Why can't I move songs from my old iPod to my new iTunes acct and why can't i move new songs from my new iTunes acct to my old iPod?? Help please!

Question

I forgot my user name and password to my old iTunes account.  Apple was unable to assist me in recovering the old account so I opened a new iTunes account.  I connected my old iPod to my new iTunes account but cannot move music from the iPod to the new iTunes account, and vice versa... if anyone can help me - I would really appreciate it!  Thank you!

Answer 1

Was all of the music that is on your older iPod purchased with that older content or is some of it also other content imported originally from outside of iTunes?  You won't be able to purchased content from the older account to your new iTunes library unless you can remember/regain access to that older account.
For other content, you can transfer it using one of the many suggestions mentioned in this older post by another forum member Zevoneer.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
As to not being able to sync any new content to your iPod, it's likely because you are trying to sync the iPod with a new/different iTunes library.  iPods were designed to sync with only one computer/iTunes library at a time. So your iPod does not recognize this new library as the one it was originally set up with.  In order to associate the iPod with the new library, you need to restore it to factory settings in iTunes by clicking the Restore button from under the iPod's Summary tab.
Of course you won't want to do this until you have successfully moved all the older content off it into your new library.
B-rock