Why can't I purchase music via iTunes with credit available

I have £17 available to spend from iTunes voucher. I have purchased music and other apps, I also have sufficient gb for the song I want to purchase. The song costs 79pence, but I am unable to select the purchase button. Any ideas how this can be resolved?

Are you trying to purchase this as a gift? Then it won't work.
Check with iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • HT201303 Why can't I purchase music from itunes store via my authorized laptop?

    Could this have something to do this the fact that my account was set up while I was back home in the United States of America and now I'm deployed in the Middle East?  As stated, my laptop is authorized in itunes for purchases and I have purchased music in the past from this PC. Any suggestions? thanks!

    Are you logging into the US Store, JG?

  • HT1904 Why can't I purchase music with my iTunes gift card on my iPhone4S

    Why can't I purchase music with my iTunes gift card on my iPhone4S

    That could hardly be more vague.
    What happens when you try?
    Any info at all about your issue?

  • Why can't i purchase music from an overseas store

    Why can't I purchase music from the US ITunes Store when based in AUS. I can't even find the music I want in searches unless i search overseas.

    This has been covered here many times already, but once again: Apple has no choice in the matter. It's due to restrictions placed on Apple by the record companies and other rights holders.  Quoting from This Business of Music (10th Edition) (by M. William Krasilovsky and Sydney Shemel et. al,  Random House LLC 2007) (and thanks to the Mimico Kid for the reference) :
    The difficulty of establishing workable business models for digital files (...) extends to where they are sold and where they are played. This is the issue of territoriality, and it is an illustration of how the Internet makes it necessary to reexamine basic assumptions that have been taken for granted (...).
    (....) In the music business the primary problem is that copyrights are national and therefore specific rights are tied to national laws and the interpretations of national courts.
    (.... T)hough we can one day hope to see the development of common standards with respect to copyright, the fact that the music business is building upon a history of nation-specific contractual relationships means that the goal of universal international standards is not, for the forseeable future, a practical one.
    (...) Adding to the difficulty (...) the copyrights themselves may have been assigned to different companies in different territories. The best hope for a cleaner start and a simpler future is worldwide recognition that digital uses are in fact - and should be in law - totally new.
    The content owners don't like cross-border sales of CDs either, but there's nothing they can do to stop such sales. They can, though, and do stop cross-border download sales, since if the download stores refuse, the rights holders won't license the tracks to that store.
    So unless and until the record companies, et. al,  all get together and agree to allow download stores to sell cross-border, there's absolutely nothing Apple or any other download store can do.

  • Why can't i purchase videos in itunes?! is it a country/region restriction!?

    why can't i purchase videos in itunes?! is it a country/region restriction!?

    You can only purchase what the itunes store in your country sells.
    The owners of the distribution rights of music/movies/etc. must allow itunes to sell their content.  Unless and until Apple is able to reach an agreement with these companies, then they will not be able to provide.

  • Can't transfer purchased music from itunes to ipad

    I can't transfer purchased music from itunes to ipad 3 "because file could not be converted".

    Which file format?  We can't see which files you have from here.

  • Why can i not buy music from itunes store,this only happened recently

    Why can i not buy music from itunes store,this has only happened recently ?

    O.K. Everything seems to be in order now!
    I don't know what happened but this is the results....
    After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
    A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
    So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

  • I recently moved to USA from Canada. I have not changed my apple id but I have changed my phone and computer. Is there a way to retrieve my purchased music via iTunes? I checked what was available to download and only got a few digital booklets.

    I recently moved to USA from Canada. I have not changed my apple id but I have changed my phone and computer. Is there a way to retrieve my purchased music via iTunes? I checked what was available to download and only got a few digital booklets.

    Most Windows users don't.
    Purchase an external hard drive and use the backup software that comes with it to backup files from your computer.
    Buy TouchCopy and install it on your new computer, connect your old iPod and transfer your songs to your computer.

  • I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

    I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.

    If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.

  • Can't copy purchased music from iTunes to iPod(logged into a Windows domain

    I'm running iTunes on Windows XP. I've been using it to manage my music including purchasing music for iTunes.The laptop I'm using I also use it for work and log into a work Domain. I recently purchased an iPod (video) and attempted to transfer music via iTunes. When I manually try to transfer purchased songs only iTunes closes. I can transfer songs that have been imported into the library via CD. I receive a message "iTunes has encountered a problem and needs to close. We are sorry for the
    inconvenience." My user login has administrator rights to the PC (where iTunes is installed). All my music files are kept on an external hard drive. I've called Apple support and reinstalled the software several times with the same results. I did create a new user that logs in to
    the PC (not the work Domain), that can somehow transfer the music to the iPod. But I can not see any folders, playlists, or purchased music that was established when logged on the work Domain. That solution isn't sufficient because I can't normally create different users
    and run iTunes (and other products) this way.
    Anyone encounter this problem? Any suggestions?

    This sounds like an interesting snag - clearly if you can get copied CD tracks onto the iPod there isn't an issue PC to iPod.
    I wonder if the inability to copy downloaded music is related to the very clever stuff Apple do to prevent you writing more than seven copies of those tracks? Just a thought - I have no idea how it all works, but it occurs to me it could get embroiled in network stuff?? If you are friendly with your administrator ask them if you can have a go at connecting your iPod to a computer with admin rights, and see if you get a more helpful error message.

