Why can't I open .csv files in Excel 2013?

We purchased (20) new machines all with Office 2013 (OEM) version.  We can no longer open .csv files with Excel 2013.  When we go to a machine with Office 2010 it opens perfectly.  The issue is with some change to Excel.  I see a lot
of complaints on the internet about this issue.  Since we have OEM versions of Office, I am not entitled to a downgrade to 2010.  I need to know what Microsoft is doing to fix this issue, or need them to grant us rights to downgrade. 

Hi,
In regarding the issue, I had tested in Excel 2013 of my PC. It seems worked fine. Thus, I suggest you try to do the following methods to test.
1. Import the CSV file into Excel 2013. Click Data tab>From Text
http://superuser.com/questions/407082/easiest-way-to-open-csv-with-commas-in-excel
2. Did you get en error message "SYLK: File format is not valid" when you open CSV file?
If it was, please try to follow the link to fix the issue:
http://support.microsoft.com/kb/323626
3. Please try copy one of the CSV file to notepad and save it as a new name to test.
4. You'd better upgrade the lastest patches.
Regards,
George Zhao
TechNet Community Support

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