Why Can't I Redeem My Product?
After waiting all day for Apple servers to work, I still cannot redeem my product at the App Store. I'm told my login details are wrong. They weren't wrong when I logged in to pay for it!!!!
Hello Maztown,
Thanks for contributing to the Apple Support Communities.
It sounds like you were not able to download an application from the Mac App Store on March 11th.
The iTunes Store services were experiencing issues at that time, which may have affected your attempts. You can see the system status for Apple services at this link:
Apple - Support - System Status
Please try logging in again, if you haven't already. You can use the steps in this article to download the app you purchased:
Mac App Store: Finding your purchased apps - Apple Support
Sincerely,
Jeremy
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