Why can't I open email attachments?

''dupe of https://support.mozilla.org/en-US/questions/913129''
I can't open some email attachments.

Reset: hold down the home button along with the power button until you see the Apple, then let go.

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I can open my e-mail attachments if I'm in Internet Explorer but I cannot open email attachments if I'm using Firefox. Why?

I've been on here for hours trying to figure out where the directions are for this - there's never an answer but finally found it. Go to Tools, Options, Applications and then Help. That's where the instructions are for Firefox File Handling - it helped me alot, although I still like the way IE opens attachments better. I am getting so I really like Firefox though, especially how incredibly fast it is. :)

Why can't I open email attachments in pages any more

I have Pages app on my iPad, but am now unable to open email attachments with that app. the drop down box suggests 'open in books'
what can I do?

Reset: hold down the home button along with the power button until you see the Apple, then let go.

TS3276 why can't i open SOME attachments from email and most of the time i can open them?

why can't i open some attachments from some emails and not on others?

Read this link from Apple for more info:
http://support.apple.com/kb/PH11778?viewlocale=en_US&locale=en_US
The Apple Communities is a free information resource, but posting the eventual answer helps future users to learn solutions.

After my OS update I can no longer open email attachments. What could be the issue??

After my latest OS update I can no longer open email attachments. What might be in the issue??

Quit Mail and restart.
Select each of your mailboxes and select Rebuild under the Mailboxes menu.
If those don't help, then reinstall Yosemite:
Reinstall Lion, Mountain Lion, Mavericks or Yosemite without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, Mavericks, or Yosemite
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Why can't I open emails on my BigContacts CRM records?

I use a web-based CRM system. Last night it suddenly blanked out some images but mor importantly did not allow me access to emails stored on each record.
I am able to access the site fully with Internet Explorer.

Shonko wrote:
Why can't I open emails on my iPad air 2 but can open the same email address on my laptop?
Don't know why. Could you maybe provide more details in order to get some troubleshooting tips.
Like what happens when you try? What email account? What troubleshooting's steps have you tried?

Since I updated to ios 7, I can no longer open email attachments in gmail. Can anybody help?

since I updated to ios 7, I can no longer open email attachments in gmail. Can anybody help?

Hi there Leticia25,
You may find the troubleshooting steps in the article below helpful.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
-Griff W.

Can no longer open email attachments

All of a sudden I was unable to open email attachments with my att yahoo account. I was able to open them using Explorer. I tried all the suggestions posted including clearing history, safe mode, and resetting Firefox, to no avail. This problem occurs with all email extensions.

RNORTH
''I solved the problem by doing an uninstall and reinstall of Firefox ''
Glad that worked for you. <br /> Whilst posters in this thread have the same broad and vague symptom the cause may vary. Reinstalling Firefox may be overkill for this type of problem, and a simple reinstall is often not a very good solution to anything.
Walter & the sign out solution.<br />Probably a quick and simple trick if it works. The clear cache and site cookies suggestion in the second post of this thread is probably a more reliable method of doing of solving that sort of issue.
== ''';-)''' ==
This reminds me of another Forum I was on.
Threads often had suggested solutions along the lines of
#Uninstall browser A use browser B, that worked for me
#Followed by another poster saying uninstall browser B use A
In fact the thread would be one where clearing cache and cookies would be the preferred solution. Uninstalling a browser and reinstalling a brand new instance of another has a similar effect to clearing cache and cookies, but is nowhere near as convenient.

I use gmail on my ipad. Why can't I open any attachments? Not word files, not photos, nothing. Thanks

I use g-mail on my ipad. I have no trouble receiving mail, but I cannot open any attachments of any kind. Why?

For Gmail attachments, if they are PDF files (as well as many other formats) when you are viewing them on the iPad in Safari there is an option to "Open in iBooks" just below the tab you have open (at the top of the page).
From iBooks you can print them to a wireless printer easily.
Hope this helps.

Why can I not open email from comcast?

Suddenly I have lost the capacity to open email on my Comcast account. I can view that I have mail but they will not open.

