Why can't I receive text messages from certain phone numbers?

I cannot receive a text message from one particular number.  We have both checked our phones to make sure we had not blocked each other, which we didn't.  She also is a verizon customer but has an android while I have the iphone.  She can receive my texts but I cannot receive her reply. 

    Hi Coggin. Sounds like you and your friend started in the right direction to find out why her messages aren't getting to you. Budone has a great suggestion to make sure she doesn't have your number stored with a 1 in front. That can actually cause the Android phone to have trouble sending the message to your number correctly. Since you are able to send with everyone including her and she is having trouble sending to you, that tells me it's more likely something we need to look at on her end. Is she getting any error message? Are you the only one she has trouble sending to? Has she ever been able to send you a text before? If she has, when's the last time it worked? Is she using any third party messaging applications from the market? I know that's a lot of questions, but they'll help me get you up and running with the answers.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

Similar Messages

  • Why can't I receive text messages from other iphone users after upgrading to iOS 8?

    Why can't I receive text messages from other iphone users after upgrading to iOS 8?

    Hey DebC2001,
    Thanks for the question. After reviewing your post, it sounds like you are having trouble with iMessage. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iOS: Troubleshooting Messages
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Is there a way to bar text messages from certain phone numbers?

    I keep getting junk text messages and would like the ability to treate text messages from certain numbers as junk. I think this is an increasing issue and it would be great if messages could bar the SMS or move them to a junk folder like email. It would also be useful if this could be linked to iCloud and the barred list shared amoungst users.
    Does any know if this functionality exists already?

    The only way SMS's can be blocked is through your carrier, there is no other way. So, contact your carrier to see if they offer SMS blocking.
    Note: In the US, SPAM SMS's are illegal.

  • HT4061 I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?

    I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?

    http://support.apple.com/kb/TS5185

  • Ever since I enabled iMessage on my Mac Airbook, I can no longer receive text messages from the iMessage people on my iPhone, only on my iMessage now!!  How do I get the messages to reach both iMessage and iPhone??

    Ever since I enabled iMessage on my Mac Airbook, I can no longer receive text messages from the iMessage people on my iPhone, only on my iMessage now!!  How do I get the messages to reach both iMessage and iPhone??

    We are suffering very similar issues when communicating from my iphone to a friend who has both iphone and iPad enabled.
    As long as I reply to an existing text chain, then it is visible on the target iphone.  If I SMS the phone number, it gets routed to the IPAD!!   And NO, I should not have to disable imessage when I want to send an SMS!!

  • 5 or 6 days I ago I discovered that I can't receive text messages frfom certain phones which I could do previously on my iPhone 4s, why?

    5 or 6 days ago all of a sudden I could not get text messages from certain phones to my iPhone 4s, however they were going to my iPad which AT%T is the provider??? Has anyone experienced this problem?
    Don
    Chattanooga

        I know receiving your text messages are important, airboss98. From wehat you've described, the people sending the messages are not sending as text but as iMessages. Are those certain messages being send from other Apple devices? If you have the same Apple ID logged into your iPad as what was active on your iPhone 4s, the iMessages will still be delivered to the remaining device. Did you change to a non-Apple device?  If so, you can de-enroll your phone number from Apple's servers by texting the word STOP to 48369. It may take up to 48 hours for them to remove the number, but then you should begin receiving the messages again.
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Since updating to ios7, i'm not receiving texts messages from certain people. Help!

    I have an iphone 4s and I recently updated to ios7. I've noticed that I can't receive text messages from certain people. I went into settings>messages and made sure that imessage was turned on. I noticed that directly under that was "waiting for activation". I clicked on "use your apple ID for messages" then logged in......it responded with "please check your network connections". That's confusing because I have full bars. Is there something that I'm missing

    Yes, your iMessage is not activated yet. Turn it off, wait a short period and turn it back on. You should wait 24 hours before getting overly concerned about it still waiting for activation. Check this support document http://support.apple.com/kb/TS4268

  • Why can't I recieve text messages from an iphone while I'm on a phone call

    When I'm on a phone call on my IPhone5s I can not receive text message from other IPhones. Why is this and is there a way that I can fix it. Nor can I send I messages or picture text.

