Why can't i log into my Adobe ID from the link on the right hand side of a PDF file

Im trying to convert a PDF file into an excel spreadsheet but everytime i try to log on it's telling me my ID or password is incorrect but when i log in online via the website it works.
Can anyone help?

[topic moved to ExportPDF forum]

Similar Messages

  • Why can't I log into my Adobe account?

    Every time I try to log into my Adobe account the little wheel spins and spins.  Right now it's been spinning for 10 minutes.  The log-in email and password are correct and I get no notice that the user name or password are incorrect.  I have to change the password every time I log in.  And why do I need to log in to download Camera Raw 8.2 anyway?
    Thank you,
    BAB

    That's why I ask users to try other browsers. We want to isolate the problem. That puts your OS, Internet connection and Adobe's web servers in the clear. It also allows you to log in to Adobe until either the problem clears up or until you check FireFox's support forums for best troubleshooting practices.
    Firefox has been updated to 24.0 for Mac and Windows today. I don't know if that's done anything, but I'm not having problems logging into Adobe here.
    Off hand I can't tell you what's wrong and I don't want to tell you do anything to FireFox if I don't know.
    Gene

  • Why can't i log into my gmail account from my New iPad

    My iPhone and Mac Book will both allow me to log in, but with the New iPad Google does not seem to recognize my user name and/or password.

    Of you can set up a gmail account as an Exchange account.  I have found that this works better for me for my gmail account.  You set up Google Sync which has the added bonus of keeping all your contacts on Google's servers so they are never lost.  Lose your phone or get a new one that supports Google Sync and you automatically get your address book back.
    http://support.google.com/mobile/bin/answer.py?hl=en&answer=138740
    There is a limitation on this with the address book though. For some reason you can't create custom telephone or address ID's on Gmail and then have them transfer to your Address book.  Most of my contacts have multiple phone lines, my wife for example has two work telephone numbers that I need to keep track of and I am stuck with them both being labled work rathern than being able to identify which is which. This is an annoyance but not big enough for me to take the time to move all of my contacts into the address book on my phone and risk losing them if I were to lose my phone.

  • Why can't I log into my game center account with my existing login to add my apple account?

    Why can't I log into my game center account with my existing login to add my apple account?

    Errr I'm having the same issue too, but it's my son's iPod and he's lost all his game levels, like DragonVale too He is not impressed!

  • Why can't I log into WiFI?

    Why can't I log into WiFi with my Ipad Air all of a sudden?
    WiFi is turned on.
    Under settings ... it shows the network Im trying to log into ... and in the column   to the right where it lists the various networks, it shows the network i want and a little wheel thingie spinning beside it ... but it just keeps spinning ... so it looks like my Ipad had found the network ok, but wont log in.
    Any thoughts?
    Under HTTP proxy ... ive got it set to auto ... is this correct?
    Everything worked fine until today so maybe Ive altered some setting without realizing it.

    Try this:
    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings
    3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo

  • Why can't I log into my apple I'd account

    Why can't I log into my apple I'd account

    No clue as you've not told us what happens when you try.

  • Why can't I log into my messages or face time and my Internet connection is great

    Why can't I log into my face time or messeges and my Internet connection is fine

    iOS: Troubleshooting FaceTime and iMessage activation

  • Why can't I log into my itunes and icoud from my iphone?

    Why can't I log into my itunes and icloud from my iphone?

    I found the answer that works for me. (This information was not on Apple's website for troubleshooting this problem.)
    In Safari, (I use Firefox only) cookies must be enabled.  I never knew there was a connection between iTunes and Safari until now.

  • Why can't I log into my email on my PC via iCloud anymore?

    Why can't I log into my email on my PC via iCloud anymore? I'm getting an incorrect password message and server unavailable.

    I am having the same issue... I just changed my password incase I was hacked....
    as Hackers have been using Amazon and iCloud info together to hack and wipe
    Mac's .... You might want to send for new password.... just in case.....

  • Why can I not log into The app store after changing credit card information?

    Why can I not log into the App store after changing credit card information?