FIXED!
Had the same problem. AOL had been working for months, stopped working for no reason. I checked the settings against aol's instructions and the username was wrong - aol state that the username should not have the @aol.com suffix but it did. The next problem encountered was that the iPad would not let me change the username under outgoing smtp settings. Answer is to do the following:
Go to settings -> mail ->aol account ->outgoing mail server.
Turn the primary smtp server off.
Create a new one for smtp.aol.com with the username without @aol.com at the end and your password.
The rest of the settings should populate automatically.
Good luck.

Why can't I open my attachments in my email

I cannot open my attachment in my email. When I go to tools to attachments it will only save attachments on my desktop or I have to downloadthe attachment to open it. When I send an attachment and I want to open it to make sure it is the same one it does the same thing.

Hi Matt,
I did try to install the add-on, but it came up as a white square I could not open!
They are genuine emails sent by my daughter mostly, as pdf., from Windows Live Mail, which I do not like, but although she uses Firefox, she has not been able to install T/bird, but that is another story.
I am hoping that I have solved the problem, however. I had the same problems with things like bank statements, which I could neither open nor save. In the Firefox help department, I found out about options, attachments and scrolling down to make Adobe Reader the default browser, so in T/bird I went to tools, options, attachments and did the same thing there. It seems to work, so I just need to wait till someone sends me an email with a pdf attachment.
If it works, great, and thanks for your help. If not, I will be back! Regards, Bill Ure

Why can't recipients open file attachments that I email from iFiles?

I currently use iFiles on my iPad to store and organize my business files but when I send any file from iFiles as an email attachment, my recipient can not open the attachment. Instead of showing in their email as attachment that requires a double click to open, it appears in the body of the email as a box with a red 'x' in the middle of it. Conversely, I use Documents To Go on my personal iPad and have no issues emailing any of these files as an attachment.

Google calender?
For iOS:
https://support.google.com/calendar/answer/151674?hl=en&ref_topic=13950
For android:
https://support.google.com/calendar/topic/2586645?hl=en&ref_topic=13950

Why can't I open emails in my inbox that arrived before today - I can open today's messages and I can open earlier emails tha are stored in other folders

Yesterday I had a message that I could not "get mail" because my inbox was full and that I should delete some files or compact. It only had about 20 messages in it but I had ignored suggestions that I compact for a while so I went to the menu and hit compact. Then I could get mail and I could open it while it was in my inbox.
This morning I got mail and I was able to look at it and I deleted quite a lot. A little later (I had restarted my computer in the meantime) I wanted to look at an email in my inbox. It appeared to open but had no content at all. Similarly when I looked at the message at the bottom of the screen it did not show there at all. The only messages in my inbox that I can look at are the two that arrived today.
I am able to open messages that are stored in other folders. But moving a message from the inbox to a folder does not make it able to be opened.
Another odd thing; in the inbox, one message that I can open shows the wrong sender - the sender of a message I had been moving to see if it could be opened if it were stored elsewhere; but the sender is correct when I open the message.
It is all very weird.

This sounds like you do have a corrupted Inbox file.
First of all create a backup of your profile folder.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring
Then try to repair Inbox.
Right-click Inbox - Properties - Repair Folder

Why can't I open email pdf ad administrator, while computer user can?

I can't ope email pdf file as administrator, while computer user can?

When I opened outlook yesterday, there was a 7 mb pdf I needed to review. I moved my cursor over the pdf. A description window opened detailing the pdf specs. However, Double clicking did not open the pdf. Right clicking did not open a drop down options window. I had the file sent to me three times under different names but the pdf would not open. Opening up older emails I discovered that I could no longer open any pdf from outlook.
You can go to top highlight attachment and then save attachment.
But what changed and how to I change it back to be able to open pdf from outlook when reviewing email.

After a windows 7 update this past week, why can't I open emails at my hotmail accounts like I could before the update?

Up until a recent windows 7 update last week, I could access my hotmail accounts without a problem using Firefox. I can get to the hotmail site as before, but when I click on any link, e.g. emails, nothing happens. How can I resolve this problem? I can open the same emails using IE or Google Chrome (booooooo).

Same problem and I found a temporary solution download IE. Mozilla won't let me then someone else will . I am really sick of these crappy supposed upgrades that just make things worse! At this time Firefox, we need stability and dependability not another disposal piece o crap!

Why can't I open email attachments?

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