Why can't I re-install my PS Elements 11 on a new computer.

Why can't I re-install my PS Elements 11 on a new computer. It has been removed from the old machine. I have paid for a license key and would like to install it on my new HP. It tells me that the license key has expired. Why, I was unaware of obsolescence?. I am not very happy!

You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available - 24 digits commencing 1057. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

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