Why can't I purchase a tv show? Saying I must contact iTunes
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We are fellow users here on these forums, we won't know why. If you haven't already done so then you can contact iTunes Support via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I go to purchase in my app then asks to confirm my order then it says i must "contact itunes support to complete this order". ***?
Click on support at the top of the forum and then contact is on the bottom left on the page that opens.
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Hi,the new account i created cant go through, it says i need to contact itunes support to complete the transaction. What is this? i choose none as payment options, this could be problem? but i will use itunes card to but apps later.
Click Support at the top of this page, then click the link under Contact Apple Support
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HT5691 Why can't I purchase applecare support for my iphone5 that was bought from ATT?
Why can't I purchase applecare support for my iphone5 that was bought from ATT?
not online like I usually do.
when I enter the serial number, it shows standard warranty with no option to purchase exended applecare+ -
Why can't I purchase movies on my iPad? When I hit buy it doesn't download.
Why can't I purchase movies on my iPad? When I hit buy it doesn't download.
Ok. That's strange. The download should show up immediately in the lower right. Even if it is stuck, you will se the red number. So something is blocking the purchase. Take a look at setting, restrictions, and see if something there is turned on that might be blocking you.
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Why can't I purchase my entire wish list anymore?
Why can't I purchase my entire wish list anymore?
You can't buy it all at once, if that's what you mean. Apple for some unexplained reason removed the "Buy All" option a while back. Perhaps they'll put it back in a future update; it's a subject that certainly has been brought up a number of times in these forums.
Regards. -
I have tried to re-install Lion, delete different cach folders, etc., nothing is working - I keep getting the same message:
We could not complete your purchase
The product distribution file could not be verified. It may be damaged or was not signed.
Please can anyone be of kind assistance.
Thank you!
Zanjan FromerI have tried to re-install Lion
If you are trying to reinstall Lion, you need to use Lion Recovery
Why can't I purchase and download Mountain Lion? I get the following message: The product distribution file could not be verified. It may be damaged or was not signed.
For that issue, quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading MLion.
***** Your post is rather confusing. There's a difference between reinstalling Lion and downloading Mountain Lion. -
I am from Canada, why can't I purchase iTunes with my PayPal? I want to request that iTunes works this out for Canadians.
sodafox wrote:
I am from Canada, why can't I purchase iTunes with my PayPal? I want to request that iTunes works this out for Canadians.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Good Luck. -
The cc on my acct doesn't have the $ to buy an app that I want but my account has $50.00 credit. Why can't I purchase the app with gift card?
It says there is a problem with my payment information and prompts me to change payment info but I am only able to change it to another type of cc not gift card balance
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Why can I not purchase lollipop? I am able to purchase other boosters but not this one. Any suggestions??
What happens when you try to buy it, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Why can't I buy a tv show on itunes???
why can't I buy a tv show on itunes? when I click on buy it takes me to verify my billing info and when I do it asks me to enter my password for the thirth time and it will take me back to checking my billing info over and over and over.... it doesn't tell me that I am entering any info wrong. neither I am.
No idea, absent some idea of what exactly you were doing to "get a tv show ..... on my iPad".
The procedures described in your User's Guide will work for most. Have you tried them? -
hello i buy itunes card and i have 12 but i can not buy the jewels of the game hay day when i try show me the message contact itunes for support <<your purchase could not be completed >> what can i do
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
why can I only purchase content from the store in my home country. Sometimes the dont have the content im after but other countries stores do
Because this is how the itunes store works.
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Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?contact itunes support
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HT5622 Why can't I purchase after I update my payment detail?
Why can't I purchase after I update my payment detail?
My first suggestion would be to double check and make sure that the changes were saved in the payment information area of your account, to back and check to be sure.
Settings>iTunes and App Stores>Apple ID> Tap your ID. Then Tap View Apple ID. Enter your password and go to Payment Information and check. Check the expiration date, biling address, security code, etc. and then save your changes.
If everything is done successfully, you will get an email from Apple notifying you that they received changes to your account and if these changes were not made by you... Etc, etc. When you get that email, you know that the changes have been confirmed.
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