Why can't I open some Pdf files with Acrobat Beta?

I am using Acrobat.com Beta,and I don't have too many problems with converting to Pdf files, but opening some files that are already Pdf is does not work.I am told to download them ,and afterwards Itry to open them without success.Is there an answer out there?

I'm sorry you're having trouble.Special PDF files such as PDF portfolios or secured PDF files or password protected source files cannot be previewed on Acrobat.com.
Please note that not being able to preview a file should not interfere with the successful viewing of the file once downloaded.
Are you able to open and view PDFs on your desktop? What happens if you try to download the file from Acrobat.com in a different browser?

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