Why can't I open the trials?

I installed the trials of illustrator, photoshop and indesign through creative cloud but whenever I click them the send me to the website where there is a link that I can click which in its turn sends me back to where I started. SO how do I open the programs to start working? I can't find them on the computer either.

Hi,
Please click on Utilities and go to Adobe Installers and if the above mentioned Products shows up then uninstall it. Once done please restart Mac and try reinstalling the applications.
Please let me know if it helps.
regards,
Abhijit

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