Why can't I redeem my gift card... only took money from my credit card

I redeemed my itunes gift card, shows the amount in my account, but still took money from my credit card account.

If what you paid for was any sort of gift, that's normal. If not, click here and request assistance.
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Similar Messages

  • Twice Apple Store took money from my credit card without delivering the product. How do I get my money back?

    I used my credit card to pay for what app from Apple store. They credited my account but I did not get the product . What can be done?

    Don't worry, maybe it's just authorization holds to make sure your CC is valid.
    iTunes Store & Mac App Store: About payment card authorization holds

  • HT204266 Hi I have. Money in iTunes I redeemed a card. When I try to buy a film it tries to take money from my credit card not iTunes credit. Why?

    Hi
    I have redeemed an iTunes card and it shows £15 credit. I want to buy a film but it keeps trying to take money from my credit card not credit in iTunes
    WHY? Help please

    If the film is more than 15 pounds, then it has to take the remainder from your cc.

  • Does itunes allowances take money from your credit card or itunes balence

    does itunes allowances take money from your credit card or itunes balence??

    From a  iTunes gift card balance first, then the difference is charged to your credit or debit card account.
    "If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Note: Free song credits cannot be used for album purchases."
    From here >  iTunes Store: How to redeem a code

  • I have a problem! I haven't buy anyting, but apple took 1$ from my credit card. What is it?

    I haven't buy anyting, but apple took 1$ from my credit card. What is it?

    If you have just entered or changed your credit card details then a 'holding charge' will be made, to check that the card is valid and active - it should disappear off your card within a few days. There is a bit more info here.

  • HT3702 how can i ask them to stop taking money from my credit card without my authorization?

       the apple store keeps taking money saying that i buy things from my credit card. i don't know why this is happening. how do i make them stop taking maney without my authorization.

    Perhaps you have had your account hacked by someone. Someone you know or a stranger. The first thing is to change the password in your Apple ID so that they cannot continue to buy things with your account. Second, if the None option is available in your iTunes account payment methods, select that and remove the bank card info.
    Manage your Apple ID -
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • Why can't I separate audio tracks when I import clips from an sd card into FCP 7

    Why Can't I separate audio tracks when I import sd card files into fcp 7?

    You need to ask this on the Final Cut Studio forum
    http://discussions.apple.com/forum.jspa?forumID=939

  • HT201272 Why can I download any apps just cause I don't have a credit card?

    Why can I download any apps for free just cause I don't put a credit card?

    Try following the instructions on this page for how to create an account without giving a credit card number i.e. select a free app and create an account whilst 'buying' it : http://support.apple.com/kb/HT2534

  • I'm 16 and don't have a credit card and why can't i use an apple id on my iphone 5 without credit card?

    I created an apple id today and i can't use it on my iphone because reviewing my id in iphone, it asks me to give my credit card info which i don't have because i'm just 16 and don't have a credit card and my dad won't let me use his'

    You have to create an Apple ID a specific way to use it without a credit card. The one you have created now, cannot be changed to not have a credit card. See this support document. http://support.apple.com/kb/ht2534

  • A have got not finished purchase and Apple still takes money from my credit card (14 times already).

    I had Russian Apple ID and then i wanted to change the country to USA.
    Everything was OK before this change but after it I am not able to pay for the applications.
    I am getting an error "You payment information does not match your banks record."
    I tried to buy an app directly after country change but purchase was not finalized.
    Now i see in my bank report that Apple still takes money for this application.
    App cost is near 8 $ and money were taken 14 times already.
    1. How can i cancel this broken (non finalized) order?
    2. How can i adjust my account info back to Russia?

    Contact iTunes Customer Service for your issue...
    Apple  Support  iTunes Store  Contact Us
    Also, re iTunes Store...
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

  • PayPal taking unauthorized money from my credit card

    I attempted to order from a reputable comany (Eddie Bauer) over a month ago but my credit card is billed to my PO Box and not my mailing address. PayPal refused to accept my billing address and canceled the transaction. About a week ago I changed my mailing address with my Bank to my residence for future payments. Now after a month either Eddie Bauer resubmitted the request or PayPal automaticly decided to send the payment that I thought was all ready canceled. Now I am out money and I don't even remember what I ordered as I decided to just forget about it and shop elsewere. I filed a claim on line but Pay Pal is so so slow and they don't give a number to call that I can talk to a real person to figure out what is going on. The only thing to do is close my Pay Pal account and never use them again. My credit card bank is much better than Pay Pal. Now I see they don't even have a way to close the account! They have all my credit information and are now holding me hostage?

    I have found that it takes a day or two for it to appear in your account after buying something from iTunes, but you should be getting what you purchase straight away. That is as long as you do have credit !

  • Why can't i redeem my gift card?

    I type the code is and it says its not valid. why is that? i have never had this problem before.

    iTunes Store: Invalid, inactive, or illegible codes

  • Why can't I redeem a gift app?

    Received email from Apple because my boyfriend gifted me Robot Unicorn Attack. I clicked the redeem button and Apple.com sight pops up saying I need to download Itunes 10.6, I did that and it keeps popping up with the same message. How do I accept my gift?

    Contact iTunes.
    Apple - Support - iTunes - Contact Us

  • Why Apple deducting money from my credit card on each login?

    Hi,
    Apple has deducted 1USD while creating account, once i have logout and login again 1 USD deducted my account.
    my question is that, will Apple  deduct 1USD for each logout n login..??

    I don't think so
    How to choose a mobile phone or notebook computer?
    Guilin

  • Netflix cancelled my subscription for non payment. Itunes took the money from my credit card but itunes did not pay netflix. I am being ignored through apple support and have no netflix. I would sign up with netfix without the apple store but they took $

    Dissapointed with apple itunes account

    Update.... After a 24 hour e-mail delay, itunes cancelled my subscription with netflix and refunded my money. Itunes also asked me to resubscribe to netfix through them. I called Netfix and had my subsription started again in less than 2 minutes not using itunes. It was so nice being able to talk to someone on the phone with instant satisfaction. Sorry itunes, with today's technology there is no excuse for e-mail delays.

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