Why can't i register with e-fax when i am definately connected to the internet?

I have an Envy 110 and I need to send a fax. But when I try to register it tells me that registration was unsuccessfull, check you are connected to the internet and try again. I am connected to the internet, so says the troubleshooting and also I can print documents sent from my computer. What do I do now?

When I tried to register my printer would not take my email used a differnt one which it took with no
problem.  Pin # has to be set for you to fax and receive faxes  GOOD LUCK

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