Why can't I purchase anything on my iPhone

I'm try to purchase with my iPhone been working fine now it says go to iTunes support why am I having this problem

Click here and ask the iTunes Store staff for assistance. Only they can say why.
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Similar Messages

  • Why can i not purchase anything after redeeming my voucher?

    Hi, i got this voucher as a gift and when itunes has asked for me to redeem my voucher i put in the code and it accepted it, but when i go to purchase anything it still asks for credit/debit card details. also it is not showing me how much is on the account after redeeming it.  i tried to re enter the voucher code but its saying its already being used due to accepting it the 1st time.  i would appreciate any help Thanks

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • HT5622 Why can I not purchase anything from I-Tunes

    I am having problems purchasing anything from I tunes.  I KNOW I have the correct ID and password. However, I tunes will not let me purchase anything.  I log into I tunes and it will show my user ID as logged in, but won't let purchase anything when I try to do so.  I tunes prompts me to verify my billing information, but first I have to re-enter my password.  This is an endless loop. I will enter the correct PW and Apple ID and it will not say the password is wrong, just says verify billing information, and to re-enter the password again.  Any ideas Why? Thanks in advance

    You need to do what it says to do and contact itunes support:
    http://www.apple.com/support/itunes/contact/

  • Why can't I buy anything on my iPhone

    My iPhone won't let me buy anything anymore and I really don't know why can someone please help

    I can't buy anything either. Whenever I try to buy something, it says:
    unable to process in app purchase.
    We  encountered an error when trying to initiate an in-app purchase.
    Please help me!

  • HT5622 I put a payment method why can't I purchase anything on my games?

    I try make a payment on a game add on and it's not letting me get it. Why?

    What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem then some info as to what happens would be useful.

  • Why can't I purchase anything from iTunes Store?

    I'm trying to download a TV series but when I put in my ID and password it says :could not complete your iTunes Store request, a network connection was lost. I have a good connection, safari is working well. What could be going wrong?

    Hello there, Geri-Lynn.
    The following Knowledge Base article provides some great steps to follow to troubleshoot the issue you're describing:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Specifically:
    Troubleshooting on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
    Update iTunes to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
    If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
    If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
    Additional Information
    If the steps above did not resolve your issue, be sure that your specific alert is not listed in iTunes: Possible iTunes Store errors. Then, if your issue is still unresolved, follow steps in iTunes: Advanced iTunes Store troubleshooting.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Why can't I purchase anything on itunes

    I hope this is because of it being Christmas. It just tells me itunes cannot "complete my request at this time." (sorry - don't know where else to post this, no itunes discussion)

    I'm 95% sure that it's just the Christmas rush. I was on it last night, and downloaded a song with no problem.
    But think, everyone that got an iPod or a gift card for Christmas is now going to upload it after they open the gift. Think of how many gift cards and iPods were given out.. We're talking A LOT here.
    That's quite a bit for one server to handle (If you know about how servers work, then it makes sense =P). Just give it a bit. It's frustrating, but don't worry- it's not just your computer.

  • Why can't I purchase anything?

    II've tried to get free apps last night with no sucsess then did the update this morning tried again and still nothing. It seems there is no password prompt where there should be one. And yesterday I store serch worked this morning it's not.

    Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
    Do not change your settings.

  • Why can't I purchase music on my iphone?

    When I go to purchase music (buy album) on my iphone thru itunes it won't download! I have the correct account info in and have done this numerous times before but last couple of days when I select BUY it DOESN"T Download!! Please help

    Have you tried puchasing from iTunes on your computer? Just wondering if there is an issue with your account.

  • Why can I not print anything from a web page?

    Why can I not print anything from a web page?

    Thank you, but I still haven't solved my problem. I tried the reset suggestion. But I cannot find print.print_printer preference. Maybe the word "printer" is to be replaced with the name of my printer. But because of the warning that making any changes is a very dangerous thing to do, I hesitated to do anything.
    I have located the Print to file option, but it is not checked.
    This problem did not exist before the Firefox update of about 6 months ago. Today I downloaded the latest Firefox update, hoping that would solve my problem, but it did not.
    Thank you for your continued assistance.

  • Why can't I download anything or update

    Why can't I download anything or update

    Sorry, we will need more information if we are to help. What specifically are you trying to do? What have you tried to fix the problem and what was the result?

  • Why can't I purchase my entire wish list anymore?

    Why can't I purchase my entire wish list anymore?

    You can't buy it all at once, if that's what you mean. Apple for some unexplained reason removed the "Buy All" option a while back. Perhaps they'll put it back in a future update; it's a subject that certainly has been brought up a number of times in these forums.
    Regards.

  • Why can't I purchase and download Mountain Lion? I get the following message: The product distribution file could not be verified. It may be damaged or was not signed.

    I have tried to re-install Lion, delete different cach folders, etc., nothing is working - I keep getting the same message:
    We could not complete your purchase
    The product distribution file could not be verified. It may be damaged or was not signed.
    Please can anyone be of kind assistance.
    Thank you!
    Zanjan Fromer

    I have tried to re-install Lion
    If you are trying to reinstall Lion, you need to use Lion Recovery
    Why can't I purchase and download Mountain Lion? I get the following message:  The product distribution file could not be verified. It may be damaged or was not signed.
    For that issue, quit the App Store if it's open. 
    Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
    Type this exactly as you see it here:
    /Library/Preferences/SystemConfiguration
    Click Go
    Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
    Relaunch the App Store and try downloading MLion.
    *****   Your post is rather confusing. There's a difference between reinstalling Lion and downloading Mountain Lion.

  • Why can't I download anything online? This includes itunes, applications from the mac app store, and flash plugins.

    Why can't I download anything online? This includes everything from itunes song files,to Apps from the apple app store, to flash plugins. I am also unable to install a game on disk. I get messages that 0 kb is available when I just got the computer a week and a half ago and only installed microsoft office and adobe photoshop. Help!

    This is a confusing complaint...and kind of disturbing. Perhaps you could answer a few questions:
    1. How much space is left on your HD? If there weren't any available space left, it would be very difficult to boot your applications.
    2. Do you back up at all? Given your situation, it might be a good time to start, given the situation. Backup drives are relatively inexpensive these days.
    If this problem persists, a visit to your local Apple Store might be a good idea - but until then, please let the community here help.

  • I am from Canada, why can't I purchase iTunes with my PayPal? I want to request that iTunes works this out for Canadians.

    I am from Canada, why can't I purchase iTunes with my PayPal? I want to request that iTunes works this out for Canadians.

    sodafox wrote:
    I am from Canada, why can't I purchase iTunes with my PayPal? I want to request that iTunes works this out for Canadians.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Good Luck.

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