Why can't I open any PDF files ?

Why can't I open any PDF files ?

I am running Safari Version 5.1.5 (6534.55.3) on my iMac 10,1.  After my last Adobe update, my pdf files are nothing but a black window.  Have tried reverting to an earlier version of Adobe, but still getting a black window.  What next steps should I take?  Thanks.

Similar Messages

  • After up grading to Adobe Reader XI why can't I open any PDF files?

    I am running windows vista and had been using Adobe Reader 8 - when I upgraded,  can not open any PDF files. When I attempt to open a PDF file, I receive the following messages:
    Update available
    Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
    after attemptng to down load the "update" I receive the following message.
    Sorry, an error has occurred
    This application requires an update to Adobe AIR but downloading that update was not successful.
    I have uninttalled all of my Adobe freeware & reinstalled statring with "adobe AIR" then "adobe Reader" and then attempted to opne a PDF file only to see the same  message
    Update available
    Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
    Agein after attemptng to down load the "update" I receive the following message.
    Sorry, an error has occurred
    This application requires an update to Adobe AIR but downloading that update was not successful.

    Thank you Pat,
    I have already been there done that. I first  Un-installed all of my adobe freeware (reader, flash player, air. etc) then started reinstalling. First I reinstalled reader (latest version Reader X), same error messages. added AIR (latest version not listed - Last updated April 1st, 2012 -
    maybe that should tell me something), same error messages. I un-installed these two and reinstalled AdobeFlash Player,Adobe Shockwave Player,&Adobe Media Player, verifying that each worked after each reinstall of the next program everything was OK until I put Reader back on (NOTE: I dug all the way back to version 8 & still had the problem). for some unknown reason I finally right clicked on a PDF file on my desk top & was greeted with a the drop menu & he option of "open with" for fun I clicked on the "open with" & found that I had two options the first was a white Icon with the Stylized A and labeled Acrobat.com the second was the normal red Icon we all know & live
    when I reset the default to the normal red Icon everything began to work just as I have always had adobe reader work. Now I have no clue how or when I picked up the "Acrobat.com" program even worse it does not show up under programs on the control panel. When I have a few moments this evening, I will run a search for "Acrobat.com" & hopefully be able to remove it from my computer.
    Bottom line I don't know how I got the program which seems to have caused the breakdown of adobe reader but by resetting the default program to open PDF files it is now working as it should
    Thanks for the suggestion.
    Sincerely,
    Richard L. Cornick
    Contact information: Cell (562) 522-5504;  Fax: (562) 531-0684

  • Why can't I open any pdf files with any version of Adobe Reader after I upgraded?

    Upgraded Adobe Reader not too long ago and after then it stopped opening pdf files. I had an old version of Adobe Acrobat and that opened the file no problem. I tried to downgrade Adobe Reader, but that didn't fix the problem.
    Just tried to open Adobe Reader by itself without any files and it still crashed.
    FYI – I’m using Windows 7 (Microsoft 2013)

    It's not a good idea to have both Acrobat and Reader unless they're both of the same version number (like X or XI). Such a situation can cause all kinds of conflicts and crashes, as you've seen. Also, if you have an old version of Acrobat it's might not be compatible with your OS any more.

  • Why can't I open a pdf file on my desktop?  I keep getting this message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and w

    Why can't I open a pdf file on my desktop?  I have Adobe Reader and running OS 10.10.1  I keep getting the same message: "Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

    I tried that.
    I saved the file 8pdk_96_4.pdf to my desktop and tried to open it using Adobe Reader but I get the same message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

  • Why can't I open new PDF files into iBooks

    I cannot open new PDF files in iBooks, they flash really quick in PDF folder then disappear. I'm really frustrated

    I am running Safari Version 5.1.5 (6534.55.3) on my iMac 10,1.  After my last Adobe update, my pdf files are nothing but a black window.  Have tried reverting to an earlier version of Adobe, but still getting a black window.  What next steps should I take?  Thanks.

  • I can no longer open any pdf files.

    As of yesterday, pdf's don't open!  I've tried the latest Adobe Reader, Preview, and Safari. Never had this problem before.  I've reinstalled Reader and restarted my computer (running OSX 10.8.3), no help.  This problem is true for my new and old pdf's.  The message I get in all cases is "There was an error opening this document. The file is damaged and could not be repaired."  Any ideas?  Is there a pdf destroyer virus out there running on Macs?

    Set Preview as your preferred app to open PDF files. Click once on any PDF and Get Info (command i).
    Towards the bottom of the info widow, Open With:
    Choose Preview, then click on Change All...
    To download a PDF from a website, right click (control click) on the link and Save Linked File As... and Preview (instead of Adobe) will download it. Save to any convenient location. Then you can open it in Preview with a double click.
    You can still use Adobe Reader by right click and Open With...
    Bonus: Preview has a smoother scroll than Adobe.
    Keep Adobe because its Flash Player will show web videos.
    Regards,
    Ian.

  • Why can i not open certain pdf files?

    I am having a problem opening pdfs. I have tried several times to open a pdf from my school but it gives me a blank page but no text. Other pdf documents open fine. I contacted tech support for the school and they checked document and were able to open and view it. I have a Surface with Adobe Reader Touch installed on it. I now have 3 pdfs I can not read or print.

    Not many details about anything... It's may be that those files were damaged in transit; PDFs do not seem very fond of travelling through the Internet.

  • Why can't I open/see PDF files that are embedded in an email or sent through the internet?

