Why Can't I open pictures on my Droid Maxx--says 30KB--Download/Reject

Every time I receive a text with a pic attached I get---Message size: 30 KB---Download Reject. BUT it won't let me download. Any suggestions?

Hi Jrocks1,
That's not good! We know that picture memories are important. What device do you have? What happens when you click on download? Do you receive an error message, outside of download reject? Has your picture message download ever worked?
Thanks,
PamelaF_VZW
Tweet us @vzwsuport

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Why Can't I open pictures on my Droid Maxx--says 30KB--Download/Reject

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