Why can't I open my start page on my hp laptop and the side screen won't open so I can turn it off

I can't open my start page and I can't shut off my computer even when I push the little window button on my laptop it won't open.I't will go to sleep when I push the power button .

Hi @grandmaman ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Notebook and getting a blank or black screen on startup. Try performing a hard reset.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Here is a link to computer won't start for Windows 7. Windows 8 here.
If that does not help at the end of the document it shows you to do a hardware test.
I hope this helps you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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