Why can't I register Adobe Acrobat XI

I purchased Adobe Acrobat XI with my Dell computer last month. when I try to register I get a message saying "the serial number is valid but not for this product. Choose another." But the product Adobe Acrobat XI is not listed in the drop down window. The highest version is Adobe Acrobat X. I'm unable to open the product as it takes me to the registration window each time. Need help

This is the Reader forum; you may be more lucky if you ask in the Axcrobat forum,
http://forums.adobe.com/community/acrobat

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