Why can't I open a TV show I bought in iTunes Bookstore?

I bought the TV serial .. Downton Abbey  from iTunes bookstore. I can't open it

No idea, absent some idea of what exactly you were doing to "get a tv show ..... on my iPad".
The procedures described in your User's Guide will work for most. Have you tried them?

Similar Messages

  • Why can't i find a tv show I purchased on iTunes?

    I purchased Homeland Season 1 on iTunes in January.  Since then I have updated my Apple TV software (today) and now it no longer appears in my "Purchased" TV shows on the apple TV.  I can see the purchase history on my iTunes account on my Mac but cannot download any of the episodes and get an error message saying that i have not purchased them.  I have talked to 3 people at Applecare who could not really help me.  I rebooted the AppleTV as they suggested that did not work.  I contacted iTunes support via email who basically blew me off.  Any suggestions?
    Here is their email:
    Hello XXXX,
    Charles here from iTunes Store Support. I understand that your are missing content that your have previous purchased. I can certainly appreciate that you would like to resolve this situation as quickly as possible and I will be happy to assist you today.
    I am happy to say that you can download many of your previous iTunes Store purchases through iTunes in the Cloud. You may be able to download this particular purchase using this feature. You will need the latest version of iTunes. Installing the latest version of iTunes will not affect your library or any items in your account. It’s available on the Apple website:
    http://www.itunes.com/download
    Tyler, to learn how to download past purchases, visit this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Tyler, please note that the Apple TV associated with your account is a 2nd generation model. This model does not have an internal hard drive and therefore must stream content.
    If you don't see what you want to download in the list, it may have been removed or modified since you purchased it and is no longer available. The iTunes Store is not responsible for the loss of purchases. We encourage customers to regularly back up their libraries to an external hard disk. If you lose your purchases, you can restore the items from your backups. This article explains how to back up your library:
    iTunes: Back up your iTunes library by copying to an external hard drive
    http://support.apple.com/kb/HT1751
    Tyler, I hope that this will resolve the issue with your missing purchase. If you continue to have any trouble with this, or if you have any further questions, please don't hesitate to let me know. Have a great day and thank you for being a part of the iTunes community.
    Sincerely,
    Charles
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww

    No idea, absent some idea of what exactly you were doing to "get a tv show ..... on my iPad".
    The procedures described in your User's Guide will work for most. Have you tried them?

  • Why can't I open my Hotmail or MSN live emails on my mac?

    Why can't I open my Hotmail or MSN live emails on my mac? also the google pages like google map will not open
    Is this some kind of sick joke being played by APPLE for not having bought a Mac before and for daring to have a windows based email ?
    I've tried Firefox, Safari, Opera and Explorer none of them will allow the window pages to open up nor can I get Mail to open up my non yahoo emails
    I have tried to post this on the communities board several times but the question always vanishes

    So you get the log-in screen for Hotmail but it won't complete the log-in? I also take it from your posts that there is no error message that appears to give any indication of the nature of a problem, it just doesn't complete the log in? That sounds like it could be an issue with your Hotmail account. Have you tried logging onto your Hotmail account from another computer, say a computer from work? If not, then the first thing to do is try logging in from another computer. If you don't have one anywhere else, go to a public library and use one of theirs and try logging into your Hotmail.
    There is no reason why you would be blocked from Hotmail/Live, Google pages and such while other pages (such as this) are accessible unless one of a few things are happening:
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    2) Something is actively blocking access to those pages. This could be one of a few things:
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         b) Router settings, which you did pretty much eliminate when you tried accessing Hotmail from another location than your default location.
         c) Software blocking. This could include the following:
              * Add-ins: You seem to have eliminated the likely hood of this when you indicate that you've tried multiple browsers.
              * Security software: Family blocking/URL blocking software would cause similar issues across all browsers. If you had installed anything of this nature, this would be a suspicion.
    There is one red flag I see amongst all this. You indicate that you have a Macbook Pro running OS X 10.6.7 with membership in these forums showing a start date of March this year, your posts suggest that you recently purchased a Mac, and that your prior posts have disappeared (son't know how far back you were meaning, although I do see one from 3 days ago posted in the Windows section). My question has to do with something you wrote earlier in this thread: "I've tried Firefox, Safari, Opera and Explorer". Uh, would that be Microsoft Internet Explorer? How do you have that installed?

  • Why can't I open I Photo??

    Why can't I open I Photo??

    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
    2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new *iPhoto 08* library:
    Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
    In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

  • Why can't I open up xls files?

    Why can't I open up xls files? I'm new with the mac so please help?

    Another possibility... If you have an older version of Excel, and the file you are trying to open is a new version with an .xlsx extenstion, then you need a converter to open it. (Sorry, I don't remember where to get it, because it didn't work for the first year that I tried it before I upgraded to Office 2011 at work.) Weird, since I'm able to open them on my iPhone, but not on my iMac. I've asked friends to save as an older version; some know how to use "save as".
    It can also happen cross-platform. If your file is from someone using a new version on a PC, and you don't have the equivalent version on the Mac, it might not open. On the PC, the extension doesn't show, so they may not know what version it is. But when they pen Excel, it will say as it opens.

  • Why can't I open my game (Ruzzle) all of a sudden?

    America

    We need more info.  Why can't you open the game?  Does the icon not show up?  Can your finger not tap the icon correctly?
    Also, if you recently updated to iOS 7, it could be that the game has not yet been updated by the developer to be compatible with iOS 7.

  • Why can't i open an attached document (most often pps) with firefox when i can with internet explorer?

    why can't i open an attached document (most often pps) with firefox when i can with internet explorer?

