Why Can't I open Encore in Premiere Pro ?

I'm only 14 days into my Adobe Cloud subscription.  Is that why Encore won't open? I tried to send a sequence from Premiere Pro using dynamic link and I tried
to open encore on it's own.  Neither way worked.  What's my solution?

Right, the splash screen.  Right, “not responding” is at the top of the screen.  Right, it freezes on the same message all the time.  I can’t tell you which one it is any more. When I click on the short cut icon on my desk top or the same icon next to the app in the program window I get the message: “Adobe Encore.exe” that this short cut refers to has been changed or moved.  So the short cut will no longer work. I uninstalled premiere pro and reinstalled it. and it reinstalled with the yellow caution sign. When I clicked more details it said “installation complete though some components failed to install correctly. Install couldn’t find “file (seq 261) That was error #DF 012.  Error DF 024 said it was unable to preserve original file at “C:\Program Files\Adobe\Adobe Encore CS6\32\Adobe QT32 Server.exe” error 5.  Access is denied. (Seq 261. Premiere now works fine but the dynamic link to Encore has Encore grayed out, so it’s not functional.

Similar Messages

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    I get this symbol when I attempt to open Encore. The same notice apperas after rendering a project in order to burn a DVD

    OK, a couple of things to try. Not sure exactly which order I'd attack in, but let's try it this way:
    1.) Invoke the error message. Immeditatley open Windows' Even Viewer and follow along with the suggestions in this LINK. It's a PE article, but should apply to En. Might be some worthwhile clues there. You will have to dig around a bit, as these clues will likely be hidden amongst all that cryptic code.
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    PS remember that with the Repair Install, you will first initialize the installer, just like a normal install. Be patient.

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