    DNS -
    Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
    Open DNS;
    http://www.opendns.com
    208.67.222.222, 208.67.220.220
    Google Public DNS;
    https://developers.google.com/speed/public-dns/
    8.8.8.8, 8.8.4.4

  • I click allow 40,000 times, yet Why can't I log into my Yahoo account?? I click allow 40,000 times..

    I click allow dozens of times yet WHY can't I log into my Yahoo account???
    == URL of affected sites ==
    http://cm.my.yahoo.com/p/2.html;_ylc=X3oDMTE1aDR1MzQxBF9TAzE1MDAwMTc4OARsawNwYWdlMgRwb3MDMgR0A3BhZ2VuYXY-

    Do you mean this?
    Tools > Options > Advanced > General : Accessibility : [[ ] "Warn me when web sites try to redirect or reload the page" - [[Options window - Advanced panel|#General_tab]]
    See also http://kb.mozillazine.org/accessibility.blockautorefresh

  • Why can't i see documents using adobe reader even though I have the most updated version?

    Why can't I see documents using adobe reader even though I have the most updated version?

    Hi lawalton,
    Please tell me a bit more--what happens when you try to open your files in Reader? Are you getting an error message? Do they open, but don't display correctly?
    I look forward to hearing back from you so we can get this mystery sorted out.
    Best,
    Sara

  • Why can i not get my email to send from my mac? the outgoing server keeps saying its offline?!

    why can i not get my email to send from my mac? the outgoing server keeps saying its offline?! any help would be greatly appreciated

    markwmsn wrote:
    To each his own. I own Outlook, but I avoid using it like the plague. The only Mac mail software I have liked better than Apple's Mail was Qualcomm's Eudora, which is no longer updated or even available, won't run without Rosetta, and unfortunately never quite got the hang of IMAP.
    Check out this post regarding this user's continuing use of Eudora on his Lion MacBook:
    Shield Eudora from Lion's Claws
    A thousand thanks and kudos to Michael for this fabulously excellent thread!
    Eudora's now happy in her new Snow Leopard VM home on my Lion ModBook!
    Appears essential to keep resource-forked data off Lion disk:
    First attempt with Eudora on SL VM was sharing data on Lion disk. Error messages on open like "can't find Table of Contents" suggest Lion ate resource forks crucial to Eudora.
    Found success by transferring data from SL Mac to thumb drive, then mounted drive in SL VM so Lion couldn't touch.
    While Michael warns against storing data in VM, appears there's no choice with Eudora. At least She's enthroned on a mirrored RAID.
    There is Nothing like Eudora! (to tune of "There is Nothing Like a Dame" from South Pacific -- Oops! my gray hair is showing!)
    (It's amazing Parallels can force Lion to store taboo resource forks. Thank God for code warriors!)
    B
    http://forums.macrumors.com/showpost.php?p=16496788&postcount=355

  • Why can't I log into iChat

    I am new to iChat.
    When I log in, I get an AIM window. I don't understand why I get an AOL window when I am in iChat...it is very confusing.  When I try to make myself available in my AIM window, it asks me to log into my mac.com account (my login ID is already put into that field).  When I enter my password, it gives me an error message saying either my user name or password is incorrect.  I tried entering it a number of times but it didn't work.  So I went throught the process of resetting my password.  Once it was reset, I tried to log in again but I keep getting the same error message.  My questions are:
    1. Why can't I log in?
    2. Why, if I am using iChat, are all of these references to AOL?
    3. In my Status command in the iChat menu, it shows I am available. Available for what?  My AIM window is saying I am offline.
    4. In the Accounts command in the iChat menu, it shows me as logged into Bonjour and then my email address twice.  Right below that it gives me the option to log into my email address.  Right above that it is telling me I am already logged in.
    This is all so confusing.  I use Skype and find it simple.  I use a number of IM apps and find them simple.  I can't figure out iChat.

