Why can't i redeem my gift card?
I type the code is and it says its not valid. why is that? i have never had this problem before.
iTunes Store: Invalid, inactive, or illegible codes
Similar Messages
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Why can't I redeem my gift card... only took money from my credit card
I redeemed my itunes gift card, shows the amount in my account, but still took money from my credit card account.
If what you paid for was any sort of gift, that's normal. If not, click here and request assistance.
(97363) -
Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating. There is no option found for using account credit.
I just logged out of my daughter's account and back in, and now it works. Deducted from gift card account balance. So I hope this is resolved.
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Why can't I use a gift card from other country? :(
My friend bought me a gift card and sent it to me. I try to activate it but it say "can use only in that country"
That's mean it not activate in Thailand. Then we try to do the other way....by sent that app as a gift.
But still the same...because it was sent from other country :(
I think Apple brand is very popular for international. I would like to see it as an international thing.
By make it work or no limited for that.
Because when people want to send a good thing to their friends or family they will not worry about this point.
But still...I would to see it work soon :)
SiriOk thank you very much....just wonder why :)
Actually just feel pity of the gift card because that a lot and my friend can't get it back also..
Anyway thank you for you suggestion. :) -
Please why can't I buy iTunes gift card? (Nigeria)
iit seems it's only allowed within US which I honestly think is odd. If you can charge our accounts/cards for every other thing then why not gift cards? Please help explain this. Thanks.
Some games are only available in particular countries, it depends upon where the rights-holder grants Apple a license to sell them (and the same thing applies to other content e.g music etc). It looks like the game is available in the Nigerian store, if I'm looking at the correct game, but the description page in the Nigerian store doesn't have the 'top in-app purchases' listed on it, so I wonder if they are available in the game in the Nigerian store
Game Of War - Fire Age : Nigerian store description page :
US store description page : -
How can use my redeemed itunes gift card?
i have redeemed my itunes gift card on my itunes account, the money is on my account it shows up, but it's still not allowing me to purchase songs and i dont understand why?
I changed it from my credit card to my paypal account and it worked and charged my credit balance
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Why can't I redeem a gift app?
Received email from Apple because my boyfriend gifted me Robot Unicorn Attack. I clicked the redeem button and Apple.com sight pops up saying I need to download Itunes 10.6, I did that and it keeps popping up with the same message. How do I accept my gift?
Contact iTunes.
Apple - Support - iTunes - Contact Us -
Why can't I use my itune card I redeemed
Why can't I use a gift card I recieved to make itune purchases
What happens when you try to buy something, what are you trying to buy (you can't use your balance for gifting, you can only use a credit card) ?
If this is the first time that you've tried to buy something and you are being prompted to enter card details then unless you used the instructions on this page when creating it : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering it.
Or, and if you are being prompted to review the account, then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If you are getting a message to contact iTunes Support then to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ? -
Why i can't redeem my gift card for itune
1. I got a gift card from TOUT, I live in Thailand but i realised the note on the back of the card that it's valid only on U.S. iTunes store.
I think that i should redeem my gift card and then i can purchase the items from U.S. store. Do i misunderstand something?
2. I tried to redeem from the application page because i can't open my iTune page. It's always pop up this to me "Cannot connect to iTunes store". I have tried in both of my iPad and iPhone but they only say in the same thing. Please suggest me.In order to redeem a giftcard you need to have an account in the country where the giftcard came from - so US giftcards are only valid with US based iTunes accounts. And in order to use a country's store you need to have a valid address in that country and be in that country when making a purchase.
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am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..
Hello,
As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
The Router might complicate things right now.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. -
Why can't I redeem iTunes credit to buy gems in clash of clans? It keeps charging to my credit card. It happened from my iPad and from IPhone 3G.
You have a balance on your account i.e. you've already redeemed the card onto it ? If you have then it should automatically be used (it's only when gifting that your credit card should be used), you could try contacting iTunes Support and see if they can see why it isn't : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi everyone,
As you can tell from the topic of the discussion, I was just wondeirng if there's any way to use a gift card to pay off a credit card balance?
It's not a huge problem as I only bought one song, lol, but it'd be nice to know if I can use my gift card to pay off the balance. I forgot to redeem my gift card before purchasing >_<. Smart I know. So please, if some one knows the answer to reply back. Thanks!
- ErikaIs there any way I can do it without using a credit card? Even if I can go somewhere to get it done?
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Can't install an iTunes gift card, can't redeem giftcard balance
Having MAJOR problems here, I hope someone can help! We have an iTunes account set up already with a gift card balance still in there (it USED to work), but ever since Christmas when we go to download something, and the box comes up that says "are you sure you want to buy and download?" and I click "buy", then this thing pops up "iTunes store terms & conditions have changed....please read & agree to....." so I check the box that says I have read and agree to iTunes terms & conditions...click continue....then this thing pops up, "Your request could not be completed...make sure your computers date is set correctly and that it accepts cookies from the iTunes music store, for detailed solutions to resolve this issue click More Info"....I click on More Info, it takes me to THIS page http://docs.info.apple.com/article.html?artnum=93440
So I have made sure my date and time are correct numerous times over, this page is really of no help to me as i have Windows Vista not XP or 2000, plus my problem is not even listed on this page they want me to visit for "more info". I have an apple account. I have a 32 bit system. I have iTunes 7.6 downloaded. The cookies thing....not sure about, but nowhere on the page does it say how to help this.....like I said before though, we used to not have any problem whatsover with iTunes, redeemed many a gift card, now we can't redeem a gift card at all, we get this SAME message every time. And now we can't even use the remaining balance on the gift card that's even in our iTunes account we get this same message.
Can someone PLEASE help!!There is only one way, and that is for the agency's IT or OIS depending on the acronym they use, to do the download and install or provide you with an approved link to do so. I know of no US Federal agency that allows an employee to download and install any software on a government owned computer. Doing so is a security violation. Plus, no employee has the necessary privileges to install software.
Some agencies are not permitting use of personal devices, that is, smart phones and tablets, but those are required to use the Division system to isolate all government content from personal content.
The Apple Store for Government may have a way to purchase, but installation requires the permission of your agency. -
HT201209 How can i move a redeemed itunes gift card from one apple id to another?
I accidently redeemed two gifts card on one sons account instead of one on each of their accounts, can I move one of the gift cards to the other account?
Welcome to the Apple Community.
......can I move one of the gift cards to the other account?
Unfortunately not. -
I can go to itunes store, click redeem, and enter my code. But when I click redeem after that to add the money to my account from gift card, it just freezes. Any ideas?
Hi mjmmurray,
If you are having trouble accessing your iTunes Store account or redeeming the gift card, this article may help:
iTunes Store: Invalid, inactive, or illegible codes
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
U.S. Customers: If you need help with an iTunes Gift code purchased or received on Facebook, contact Facebook Customer Support.
If you are having issues with your Apple ID, this article will get you started.
Frequently asked questions about Apple ID
You may also need to verify or update your billing information for the iTunes Store:
iTunes Store: Changing account information
I hope this information helps ....
- Judy
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