Why can't I open the Mail ap. on my Macbook Air?  It is also preventing 'shut down'.

My 1-year-old Macbook Air operates on OS X version 10-9-5.
Last night I went to shut down, and was informed that the Mail ap. was blocking shut down, and that I should close Mail and try shutdown again.
But I then found that I could no longer access Mail, though its icon has the little white bar indicating it was already open.

Open Activity Monitor from the Utilities folder or the Spotlight menu. Select the unresponsive app in the Activity monitor window. Choose Quit Process from the View menu, or click the Force Quit button in the toolbar of the Activity Monitor window.
       http://support.apple.com/en-us/HT201276

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