Why can't I receive or send faxes on my MacBook

Am using (OS10.6.8), an external wireless Bell modem, have all the boxes checked off to receive, and the Bluetooth is "idle". What's the problem? Should I try virual faxing? Thanks.

Mac OS X 10.6 Help: Sending a fax
Mac OS X 10.6 Help: Print & Fax preferences

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