    That is a limitation of 4g networks, you cannot use data and talk at the same time except for few networks (I think AT&T)
    Unless you have the new iPhone 6, which supports enhanced LTE which will allow talk and data over 4g networks.
    This problem exists with many other phones as well by the way.

  • Why won't I receive text messages from my sister's phone?

    I recently upgraded to the new Samsung Galaxy s5 and I won't receive text messages from my sister who has a iPhone 5S.

        epaz831,
    We want you to be able to receive all your text messages! Did you previously have an iPhone? If so, unregister your iPhone from iMessages here... http://bit.ly/1hwkr1J Let us know if this helps.
    LindseyT_VZW
    Follow us on Twitter @VZWSupport

  • Why can I send a text message from my iPad mini from my contacts?

    I try to send a text message from my contact list on my ipad mini ,
    the contact name comes up in pink.....Can you tell me why?

    Hi,
    Because you are choosing an Contact ID (iPhone Number or Apple ID) that is either not registered or currently unavailable.
    A iPhone away from WiFi connection may also be out of range of it's Cell/mobile Service. (Or Switched Off or in Airplane Mode).
    An iPad may not be on a Wifi Network  at present. (or run out of Power)
    You may know a Buddy's email and it may also be an Apple ID but that does not mens that they have "registered" it for iMessages.
    10:37 PM      Monday; December 10, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Why can't I receive text messages on my Iphone 4S

    I'm not receiving text messages and not sure why or what to do.  Just picked up this 4S today as a replacement.

    Check Settings > Messages > iMessage ON? Send As SMS ON? MMS Messaging ON?
    Receive At ?
    Also talk to your carrier about messaging plans.
    Message was edited by: ckuan

  • If someone blocks me on iphone can i still receive text messages from the person that blocked me?

    Im in a group chat with 5 people (including myself) and everybodys been just saying "oh you got the job?" and i just didnt receive any messages from her saying how was it....im just a little confused...DID she block me or??

    The following from  http://www.wired.com/gadgetlab/2013/09/iphone-call-block-faq/  indicates there currently isn't a way:
    I get my iMessages on my Mac. Are those blocked too?
    Nope. There’s currently no way to block someone from iMessaging your Mac — the iPhone block feature seems to be tied to the physical device, not your SIM, and not your Apple ID or iCloud account. This also means that even if you’ve associated email information with a blocked contact, the iPhone won’t block their emails.

  • Why can't I receive text messages on my Iphone 6 plus

    I haven't been able to receive text messages for two days

    iOS: Troubleshooting Messages
    If the above link doesn't help, then contact your phone carrier as SMS is their feature.

  • TA38622 Why can I only receive text messages on my iphone at my house?

    My daughter's iphone will ony receive text messages at home.   How do we fix this? Thanks!

    iOS: Troubleshooting Messages
    If the above link doesn't help, then contact your phone carrier as SMS is their feature.

  • Why can't I send text messages from my Samsung s4?

    I have been unable to send a message all day. Can anyone help please.

    Because to send messages to non Apple devices you need to use SMS messaging which the iPad cannot do.
    SMS messaging is a carrier service based on the cellular carriers voice and text messaging channels.
    iPads, even cellualr ones do not have access to those channels and as such cannot message non Apple devices.

Maybe you are looking for

  • Trading partner error

    hi can any body tell me the solution that in vendor balance report one of the property trading partner is missing of one particular vendor i saw the date of creation of vendor master in r/3 it was already been updated, then in bw side i checked  the

  • Unable to manually manage music and videos on iPhone 4 without erase and sync, same computer!

    Ok, so I know you all have heard this before but I do believe my case is rather unique, and quite frustrating. I purchased an iPhone 4 and synced it to the same computer I am using now - created the playlist and used it to sync with phone. Worked gre

  • Internal links disapear when I publish

    When I publish my site, the internal links that usually appear on the top of each page are not there. They are there in iweb, but not when the page is accessed from a browser. Here is the link to the homepage in question so what I am describing can b

  • How to append Header of an internal table to another internal table

    Hello Experts, Can we append the header of an internal table to another internal table? Do we have have to use work area for this? Thanks.

  • BUG: Contacts on Ipod Touch does not know Thailand

    I bought my Ipod Touch recently. One of the first thing I wanted to do is to insert my own and a few friends addresses. I am living in Thailand. To my big surprise the list of countries supplied in the Contacts application does not show Thailand. To