WHY CAN'T I MAKE A GENIUS APP'T

I AM UNABLE TO CHANGE MY DEVICES, AND CAN'T MAKE A GENIUS APP'T

BHR
You seem to have asserted yourself. I have found that - although a little obscure - Apple has laid out a Path they wish folks to take to determine all kinds of support; phone calls (call now or call back appt.), Live Chat, Genius Bar Appointment...
In addition, recently, they have added an AppleID challenge layer at a specific point to their WorkFlow liking. I have tested on several occasions - as recently as yesterday - and have reached the "Appointment Time" picker level before bailing (as I do not need to actually make one)
Follow the appropriate prompts here > Apple - Support - Product Selection - with a little cleverness, one can get to the appointment making page.
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