    I can read/see PDF files that are attached to an email, but I can't see/read them if they are embedded in an email or sent through the internet.

    I have a similar problem. I can open, read, and save PDF files, but I can't view my online bank statement on my Mac. The statement opens automatically if I use a PC, but on my Mac the page says I need Adobe Reader to view my statement. I already have the latest version of Adobe Reader. The problem seems to be that that the plugin only goes to the Libray. It doesn't get installed into Safari or into FireFox either.

  • Why can't I open some Pdf files with Acrobat Beta?

    I am using Acrobat.com Beta,and I don't have too many problems with converting to Pdf files, but opening some files that are already Pdf is does not work.I am told to download them ,and afterwards Itry to open them without success.Is there an answer out there?

    I'm sorry you're having trouble.Special PDF files such as PDF portfolios or secured PDF files or password protected source files cannot be previewed on Acrobat.com.
    Please note that not being able to preview a file should not interfere with the successful viewing of the file once downloaded.
    Are you able to open and view PDFs on your desktop? What happens if you try to download the file from Acrobat.com in a different browser?

  • Why can't I open my pdf files?

    I suddenly started getting a file conversion window asking me about Windows, MS-DOS, and other encoding when I try to open a file!  What have I messed up????
    Please help!!!

    Okay, I checked that and I could open the file when it said open with Adobe Reader.  I guess I should have said when I tried to open something from the internet it gave me the file conversion window.  Thanks so much for your help.  I was able to view what I needed.

  • Why cant I open any pdf file from websites? I can open pdf files that I have downloaded.

    When I try to open any pdf file that is on a website I can not open it. I have no problems with any pdf file that I have downloaded. I have Adobe X...... my OS is Windows 7 and I have upgraded to Firefox 4

    What happens when you try? Have you saved to your computer and then tried to open it?

  • MAC OSX version 10.5.1 and I can't seem to open any PDF - FILES HELP

    I am having a lot of frustrations opening any pdf files on Safari.
    I re-installed adobe acrobat reader 7.0.9 and nothing is happening.
    Everytime I attempt to open up a PDF file it's blank or black.
    Please help me
    don't know what's happening?
    Deena

    MAC OSX version 10.4.11 and I can't seem to open any PDF
    I'm having this problem as well. I have both Acrobat Professional 8.1.2 and Adobe Reader 8.1.2 installed with the proper internet plug-in, using OS 10.4.11. When I try to open a pdf file in Safari I get a window asking me to choose an application to open the file, but both applications are dimmed and cannot be selected. I have tried re-installing Acrobat Reader, but without success. In Firefox I simply get a blank, darkened window. __Previously, before I installed Leopard and was using Tiger, I had Acrobat Reader 7.0 as well as AR 8.0 installed, and I was only able to select AR 7.0, but it worked. Now nothing works. This is a serious problem that Adobe needs to address!

  • Can't open ANY pdf files. Updated to 10.1.8--still "Access Denied."

    Hello everyone,
    I am currently unable to open any PDF files.
    I recently did a clean re-install of Windows 7 (restored my Toshiba Satellite to out-of-the-box state).
    After that, I restored all of my personal files from an external HD.
    Now, every time I try to open a PDF, Adobe Reader gives me the following message:
    "There was an error opening the file. Access denied."
    The only solution I've been able to find online has been this:
    Edit > Preferences > General> Clear "Enable Protected Mode at Startup"
    Also,
    Edit > Preferences > Security (Enhanced)> Clear "Enable Enhanced Security"
    Neither of these has fixed my problem.
    I also updated to the lastest version--10.1.8--with no success.
    I also re-downloaded and installed PDF Creator and its companion, PDF Architect. Curiously enough, I can't open any PDF in that program either. I'm not sure if there is some global setting I'm missing or something.
    Access to these files is critical to my work, so any help is appreciated!
    Thanks,
    Lauren

    I updated from within the Adobe Reader X program (Help > Check for Updates) and it tells me: No updates available. Installed: Adober Reader X (10.1.8) MUI
    Is 11.0.5 something I would have to access another way?
    Also, I'm still not sure if that would fix my problem. It seems most people with the "Access Denied" error had it fixed with the very first 10.1 update, and I have 10.1.8, so I'm not sure what's causing mine.

  • Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

    Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

    Hey ilyaz20360341,
    Could you please specify how exactly did you transfer Acrobat from one MAC to other.
    You might need to deactivate the software from your old machine and then activate it on the new one with the same serial number (for Acrobat license) or Adobe credentials (for Acrobat subscription).
    If you have done the same way, then let me know if you are able to open Acrobat itself.
    Do you get any specific error message while opening a PDF?
    Hope to get your response.
    Regards,
    Anubha

  • Just upgraded to Lion, can't open any pdf file downloaded from internet that was fine with Leopard. How can I overcome this obstacle ?

    Just upgraded to Lion, can't open any pdf file downloaded from the internet that was fine with Leopard before. I just got a black screen when I clicked on a pdf icon on a given internet site, and same happened with several sites that I visited. How can I overcome this obstacle ?

    Try two things with Safari not running:
    1) Launch Adobe Reader, open its preferences, select the Internet category, and check the values under "Display PDF in browser using".  If it's checked, try unchecking it.
    2) Look in /Library/Internet Plug-Ins (at the top-level of your boot volume) for something names AdobePDFViewer.plugin.  If you see such a file, try moving it to a folder named "Disabled Plug-Ins" (if such a folder exists) or onto the Desktop.
    Then see how things work.

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