Why can't I pay for items on candy crush game? All my payment details are correct!

I can't seem to be able to buy any items from the game candy crush even though my payment details are correct the game just tells me to contact iTunes! Does anyone know how I can correct this or who i need to contact?

" just tells me to contact iTunes!"
Then do exaclty that.  Contact itunes support.
Click Support at the top of this page, then clickt he link under Contact Apple Support

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