Why can't I re-install CS4?

Dear friends on the forum:
I recently purchased Abode CS4 on-line
and managed to install it OK.  Just the other day, however, it crashed and wouldn't let me launch it again so I
uninstalled CS4, used Cleanscript then re-downloaded the program and re-installed it--or tried to!  What I got was that little window that appears right off the bat
saying "Adobe Premiere Pro Installer: Initiallizing" with the caption below reading "Checking System Profile"  All well and good.  However, that thin blue line indicated progress of the process gets 90% accross then stops, never to go to the end.
Any suggestions as to what I might do about this?   I have a PC running Windows XP Home Edition with an Intel Pentium 4 CPU with 2.8 GHz and 2.5 GB of RAM.
Many thanks for any and all input!
Regards, Lewis

Yes I did buy my copy of CS4 from Adobe, Bill.  I didn't deactivate my copy before uninstalling, however.  How does one do that?  In any case, I went through this twice.  The first time, I simply uninstalled CS4 by going through the control panel.  Then I ran Clean Script but, of course, CS4 was already gone so I uninstalled all other CS4 applications (like Encore).   I then reinstalled CS4 from the setup file that was already on my computer and it was when that problem with "Checking System Components"or however it was phrasedcame up.  I tried uninstalling everything again and deleting the setup files, re-downloading it all and trying to re-re-install!  Same problem.
I tried the link to kindly provided but it led me to "Unexpected Error" at the site where it was supposed to be.  I will try again later.  In the meantime, if you have any further suggestions in light of the above, I'd be humbly grateful. 
A computer-savvy friend suggested that I purchase a new hard drive, install it on my computer along with my O/S (Windows XP) and CS4 and get the BIOS to point to that drive when it goes to boot up the computer.  He said that I should dedicate this drive exclusively to my video work.  Does any of this make sense? 
Many thanks!
In appreciation, Lewis
Date: Thu, 2 Dec 2010 12:47:12 -0700
From: [email protected]
To: [email protected]
Subject: Why can't I re-install CS4?
First, when you say that you bought CS4 "online," did you buy from Adobe Store?
Before you did the uninstall, did you deactivate your copy?
Here is a basic http://forums.adobe.com/thread/569663?tstart=0 that covers general installation issues with Adobe programs.
Good luck,
Hunt
>

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