.
    This may be of interest:
    Expand your iPad's storage capacity with HyperDrive
    http://www.macworld.com/article/1153935/hyperdrive.html
    On the road with a camera, an iPad, and a Hyperdrive
    http://www.macworld.com/article/1160231/ipadhyperdrive.html
     Cheers, Tom

  • Why can't I find/access my recent downloads and imessage with the new IOS software update?

    I just recently updated my phone to the new IOS 7 software. I had to do this using my computer. It updated ok but now when I try to find apps that I downloaded (from the computer again) I am unable to locate them. I did find one app that was downloaded but when I click install nothing seems to be happening. I have turned the phone off and on several times hoping it would reset but nothing. I am also unable to access imessage for some reason. Help!!!

    You can't update your iPad past iOS 5.1.1
    Many iPad 1 owners reported slow downs with iOS 5.
    Under the Settings app, General category under About, how much storage capacity does your iPad have left?
    You could try a hard restart or reset by holding down the sleep/on-off button and home button simultaneously.
    Once the screen goes black, wait about two seconds, then let both buttons go.
    See if this changes anything.
    Good Luck!

  • Why can't I sync my safari bookmarks to my iPad with the new iTunes?

    I downloaded the new iTunes 12 on my iMac. The problem is I want my bookmarks to appear on my iPad. Is this not possible anymore?!? Please help!

    Syncing photos from the computer to your phone is done via iTunes: http://support.apple.com/kb/HT4236
    Syncing photos from your phone to your computer can be done as described here: http://support.apple.com/kb/HT4083 and you don't need iTunes to do so.
    In case you can't sync to your phone, try to delete the photo cache folder, explained here: http://support.apple.com/kb/TS1314

  • Why can't i down load a movie from I-tunes using the 3 g wireless network? I have no wi-fi at home power is out.

    I need help with downloading movies without having a wi fi connection, during this recent snow storm in CT we have lost power to our house, so no WI FI. I would like to use the 3 G network but it doesn't work to down load I-tune rented movies? I don't understand this. This is why I bought the IPAD to watch movies away from home, or in the home if the pwr goes out.

    There is a 20 meg download limit per file over 3G - if the film is larger than that (and unless it's a very short film it most likely will be) then you will need access to a wifi network.

  • Why can't i log into my itunes account? ive changed the email and it didnt work, just keeps saying "itunes is temporarly unavailable" ??? what can i do?

    i changed my email because i couldnt access the last one so i thiught thatd help but it didnt.. and i cant get on my account at all to sync my phone. Why is it doing this? Like, whats the problem?
    It keeps saying "itunes temorarly un available" and ive tried it alot. How can i fix this?

    Ignore the continued pop ups by using 'cancel'.
    Try to purchase a free item. If you are successful then you are logged in to your account.
    MJ

  • Why can't I log onto my itunes store? I enter the correct password and it brings me back to the screen as if I was not logged in without any error message.  If I enter an incorrect password it says so.  I just received a replacement 4s iphone

    I just received a replacement iphone (4s with ios7) but whenever I try to log into my itunes store, after I enter my password, it acts as if I never logged in.  If I enter an incorrect password it tells me so, but no error message at all when I enter the correct password - nothing happens.  My itunes is up to date.

    Have you tried going to Settings>iTunes and App Stores (or just Store) and signing out and then signing in again?

  • TS2446 Why is my account still disabled even after resetting my password?

    I have not been on my account for awhile but when I did I had forgotten my ID and password info.  When I recovered it from a note I found, I reset the password but was still unable to buy music and dowload.  When I went to dowload a song, it said my account was disable and to contact support.
    Kathy Kimsey

    If you haven't already done so then you can contact iTunes Support via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why can't we have "show cookies" menu be a button in the new drop down menu on FF29 ?

    I see the new Firefox 29 has a drop down menu in the upper right corner, with various shortcut symbols. One of them is "preferences", but I would like to make that to be have an even shorter shortcut to "show cookies", instead of having it buried in several clicks as in the old versions of FF.

    # Install Cookie Manager Button and restart Firefox if prompted.
    #* https://addons.mozilla.org/firefox/addon/cookie-manager-button/
    # Right-click (or Ctrl+click) an empty area of the tab bar and choose Customize.
    # Drag the Cookies button from the palette onto the menu panel on the right.

  • Why can 't I log in college cengage?

    why can't i log in my college cengage?

    Two useful KB articles:
    http://support.apple.com/kb/HT4534
    http://support.apple.com/kb/HT4319
    The second says iOS but it actually tells how to use FaceTime from a Mac in addition to iOS devices.

  • Why can't I open Adobe Reader after I download it?  Says something abut signing the end user agreement ...

    Why can't I open Adobe Reader after I download it?  The screen is just completely black.  Says something about signing the end user agreement ...

    you can find many articles on how to repair mac disc permissions on Google. Just
    try googling it. Else you can always ask applecare. They will guide you with
    same.
    Some links that might help you are:
    1) http://support.apple.com/kb/HT1782
    2) http://support.apple.com/kb/HT1452
    It is better if you take help from apple for the same.
    -Karan

Maybe you are looking for

  • How can i use connection pool within the sqlj?

    hello i am a beginner to sqlj,i find all of the sample code from the oracle DON'T use connectionpool,they only write the database url to "connection.properties" file,but i think in the production environment we should use the connectionpool to optimi

  • One question about pricing and condition in sd.

    Dear all.I have created two material m001 and m002.In the sale order,if the customer buy 10 m001 and 5 m002, I want the price of the 5 m002 will have 60% discount.Some one tell me "you can use the BOM to realize it".But I don't know how to do or whet

  • Windows installation error, i'm in a constant loop!

    Im working on a mid-2007 iMac running Mavericks. Trying to install Windows 7, 32 bit using bootcamp (4). After hours and hours of trying problem solve errors of bootcamp unable to partion my disk, I finally got it to work and to the Windows install p

  • All music is gone but "other" space is full

    My iPod was messing up so I reset it. I went home and reset it (holding down the center button and menu button) while it was plugged in (mistake) and after that all my music was gone. However, when I go to memory, there's still 113 gb of "other" spac

  • En français la facture svp

    Bonsoir, A l'avenir je souhaiterai recevoir en français ma facture, prière d'en tenir compte . Merci à vous Dominique Rodenbach