    Perhaps if you change your setting here:
    orange Firefox button ''or'' Tools menu > Options > Applications tab
    In the search box, type '''power''' and then pause until the list is filtered. If you have these, try changing the action to "Always Ask":
    Microsoft PowerPoint Presentation<br>
    Microsoft PowerPoint Slide Show
    It's possible that if you don't have Microsoft Office installed, you might not have those listed.

  • Why can't I open a FCE project file that I have saved? (It now says ZERO kb

    Hello...
    I have just started working on a project in Final Cut Express - I render, save, and close out of FCE - but, when I go back to FCE, the project I was working on does not open.
    Why can't I open a project file that I have saved?
    Here was my process in a nutshell:
    ~ When I opened FCE, I went the System Preferences and set the Scratch Disks to a folder on my external hard drive.
    ~Then, I went to File - New Project - worked on the project for a while (including creating bins, importing images and video, and creating a sequence.
    ~I saved the project file to the same folder that I set my Scratch Disks to.
    as often throughout this process.)
    ~When I was done, I saved again andd closed FCE.
    ~Then, soon after, I opened FCE again and my project did not open automatically.
    ~So, I clicked File - Open Recent - browsed to and chose the project file name and FCE gave me a "Unable to open file" message.
    ~When I check to see if the project file actually saved to my external hard drive, the name appears, but it says the file size is ZERO kb.
    I have done this twice with the same unfortunate result. What am I doing wrong? I have worked on FCE on this same computer before, setting the Scratch Disks the same way, and I did not have this problem.
    Please help. Thank you so much for your feedback.
    ...Rae

    Are you sure you are trying to open the project file you actually saved ?
    Try using Spotlight to search for your project file name. I might be wrong, but I guess you try to open an empty copy while your real project file (what you saved) is somewhere else in either your startup disk (Documents folder ?) or the external drive. If so do not use Open Recent in FCE but simply double click the "real" project file.
    Piero

  • Why can't I open a lot of documents since yosemite. They are in grey

    Since I installed the last version of OS X on my Ipad, I could not open a lot of documents on my Mac. I thought this problem would be solved when I would install Yosemite on my mac but this is not the case.
    Why are so many documents in grey and why can't I open these documents on my mac with yosemite ?

    Tell your friend to go to bit.ly to create a 'short URL' for that address.
    They can send you that & you shouldn't have to worry about the SMS or any other messaging size limitations.
    NOTE: there are many other URL shortener services…
    http://google.com/search?hl=en&q=URL%20shorteners

  • Why can't TextEdit open more than 5 links at a time in Yosemite?

    Why can't TextEdit open more than 5 links at a time in Yosemite? In the previous OS, I could highlight many links at a time, right click and then select "Open URL" to open the links in Safari. Now, if I select more than five links at a time (and sometimes with five links) it will only open the first five and TextEdit pops up with the alert, "The 'Open URL' service could not be used."
    I'm running 10.10.1 on a MacBook Pro (13-inch, Mid 2009), 2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR3, 500 GB HD.
    TextEdit is Version 1.10 (319).

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback

  • Why can't I open a Adobe PDF file sent to me by e-mail as an attachment?

    Why can't I open a Adobe PDF file sent to me by e-mail as an attachment?

    I don't know. What exactly happens? (Exactly - including all error messages in full please) What is your computer (e.g. Windows 7), browser, and email program?

  • Why can't I open a pdf file on my desktop?  I keep getting this message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and w

    Why can't I open a pdf file on my desktop?  I have Adobe Reader and running OS 10.10.1  I keep getting the same message: "Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

    I tried that.
    I saved the file 8pdk_96_4.pdf to my desktop and tried to open it using Adobe Reader but I get the same message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

  • What is a .pkf and why can't I open it?

    Newb here,
    I am working in Audition for the first time (by employer's request).  I was given session files as .pkf files from work but have no idea how to open them at home.
    I have searched through all of the previous forum entries, help folders and google to no avail.  I have a deadline to meet and am getting nowhere closer.
    So in summary,
    What exactly does a .pkf file hold?  Session info? Audio?
    Why can't I open it in Audition if it was created by it?  How do I open it?
    Any info would be very helpful! Thanks for taking the time to read my request!
    (also, let me know if this is the wrong place for this)

    THANK YOU!!!
    You have provided me information that I couldn't find after countless hours of searching everywhere imaginable! 
    I'll go contact my employer right now.  I have all the audio files but no session files (sesx) that would contain all the range markers I need.
    Thanks again!

  • Why can I not open PDF-files in InDesign CS4?

    Hi,
    Well then, as I wrote in the headline... Why can I not open PDF-files?
    I get a notification that says that either the file is already open (which it's not) or it is missing a plug-in thingy for this kind of file.
    So, how do I know which plug-in thing I should chose from Adobe which will solve my problem?
    Could it be enough just to update the program? I tried with 6.0.6. upgrade but it wouldn't even open up. I'm not so good at this type of computerproblems (choosing upgrades, plug-in etc.). The program is not upgraded for a long time, unless it do it automatically, but I think we've chosen it not to....
    Please help!
    /S

    See: Zanelli Multipage Importer
    http://indesignsecrets.com/zanelli-releases-multipageimporter-for-importing-both-pdf-and-i ndd-files.php/comment-page-1

  • Why can't i open video file in photoshop cs5?

    why can't i open video file in pts cs5?
    i've already installed quick time but when i open video file, it appeared this
    can you help me with this problem please?
    ps: sorry for my bad English ToT

    We need to know the exact source of the file and what system you're on. Could simply be an unresolvable compatibility issue/ unsupported format.
    Mylenium

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