Why can't I receive e-mails or attachments with text? Ongoing problem

This has been going on for months, I call tech support and depending who I get is what they do. One guy will say it's the phone and have me do a bunch of stuff, sometimes it works, sometimes it doesn't and they fwd me to the next level of support. Next level will tell me it's a problem on their end, fix it, and it last a day or 2. I had enough of this. Everything was reinstalled, new simm card put in, same thing happens. I do not get e-mails, I do not get attachments in e-mails or text messages. I have the Droid. This has been going on from day one. What can I do? Sprint keeps sending me e-mails to go back to them, I'm getting close. Verizon suppose to be reliable, I'm not seeing it.

Droid razr
Android ver 4.1.2
System ver 98.72.165.xt912
Baseband vee cdma_n_05.21.00r ltedc_u_09.1d.00
Hopefully that's all u need. The email is (removed) it has been uninstalled and installed countless times using setup reinstalled. With tech support. Preinstalled, not downloaded from play store. I was able to get text working last night by removing some preinstalled texting software, picture of a bulldog was the icon. I never used it, may not be related. Emailed worked also but today its down again, no incoming.
The phone in question is (removed).
I'm sure you have the records of the number of times i contacted support.
Thank you
Adrian Navarrete
Sent from my Verizon Wireless 4G LTE DROID
Private info removed as required by the Verizon Wireless Terms of Service
Message edited by admin_moderator

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