Why can't I make outgoing calls, but I can receive incoming calls? I'm also able to send/receive text messages.
I'm able to receive calls, but cannot make outgoing calls. I'm also able to receive/send texts and emails. Someone please help!
Help is here for you, ahues1214. Our forum friends did provide some great comments. If you're receiving an error even when dialing the 10 digit pattern, please let us know the message and we'll be sure to find the reason for your calling difficulties. Please also let us know if this is effecting anyone else in your area, along with your zip code.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport
Similar Messages
-
Hi,
I have a macbook pro and when making outgoing calls on facetime I get to connecting but it never does connect, however I can receive incoming calls. Any suggestions please?Hey there kakitiga,
It sounds like you are trying to make a call with FaceTime, it never finishes connecting to the person you are trying to reach. I want to recommend the troubleshooting steps from this article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
All the best,
Sterling -
not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem
Good day Sidharth Namrta,
It sounds like you are unable to make any calls, but you can recieve them, and everything else seems to work fine. I recommend you use the troubleshooting in the following article to help you get that resolved, named:
iPhone: Troubleshooting issues making or receiving calls
Follow the steps below to resolve this issue. Please test after each step.
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I can't make a call but i can recieve calls
why can't i make a call but i can recieve a call. im using TM/Globe sim and i followed sum instructions on the net. i tried updating my carrier. at first i was ignoring these pop up to make an update but now i'm searching for that pop up to make updates.
i don't know how to fix it. i tried to call even with a strong signal connection. same things happening to me. i dial a number (e.g. - 09352908272) and at first it will make a call dialog. but after 5 secs. the call ended. at first i thought that the person im calling is declining my call, but when i tried to make another call to someone else. call ended still appears with my call
Still i can't figure out how can i make a call. please help, thanksWhat did your carrier say when you contacted them to report the problem?
-
My iphone 4 does not register calls made to it. if i make a call from another phone, i can hear it ringing, but it does not register on the iphone. also, i do not get any messages when this happens. then after a day or two it decides to start working.
Clean iPhone charging port with clean dry toothbrush. See if better. If still problem clean charging port again with toothbrush and small amount of Isopropyl Alcohol.
-
When I connect my iphone to the laptop (windows) it makes a sound but i can't see it in itunes or "my computer' I have no idea why....
Setting up your phone "as new iphone" is covered in this article: http://support.apple.com/kb/HT4137
Before you connect to a new PC, make sure that autosync is disabled in Edit/Preferences/Devices, otherwise your phone will be wiped during the following sync.
If you have data on the phone you want to save, back up manually:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing. Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards. Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
Since changing your iTunes library will erase your phone again, do the same process when you change back to your normal PC.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519 -
i can't make a call but i can received calls and send text messages its say you cannot make a call check the phone settings!
It is not a cell phone.
-
I can't hear the outgoing and incoming calls but I can hear the ringer and I was able to call using viber in my iphone 4s 16gb.
Hello sadiepix,
The following article details several things that can be done to quell iTunes' constant need for authorization.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Allen -
Cannot make outgoing or receive incoming calls
On an iPhone 4 not a 4S, it was updated to 7.1.1 and now it will not make outgoing calls or receive incoming calls. If it is put in airplane mode it works once or twice then it stops. I wiped the phone completely, did not restore from a backup and it made a few calls then the next day it would not work again. What is going on?
I've had the same problem with the iPhone 4 that I gave my daughter. 2 weeks of restoring and turn stuff on and off. In options the "Carrier" kept disappearing and I was told to restore....... You may laugh, but after trying every possible option on the Net, I did a last ditch attempt of my own. WD40 sprayed onto the SIM (not too much!) and inserted before it dries out worked a treat! No problems since. Permanent signal, and no " Can't recieve or make calls........"