    Hi,
    If you have Opened iChat for the First time then you will have filled in a Account/Screen Name.
    This should have Logged in to the server.
    If it didn't, you should have got a message about either the Name or the Password being "wrong"
    This may leave you without the Buddy List showing.
    In this case go to the iChat Menu (That's the one that drops down where the word iChat appears in the Menu bar)
    Go to Preferences and chose Accounts.
    Highlight the Screen Name on the left.
    Now on the right make sure Account Info is the tab that is highlighted.
    Tick/Select the box that says "Use this Account"
    This should make th Buddy List at least start to appear. It will just be the header part and will say the word "Connecting..."
    If this does not work, and you get another message about the Password or name then go to the Server Settings tab in the Accounts part of the Preferences.
    Change the default port (5190) to 443.
    Reselect Use this Account in the Account Info tab again.
    Most routers have the ports from the beginning to port 1024 Open by default.
    Web Browsing and mail Ports are this low.
    ( I am presuming you have looked and sorted the Mac Firewall)
    If you now have  Buddy List you have logged in.
    You can now Add Buddies.
    (this presumes you have sorted any issue with the Password being too long).
    If you are now logged in you can Text chat as well even if you have no Buddies in the Buddy List.
    You can use the File Menu > New Chat option if you at least know a AIM name or one that is a Valid AIM Login name.
    The chances are though that you will not be able to File Transfer, Audio Only Chat or Video chat.
    This is because at present we have only moved the Login port to lower than the threshold of blocked ports in your Router.
    The other ports iChat uses will need to be Opened.
    At this point it may pay to tell me the make and model of the Router so It Can suggest steps to take.
    Also what do you know about setting up your routers for Games or applications that use Ports above 1024 ?
    NOTES:-
    Having an open Buddy List and using the red Button top left will close the Window but not Quit iChat
    To get the Buddy List Back go to th Window Menu in iChat and either select your Screen Name (Or AIM Buddy List) or use the Key Strokes listed (Normally Apple/CMD ( or ⌘) and the 2 key together).
    Using the red button on any Chat Window (Text, Group, Audio Only or Video Chat) will end the Chat and close the Window.
    6:54 PM      Thursday; April 21, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
    , Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Why can't I log into my ATT Yahoo page from firefox, when it works perfectly in Internet Explorer?

    I haven't ever had this problem before. I have ATT.YAHOO.COM set as my home page. Today I went to log into my account to then check my yahoo mail, and the screen that allows me to log on never loads. Same goes for just hitting the CHECK MAIL as well. If I open up Internet Explorer, I can log in without a problem, to either. So why is it that Firefox all of a sudden has made it impossible for me to log into my att yahoo account? Very frustrating as I prefer Firefox over Internet Explorer, but if there is not a fix for this, I may have to dump use of Firefox and revert back to IE for most of the time. Thanks to anyone with suggestions for how to correct this.

    This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
    *https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"

Maybe you are looking for

  • HELP! Indesign Saving options turn in-active

    After working on a file for days all of the sudden my saving options (Indesig>File>Save) all turn light grey en in-active. Now my file is totally useless! Even after closing (and non-saving) an re-opening. So unless i save a new version every hour or

  • My YouTube icon has disappeared...how can I reinstall it?

    My YouTube icon has disappeared, now replaced by a clock..... How do I get it back?.... This could have been deleted by a child

  • Comodo anti-virus detected the file hi.bat

    Comodo anti-virus detected the file C:\Toshiba\Drivers\hi.bat as unclassified Malware-risk High. I don't no what to do. Delete? I need some help please.

  • How to install Audio drivers???

    KT3 ultra2 board (ms-6380e)  When trying to install the Audio drivers/Energize the On-Board Audio (MSI DVD 5.1ch) from the CD the pesky thing asks for a Serial #!?? What # do I put in ?? Hope it's not on that sticky onna Back of the board.. where I h

  • Avoid copies in .wlnotdelete?

    Hi people When you deploy an enterprise application into Weblogic 6.1, the whole application is copied into applications\.wlnotdelete\wl_app49002.ear and into applications\.wlnotdelete\wlap25104\ in exploded format! That means in our case, 150 MB are