  • Can't transfer purchased music from iTunes to iPod

    When I try to transfer purchased music from my Itunes music folder to my iPod, I get the following error message: "Some of the iTunes Store files in the iTunes library were not copied to the iPod because the iPod may only contain content from five iTunes Store accounts."
    What I have done to try to address the problem: I have downloaded the latest version of iTunes, (it was only after this download, actually, that I began to have the problem) read the help article entitled "Some songs in iTunes won't copy to iPod", de-authorized and then re-authorized the computer (didn't work) and gone through my iPod to delete any songs that were on burned cds given to me by friends, which potentially originated from other iTunes accounts.
    Perhaps I have overlooked something, but my iPod is only registered on three computers, and I am unable to transfer my purchased music to my iPod. Interestingly, I had no problem transfering my purchased songs onto my iPod before upgrading to the latest version of iTunes last month. It has only been since the upgrade that I can no longer transfer purchases. I subscribe to several podcasts through National Public Radio (free)-- could this be a factor?
    Please help. I still have 19 GB of free space and if I can't transfer purchases, then it's kind of a waste of space. Thanks so much for your time~

    Greetings from Mancunia.
    I am having a similar problem. After years of trouble free use, my 'pod is now giving me trouble, well the new iTunes software is, anyway. See here : http://discussions.apple.com/thread.jspa?threadID=255305&tstart=0
    Why can't I add my new downloaded tunes to my pod? ARRRRGH!
    help me!
    CHEERS
    mackers

  • Why wont my entire music library sync onto iTunes on my MacBook Pro? Why will only my purchased music from iTunes sync?

    Background Info
    I recently took my MacBook Pro 2011 to the Genius Bar because I was having issues with the logic board. Unfortunately the computer would freeze, emit three continuous beeps and basically render it useless every time I turned it on. Thus I was unable to do a more recent back up before taking it into the store.  The first time I took it in, they said that the RAM and the logic board looked fine after running system diagnostics. They held onto it for about a week and when I got it back they had said that it was simply an operating system issue and that they had wiped it and reinstalled Mavericks instead of Yosemite which I had been running previous to my issues. However as soon as I took it home, the issues persisted and so I returned to the Genius Bar in hopes that they would see that the logic board was having issues. This time they sent it off to Texas to have all of the faulty parts replaced for a flat rate which included my logic board and optical drive. When I picked it up the lady at the Genius Bar said, "Good news, we didn't have to touch any of your files so they should all be on the MacBook."  Alas they had already been wiped in an attempt to fix my laptop that failed. So all of my music from CD's as well as mp3 downloads of recordings done by boyfriend and other small artists not purchased from iTunes are gone.
    Issue at Hand
    I just got my MacBook Pro 2011 back after having it wiped by the folks at the Genius Bar. With only an old back up from 2 or 3 months ago on my external hard drive, I don't have a lot of my more recently downloaded music saved anywhere. All of my iTunes purchased are easily retrievable from iCloud and what not but mp3 downloads of personal recordings done by boyfriend and other small local bands, mp3's purchased on Amazon, mp3's purchased from Bandcamp, free mp3's from Soundcloud artists, etc. will not sync over to my MacBook. All of these songs are still on my iPhone 6 thank goodness but I would very much like to sync them over to my MacBook. If anyone knows how I can overcome this, please let me know. Thank you very much.

    Basically anything not purchased from iTunes that is on my iPhone 6 will not sync over to my MacBook. I have tried to just manually back it up but only the purchased music will sync over to iTunes.

  • Can only see "purchased" music in iTunes

    The rest of my music collection is visible on my iPod, but I can only access "purchased" from my laptop.  So, when I search for a song in my library, it fails to appear unless I have bought the song from Apple.  What happened to the music I imported?

    Are you in the USA?  Currently you can only re-download movies in the USA and not even all of those (studio dependent).
    Before deleting duplicates I would make sure it isn't just two links pointing to the same file.  If it is, delete the link but not the file (especially if you cannot download it again).  In general you need to exercise caution when dealing with duplicates because some are not really.
    How to find and remove duplicate items in your iTunes library - http://support.apple.com/kb/HT2905
    http://dougscripts.com/itunes/itinfo/dupin.php (commercial)
    Posts by turingtest2 about different types of duplicates and techniques- https://discussions.apple.com/thread/3555601 and https://discussions.apple.com/message/16042406 (Note: The DeDuper script is for Windows)

  • Why can't I buy music on itunes in bermuda

    I have just moved to Bermuda from Canada -- now I can't seem to buy music from itunes....?

    Not all iTS are the same due to copyright issues. The iTS will sell what the copyright holders/content owners allow them to sell.
    You also need to have a credit card and address that match's the iTS of the country that you want to purchase from.
    MJ

  • Can you transfer purchased music from itunes to Musicmatch?

    I like using itunes but my mp3 player isn't compatible. Wondering if all those purchased songs are wasted.

    Your purchases are in protected AAC (m4p) format which is not compatible with any other software but iTunes. You can burn your purchases to an audio CD, that audio CD then can be used like any store bought CD. Hope this helps.

Maybe you are looking for