Must've been corrosion or dust on the SIM contacts in the phone confusing the hardware. -
HT2188 I can hear caller but they can not hear me except when using speaker phone
I can hear caller but they can not hear me except when using speaker phone
First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"! -
Why is it that I can't sign in on facetime, but I can sign in on app.store? With facetime,I'm getting an error, invalid username and password eventhough I have typed exactly the same when I'm signing in on the app.store. pls.help, thanks
1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo -
When making a phone I can hear the other caller but they can't hear me
No one can hear me when i make I phone call but I can hear them ??? I've tried the voice memo and that seems to work fine !!! Has Any one got any ideas that could help me please ???
you need to isolate wetyher or not its a hardware issue.
make a voice memo. (if there is sound then, your bottom mic is fine.)
Make a video (if there is sound then your speaker mic is fine.)
if those dont work restore to factory settings and setu p as new, if the issue persists, setup replacement
if you have sound, try resetting your network settings. (settings general>reset>reset network setting THIS WILL DELETE ANY SAVED WIFI PASSWORDS.) -
I can hear the caller, but they can't hear me?? This is my second iphone and it's happened on both?
Does anyone have any suggestions??? I can hear the caller, but they can't hear me!
Here's the problem I faced. I have a iPhone 4 with AT&T. I have the latest iOS 5.0.1. When on a voice call the other party was unable to hear my voice. The other party couldn't hear me even if I used the white ear buds that came with the phone or even on speaker phone. All other features of the phone worked. I could even Facetime, record voice memos and use Voice Control. So I knew it wasn't a hardware problem. AT&T installed a new SIM card. Apple had me reset everthing and even do a restore. I even went to an Apple store and an Apple Genius couldn't figure out why only phone calls didn't work. He ran a diagnostics on the phone and everything checked out. His only option was to offer to sell me a replacement phone for $149, since mine was out of warranty. So today I continued my search for an answer and came to this page (https://discussions.apple.com/message/16912532#16912532) and noticed the little green checkmark under the "More like This" section for "Re: iOS 5 Bluetooth Bug". So I thought to myself, if theres a connection on this page, maybe it is my problem. It was worth a shot at least. So I turned Bluetooth off on my phone and now the other party can again hear my voice again on phone calls. All this and I resolved my own problem and didn't have to spend $149. CRAZY!
-
Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me? The volumn is turned up but I can't seem to resolve the issue? Thanks
Oh no, Robinbird18! This is not what we like to hear about your cell phone. It makes it pretty hard to have a conversation with someone when you can't hear them. If you make a phone call out are you able to have a conversation with someone without any issues? How long has this been going on? Have you tried to use the phone on speaker phone to see if that works at all? Please keep us posted. KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
-
Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?
Hi, Laura.
There are some troubleshooting steps that we can process prior to opting for a repair. If you do have a protective film on your device make sure that is removed and test to see if the behavior persists. Below, I have attached an article that goes over some basic troubleshooting steps. After all steps are processed and the issue persists, we can service your unit at your local Apple Retail Store. You can schedule an appointment buy clicking this link http://www.apple.com/retail/.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jason H.
Maybe you are looking for
-
Error in using PERFORM in eventhandler in a BSP Application.
Hi All, Can we use Subroutines in BSP applications? If yes then please help me with syntax . Best Regards, Anubhav. Edited by: Anubhav Jain on Dec 20, 2007 10:52 PM
-
HT1766 How do I transfer my newly created MP3 song_partial to the ring tone area of the iPhone5?
Shortened an MP3 to use as a ringtone.......need to get it into the ringtone section of the phone.....TNKS
-
Grey Thumbnails of some offline photos
My configuration Using LR 3.2 Windows 7 64bit 8 gigs ram I have a catalog of over 200,000 photos spread over one local and 4 external disks. Intended result I need to be able to view all thumbnails for all offline photos Problem When I am scrolling t
-
Is Costing Model (ECP) Transportable
Team, I need to create near to 100 forms in CKCM for using in Easy Cost planning. Is the costing models created in CKCM is transportable to production server? While creating I didnt get any transport request and as per BASIS people its a transaction
-
Managing connections best practices
Hi, I have a web application that uses JDBC to retrieve information and display it. My question is: What is the best way to manage your connection objects? I know using a connection pool is probably best, but I'm curious to hear good alternatives? If